Bob Jeannotte Buick GMC

Very friendly dealership! Relaxed vehicle leasing process and little to no pressure from the sales team! Relaxed vehicle leasing process and little to no pressure from the sales team! More

I had an excellent experience at Bob Jeannotte Dealership's service department. Margaret Smith was friendly and professional. She kept me updated throughout the entire process. My car was ready Dealership's service department. Margaret Smith was friendly and professional. She kept me updated throughout the entire process. My car was ready on time and in great condition. I highly recommend their service. Thank you very much for a job well done, as always! More

Great easy transaction. I go here for all my service and sales needs. The staff treats me like family. I go here for all my service and sales needs. The staff treats me like family. More

I’ve been going to the dealership for years and there’s a reason great fast honest service reason great fast honest service More

We recently went to Bob Jeannotte’s dealership on Sheldon in Northville, MI for an oil change. They changed the oil but then told my wife that we had a stabilization bar that had rusted thru, but it wasn in Northville, MI for an oil change. They changed the oil but then told my wife that we had a stabilization bar that had rusted thru, but it wasn’t something they could fix. They showed her 3 pictures of what they found and said this would affect the overall quality of our ride and to expect knocking, squeaks and bumpiness moving forward. She had them text her the pictures before leaving and we made an appt w our mechanic to get a second opinion. He put our SUV up on his lift and also took pictures to compare against what Jeannottes had given us. Not only was there nothing wrong with our vehicle, but the pictures that Jeannotte’s had given us were not even of our vehicle!! ????????? Um what? So Jeannotte created a fake issue with our SUV, provided pictures of a different vehicles issues saying it was ours, said it wasn’t something that could be fixed. For what? Is this a new sales tactic to try and get someone to buy a replacement vehicle? Talk about a fraudulent dealer experience. Do not go to Bob Jeannotte dealership on Sheldon in Northville, MI. They lie, they deceive their customers, they try to take advantage of people, they take pictures of other vehicles issues and try to pass them off as yours. Do not trust Bob Jeannottes. Do not buy a vehicle from them. Do not have them service your existing vehicle. They are fraudulent and cannot be trusted. Shame. Shame. Shame. More

2017 Encore,,, I'm on my SECOND EXTENDED WARRANTY only because I value the service I get from a very helpful Margaret Smith and thanks to Ray Calvin for helping me with the warranty extension . I was prov because I value the service I get from a very helpful Margaret Smith and thanks to Ray Calvin for helping me with the warranty extension . I was provided transportation to and from my home while the car was being worked on and the shuttle gentleman gave me a history of Plymouth by pointing out where known things once were and to my amazement even the history of where Bob Jeannotte's original dealership was,,,, More

Very professional employees who deliver with integrity kindness and a smile. It is always a pleasure to have my car serviced there, and they always wash my car, which is a plus!! kindness and a smile. It is always a pleasure to have my car serviced there, and they always wash my car, which is a plus!! More