Bob Maxey Ford of Howell

Jenny did a great job helping me by a new escape and turning in an expedition. She made it all happen. turning in an expedition. She made it all happen. More

Took my new 2024 Maverick for its first oil change back on 5/31/24. I brought it in with only 3000 miles on it I just wanted the oil and filter changed nothing else as it wasn’t ready for a tire rotation. on 5/31/24. I brought it in with only 3000 miles on it I just wanted the oil and filter changed nothing else as it wasn’t ready for a tire rotation. I waited over 90 minutes for the service and I got up to look to see if it was in the parking lot when finished it was so I went to the service desk the advisor kind of looked surprised to see me I wondered if he forgot that I was in the waiting room. The dealership offers a complimentary car wash with any service it did a very poor job cleaning it I went and asked for them to wash it again which they did. This is the second time I have had not so good experience with the service department the first incident was with my wife’s Escape. I think it’s time for me to find another dealership. More

My husband and I worked with Matt Warner. He was very helpful, very kind and answered all of our questions. He was very helpful, very kind and answered all of our questions. More

All way a pleasant time dealing bob maxey ford third vehicle I bought there from the dealership vehicle I bought there from the dealership More

Outstanding customer relations, our sales representative went above and beyond to us is the vehicle we needed. Communication was efficient with all the details necessary to make the next decision. went above and beyond to us is the vehicle we needed. Communication was efficient with all the details necessary to make the next decision. More

Very friendly people, took care of me with no pressure to get more than I wanted, will go to bob maxey for my next vehicle get more than I wanted, will go to bob maxey for my next vehicle More

The purchase process was easy. I thank the staff for an easy experience. Thank you for caring. I thank the staff for an easy experience. Thank you for caring. More

It is an awesome Dealership with great staff. They also know how to take care of their customers in every department. They also know how to take care of their customers in every department. More

Nice clean friendly dealership. Beautiful new king ranch F-350 that rides like a luxury car. Beautiful new king ranch F-350 that rides like a luxury car. More

Easy, breezy … Tina finds what we need, is available when it’s convenient for us, and handles all the details! it’s convenient for us, and handles all the details! More