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Bob Johnson Chevrolet - Service Center

Rochester, NY

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1,048 Reviews

1,048 Reviews of Bob Johnson Chevrolet - Service Center

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June 18, 2019

Not Amazing but Not Bad Either Leasing so service is free, younger adults working and a lot of them rely on computers for info. “Technicians” rather than Mechanics but again most of More

by TraxGuy18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Bisig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Codd
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brady Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Sherlock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cortese
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2019

It was good and pretty fast too They have alway been Courteous and friendly and and quick my first oil change was free and my tire Rotated and liked the waiting room More

by tkelly399
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Bisig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : None
June 16, 2019

Forgot that my car was there. Service department didn't have the car part, no big deal, they said it would be in next day (Friday). So I left the car there Friday, Saturday. Monday More

by POWERSLAVE
Recommend Dealer
No
Employees Worked With
June 16, 2019

Service issues I dropped my car off for an oil change on a Friday afternoon. I called at 9:15 Saturday and a girl told me it wasn’t completed yet but they were worki More

by pine7tree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
George Sarkis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Williams
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2019

A/c stopped working Bought from Bob Johnson last spring used really didn't drive it till fall time a/c quit working,didn't bother calling and complaing I knew they would More

by carnut01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Bisig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pretty sure it was andrew
June 14, 2019

Terrible Won’t go back again. Bought 2 vehicles within 18 months. Won’t be coming back to buy or service. Service department is terrible and over priced. More

by Bags17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrew Bisig
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Helmbold
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2019

Great service! I always feel my car is in good hands there. It's nice to be able to ask questions and feel like I'm being heard. More

by SUSAN.TUROF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamalle Cade
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2019

Good experience I like the dealership. They are very friendly. I would like to buy another vehicle from them. I like the dealership. Hope to buy a new vehicle soon. More

by Chicag3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamalle Cade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Helmbold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anne Lakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2019

service has been good. My experience with Bob Johnsons' has been efficient and the service i received has been fast, and the people there are very efficient with any updates More

by billbradley1945
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamalle Cade
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2019

Efficient Bob Johnson managed my Malibu's mechanical problem efficiently. My car was towed and serviced within three days. Bob Johnson provided a very nice veh More

by 1&Redsocks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I honestly don't recall the names of the employees.