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Bob Howard Chevrolet
Oklahoma City, OK
629 Reviews
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January 03, 2026
I am writing to share my deeply disappointing and deceptive experience with Bob Howard Chevrolet. On 12/31/25, I found a specific Blazer on their website. Using their online configurator, I receiv deceptive experience with Bob Howard Chevrolet. On 12/31/25, I found a specific Blazer on their website. Using their online configurator, I received a clear "Out-the-Door" price of $35,000 with no trade-in selected. The website stated the price was good for 2 days, which should have made it valid through 1/2/26. (Note: The dealership and GM were closed on 1/1/26.) On 1/2/26, I called, ready to buy. I provided the VIN and referenced the online price. The salesman consulted his manager and returned with a shocking "adjusted" quote of $41,500, plus $1,500 for "paint protection" and $700 for "interior protection." With other fees, the total soared to about $44,000—$9,000 higher than the advertised price. When I shared a screenshot of the original $35,000 quote and expressed my confusion, they revised their quote to $38,000, with an out-the-door price of $41,000. I stated I did not want the added paint and interior protections. At this point, the sales manager lied to me, claiming these were "factory-applied" protections required before the dealership could accept the inventory and could not be removed. This is categorically false. A simple Google search and calls to other Chevrolet dealerships confirm these are purely optional, dealer-installed add-ons designed to inflate the price. Furthermore, the online price for the exact same vehicle remained lower than their "best" quote even during our negotiation. I took a day off work for what I believed was a straightforward purchase at an advertised price. Instead, I encountered classic bait-and-switch pricing and was deliberately misled about the nature of add-ons. This is not how trustworthy businesses operate. I walked away and will take my business elsewhere. I advise any shopper to be extremely cautious, document everything, and not trust the online prices or representations from their sales management at Bob Howard Chevrolet. More
by M.Olson
Employees Worked With
MO
December 24, 2025
Good customer service. Nolan Peterson was very helpful and knowledgeable. Vehicle was clean. Car was ready for test drive upon our arrival Nolan Peterson was very helpful and knowledgeable. Vehicle was clean. Car was ready for test drive upon our arrival More
by gramms60
Employees Worked With
Nolan Peterson
December 19, 2025
Really trust and appreciate the BH Service Department. My service Advisor was very knowledgeable regarding upcoming services for my vehicle. I love the video inspection, what a bonus and the young man tha My service Advisor was very knowledgeable regarding upcoming services for my vehicle. I love the video inspection, what a bonus and the young man that does them is a pro! More
by Txfreds
Employees Worked With
Brandon Hook, Wyatt Maker
December 12, 2025
Contacted prior to visit to clarify service needed; service done on time and for the stated $ amount; interacted with both service and parts department on this FIRST visit & will definitely return ! service done on time and for the stated $ amount; interacted with both service and parts department on this FIRST visit & will definitely return ! More
by mbs Jones, OK
Employees Worked With
Andrew Morgan
November 30, 2025
They always do a great job and take good care of my vehicle. The staff is professional and keep me updated throughout the process. Buy and service all my cars here for this reason. vehicle. The staff is professional and keep me updated throughout the process. Buy and service all my cars here for this reason. More
by cboudreau1208
Employees Worked With
Andrew
