
Bob Hook Chevrolet
Louisville, KY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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We recently bought a 2025 Chevy Traverse from here. The sales/ finance departments were wonderful to work with. Both Greg and Jake helped show us and explain the differences in the trim packages and an The sales/ finance departments were wonderful to work with. Both Greg and Jake helped show us and explain the differences in the trim packages and answered all my crazy questions! They were also beyond transparent with the pricing and gave us side by side comparisons so we could make the best decision. They were patient with us and never once did I feel pressure to purchase anything. The went above and beyond to find the trim package we were looking for and had it brought over from another dealership in a few days. We are very happy with our new Traverse and are thankful for our expirence at Bob Hooks! More
I bought a 2020 Ram from AJ on the fleet side of the house. This was legitimately the smoothest and quickest transaction I've even done at a dealership. Thanks for everything again AJ! Highly recommend house. This was legitimately the smoothest and quickest transaction I've even done at a dealership. Thanks for everything again AJ! Highly recommend him! More
I purchased a 2023 Cadillac XT6. Max was my salesman for the second time. He sold me my 2028 XT5 4 years ago and if I was to purchase another vehicle he would be the man I’d look for Max was my salesman for the second time. He sold me my 2028 XT5 4 years ago and if I was to purchase another vehicle he would be the man I’d look for again. Bob Hook sales and service is fantastic. They also service my 2029 Silverado and I’ll continue to do business with them and recommend them to everyone. More
Went in looking for 2 specific work vans, and walked out buying them 2 days later. AJ was extremely easy to work with- very informative and kept me updated throughout the process. Looking forward to working buying them 2 days later. AJ was extremely easy to work with- very informative and kept me updated throughout the process. Looking forward to working with him again in the very near future! More
The Sales Department is top notch! I purchased two vehicles from there a few years ago. One brand new, the other used. Now when bringing a vehicle in for service, that's a whole diff I purchased two vehicles from there a few years ago. One brand new, the other used. Now when bringing a vehicle in for service, that's a whole different story! When you bring a vehicle in for service and the vehicle has to stay a day or so, the only good thing provided is a shuttle service back home! If you need anything major (A/C, Engine, Transmission), you're in trouble! It seems like only one person works on vehicles back there! They're always behind even if you had an appointment. They never have a courtesy vehicle as advertised. Communication about the status of your vehicle is obsolete. You have to practically go in-person to Bob Hook to ask about your vehicle because they will not call or email you back. I don't know what's going on in this service department but I will not bring my vehicle back. If I ever get it back! It's been there 2 months already! More
AJ was my salesman. This was the easiest process I’ve ever had at a dealership. I showed up and the truck was ready to go. I was in and out in like 15 minutes with a This was the easiest process I’ve ever had at a dealership. I showed up and the truck was ready to go. I was in and out in like 15 minutes with a new truck. Very responsive via, text, email, and calls. More