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Bob Johnson Chevrolet West - Service Center
Spencerport, NY
78 Reviews
78 Reviews of Bob Johnson Chevrolet West - Service Center
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December 07, 2018
Vehicle Service I am extremely pleased with the service I received for my truck. Not only were they efficient with the work that needed to be done, but they did it in I am extremely pleased with the service I received for my truck. Not only were they efficient with the work that needed to be done, but they did it in a timely manner. Everyone I dealt with were extremely nice, very welcoming. More
by medinaroc07
Verified Customer
Helpful December 07, 2018
The part was fixed I'm still making sure for a week or so to see if everything that was fixed is working properly... If all is working okay I will not be back to the ser I'm still making sure for a week or so to see if everything that was fixed is working properly... If all is working okay I will not be back to the service department until more is needed. More
by mikesherry04
Employees Worked With
Heather, Cindy,Larry
December 06, 2018
Vehicle Service Service from start to finish was prompt and professional. Excellent service department. will keep coming back in the future for all my vehicle's serv Service from start to finish was prompt and professional. Excellent service department. will keep coming back in the future for all my vehicle's service needs. More
by WALDO471
Employees Worked With
Larry Cooper, Michelle Wright
December 05, 2018
Working on my Ford F-150 Great service. Took them over a week to finish the job but Cindy called me to let me know what was going on. The job was well handled. Great service. Took them over a week to finish the job but Cindy called me to let me know what was going on. The job was well handled. More
by BJRM1159
Employees Worked With
Cindy (I don't know her last name).
December 04, 2018
Great Service I showed up without an appointment for an oil change. I was out of there just short of an hour. By the way it was a Monday with a large number of cars I showed up without an appointment for an oil change. I was out of there just short of an hour. By the way it was a Monday with a large number of cars there. More
by DEANSWIM
Employees Worked With
Do not know the name.
November 27, 2018
Terrible I will never purchase from this dealership again. Customer service went downhill since it switched companies. I used to be treated like royalty as a c I will never purchase from this dealership again. Customer service went downhill since it switched companies. I used to be treated like royalty as a customer. Now i was treated with arrogance and misguided and misdiagnosed vehicle that is now undriveable. I have to go elsewhere for my service and looking for a different dealership to do business with. More
by KRISTYCAMIDGE
Employees Worked With
none
November 20, 2018
They go to the extreme to help their customers! The people in the service department always exceed my expectations, they truly have my best interest in mind, and go out of their way to make sure I a The people in the service department always exceed my expectations, they truly have my best interest in mind, and go out of their way to make sure I am happy with my service, it's a very comfortable place to be, it almost feels like family! More
by ambirchler
Employees Worked With
Chris C. Is a mechanic, and Kevin Berg
November 19, 2018
Excellent I made appointment to get an oil change 715 pm I checked in at 701 pm i was checking out at 740 pm Cindy was so nice and professional. I wasn't happy I made appointment to get an oil change 715 pm I checked in at 701 pm i was checking out at 740 pm Cindy was so nice and professional. I wasn't happy about the merger but there sale and service department stayed the same and I happy they did More
by MMCKNIGHTJR
Employees Worked With
Cindy
November 16, 2018
Always thorough, friendly, and quick. I was worried about things changing for the worse with a change in ownership. I received the same consistent service tat I have become accustom to. I was worried about things changing for the worse with a change in ownership. I received the same consistent service tat I have become accustom to. I was a little disappointed to learn that my service writer, Cindy will be retiring. More
by rjshort
Employees Worked With
Cindy Ladd
November 16, 2018
Service for my Journey The start was slow, once I was seen the communication improved. They worked within the time frame I requested. I let them know I were scheduled to wor The start was slow, once I was seen the communication improved. They worked within the time frame I requested. I let them know I were scheduled to work later after my Journey was serviced, and they finished within that time so I got to work on time. More
by herby.bowman
Employees Worked With
I wasn't there for sales.
