Bob Johnson Buick GMC South - Service Center
Henrietta, NY
200 Reviews of Bob Johnson Buick GMC South - Service Center
I needed service on my vehicle - which I did not purchase from Patrick - and they quoted me a fair price. They did a great job and the car was ready the same day. I was impressed with their friendliness an from Patrick - and they quoted me a fair price. They did a great job and the car was ready the same day. I was impressed with their friendliness and especially the cleanliness of their service bays. They were spotless! If they put that much effort into keeping a great showroom and service bay, they must put a lot of effort into great service. More
I have been dealing with DAVE SANZA, a service consultant for the past five years or so. I have owned three Jeep Grand Cherokees that I bought thru Patrick Jeep, but now unfortunately the Jeep warranty servi for the past five years or so. I have owned three Jeep Grand Cherokees that I bought thru Patrick Jeep, but now unfortunately the Jeep warranty service has been given to another dealer because of politics. I continue to go to Patricks and have Dave Sanza and the great service team work on my Jeeps. Whenever I bring my Jeep GC in for service, I have always been able to tell Dave Sanza what the problem is and immediately he understands what the problem is and has the issue taken care of to my complete satisfaction. Dave is always friendly and courtesy and is just a great guy to deal with. I want to Thank Patricks for having Dave Sanza as a great member of their great service team. Thank you Dave!! More
Dave and Terry keep my classic 1950 Willys Jeepster running in perfect order. They are always willing to go the extra mile! My Jeepster needs a mechanic who can decipher older manuals and translate m running in perfect order. They are always willing to go the extra mile! My Jeepster needs a mechanic who can decipher older manuals and translate my input into cost effective actions and Terry does a superb job. Highly recommended for any classic Jeep or Willys owner. Curt Richards More
Not only does Patrick rate very high on my score card, the main reason we go to Patrick for SERVICE on our autos is the integrity, knowledge and overall great attitude of Dave Sanza. He's the best we have the main reason we go to Patrick for SERVICE on our autos is the integrity, knowledge and overall great attitude of Dave Sanza. He's the best we have found in this area. If you are looking for Integrity and Service Dave Sanza is the person to see. More
Great service as usual. Been a customer since 1993. Jeff/Jerry have been my service guys for most of those years. Had 2001 Jeep Grand Cherokee Limited in for wash/wax on 11/8/10. Dropped off and took s Jeff/Jerry have been my service guys for most of those years. Had 2001 Jeep Grand Cherokee Limited in for wash/wax on 11/8/10. Dropped off and took shuttle home. Picked up by shuttle and returned to Patricks Jeep looks like new. Same thing today with 1999 Nissan Maxima/2005 Jeep Grand Cherokee. Mini detail for Maxima & Wash/Wax for Jeep. Dropped off Maxima and took shuttle home. Jeff asked me if I could be back by 1245 with Jeep. I arrived at 1230 and Maxima looked great. Drove Maxima home and left Jeep. In the morning, Mike asked me if he could pick me up at 415. Was 5 min. early (awesome!!) and arrived at Patricks in a safe timely manner. Jeep was done and it looked great!!! Was home by 515, cooked some steaks on the grill, and had dinner. 3 vehicles detailed on 2 different days. This is what I call teamwork. This is a satisfied customer.Great job by all involved. Thanks guys. Great job as usual!! Mike Mathous Greece NY More
I leased a 07 Jeep Liberty from them and had a great experience with the whole process. I wanted to get another Jeep, but they no longer sold them, so I had to go to another dealer, but I still take my experience with the whole process. I wanted to get another Jeep, but they no longer sold them, so I had to go to another dealer, but I still take my 2010 Patriot to Patrick for service even though they no longer sell Jeeps. Their mechanics are all still certified to work on Jeeps, and they are always professional and friendly. Would recommend them for any part of the auto experience! More
Purchased 2008 GMC Acadia from Patrick. Sales people were great. No pressure. Have had the vehicle serviced at Patrick. Outstanding work. The people are great. They are very honest and fair. Delae were great. No pressure. Have had the vehicle serviced at Patrick. Outstanding work. The people are great. They are very honest and fair. Delaership is visually impressive. Would absolutely recommend Patrick Buick GMC to family and friends. More
I have brought my Jeep in a couple times for oil changes and maintenance work. The service department had always been extremely helpful and time conscientious. When something needed to be fixed, thy went and maintenance work. The service department had always been extremely helpful and time conscientious. When something needed to be fixed, thy went over everything with me so I understood what they were going to do and what the cost would be. More
Excellant service department. Mechanical service unbeatable. Friendly, courteous, sales representives. I usually wait for my vehicle during service and they keep me informed of the progress of my se unbeatable. Friendly, courteous, sales representives. I usually wait for my vehicle during service and they keep me informed of the progress of my service quite often. If there is going to be a long delay their courtesy vehicle will drop me off home and pick me back up when vehicle is ready. I would highly recomend them for sales, repairs and even body shop to all my friends. More
Patrick makes everything very easy for the customer - from sales to service. Patrick actually cares about it's customers unlike some other dealers. Patrick was the best dealer that I have dealt with an from sales to service. Patrick actually cares about it's customers unlike some other dealers. Patrick was the best dealer that I have dealt with and there have been many. Unfortunately we have moved to Florida and will have to find a new dealership. More