Read Reviews Bob Moore Chrysler Dodge Jeep Ram

Bob Moore Chrysler Dodge Jeep Ram

Bob Moore Chrysler Dodge Jeep Ram

7420 Northwest Expy
Oklahoma City, Oklahoma 73132


Sales: (405) 720-4000
Service: (888) 499-8607
Parts: (888) 499-8606

Manufacturers: Chrysler, Dodge, Jeep, Ram

Write a ReviewWrite a Review

  • Customer Service:

    4.5
  • Quality of Work:

    4.6
  • Friendliness:

    4.7
  • Overall Experience:

    4.5
  • Pricing:

    4.5

24-Month Rating

based on 69 reviews

4.6

4.6 out of 5

77 lifetime reviews

Bob Moore Chrysler Dodge Jeep Ram

Most Reviewed Employees

    Employees have not yet been listed by this dealership.

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Certified: Bob Moore Chrysler Dodge Jeep Ram

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Bob Moore Chrysler Dodge Jeep Ram has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Bob Moore Chrysler Dodge Jeep Ram

The Bob Moore Auto Group began as a single point used car dealership opened by Mr. Bob Moore in Wichita, Kansas in 1951. After building a name for himself as a successful automobile dealer in Wichita, Bob Moore purchased his first Oklahoma City dealership in 1970. When Bob Moore planted that first "seed" in 1970, he had no idea the legacy he would create. But legacies don't rest on their laurels. Change is inevitable and the Bob Moore Auto Group has changed with the times, growing exponentially. Even after 56 years in the automobile business, there are some things that haven't changed, though. Bob Moore's guiding principles of Customer Service are embodied in our motto "Respectfully, Bob Moore." Bob Moore often stated, "You can't buy a good name, you have to invest a lifetime of doing the right thing."

Bob Moore's legacy continues today with his son, Mark Moore, who runs the day to day operations of the Auto Group for the Moore family. Based in Oklahoma City, the Bob Moore Auto Group has continued to expand as it now serves all of Central Oklahoma, Tulsa, and Dallas-Fort Worth areas.

The organization has grown to include 14 new car dealerships carrying 16 franchises with state-of-the-art showrooms, parts, service and finance departments, as well as 4 collision centers, 6 Buy Here/Pay Here locations and over 800+ employees and continually growing.

We are always searching for a better way to help a customer, service a vehicle, or prepare for the future. We continually strive to provide training and education to give our employees the opportunity to advance and build long-term careers with us. Our number one resource is still our employees and we expect nothing less than Respect, Honesty and Integrity in them.

Our Location

Sales/Showroom

Monday: 8:00 AM - 8:30 PM

Tuesday: 8:00 AM - 8:30 PM

Wednesday: 8:00 AM - 8:30 PM

Thursday: 8:00 AM - 8:30 PM

Friday: 8:00 AM - 8:30 PM

Saturday: 8:00 AM - 8:30 PM

Sunday: Closed


Service

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Our Amenities

Triciamaryjones
5/14/2013 8:19:12 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Don lidia
  • Customer Service:

    N/A
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bob Moore Chrysler Dodge Jeep Ram:

The salesman was amazing! He took the time to show me all the cars I wanted to see. After a little negotiation I got the price and trade in value I wanted.

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udrugger09
5/7/2013 7:47:25 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
steffon wilcox
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bob Moore Chrysler Dodge Jeep Ram:

The dealership was awesome. Completely satisfied with the entire car buying experience. I would recommend this dealership to anyone interested in buying a new or used vehicle. Best deals in the area.

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mommacut
5/4/2013 10:59:29 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Eric Bozarth
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bob Moore Chrysler Dodge Jeep Ram:

Eric was so helpful very curtious we enjoyed doing business with him. I give great ratings because we were treated like royalty. They did not have the car we were looking for but they had one comparable, with more features, and they gave us a price that was very compareable to the one we were looking at. Bob Moore is the place to deal.

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cinfieldfowler
5/1/2013 8:24:54 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Randy Walter
Scott Boyd
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bob Moore Chrysler Dodge Jeep Ram:

We had to car shop with our two kids who are 3 and 4. We were thrilled when our salesman told us there was a playroom. He even chose to sit at a computer by the playroom so we could keep an eye on our kids. While there, everyone we encountered was either friendly or at least pleasant. The showroom was clean and inviting. Our finance guy was awesome! We are pleased with our purchase and have recommended Bob Moore and will continue to do so.

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akinley
4/13/2013 7:02:56 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jaffrey Zahar
Nick Peterson
Marty Peterson
  • Customer Service:

    4
  • Quality of Work:

    4
  • Friendliness:

    4
  • Overall Experience:

    4
  • Pricing:

    4
  • Overall Score:

    4.0

My Review Of Bob Moore Chrysler Dodge Jeep Ram:

Very helpful and had an amazing experience with everyone who helped me today. They helped me make a rough situation (my car got totaled) into an enjoyable one.

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KDiddy81
4/2/2013 7:29:04 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brandon Jackson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bob Moore Chrysler Dodge Jeep Ram:

My salesman, Brandon Jackson was OUTSTANDING!! He made my car purchase so easy and stress free! Brandon was very knowledgable and patient with me. I am referring all my friends and family to him for any future car purchases!

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jcanon1977
3/16/2013 7:41:59 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dave Hodgkinson
+ 2 men in training that were very helpful & full of information
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bob Moore Chrysler Dodge Jeep Ram:

2 sales men (both fairly new to Bob Moore Dodge) met me quickly in the parking lot & introduced themselves and asked if they could direct me to where I needed. Online I had requested a quote on a Dodge Ram 1500, & was looking for the gentleman I had been in correspondance with. I did not know that he was an internet sales assistant and that they could show me around the trucks. They offered to go get the keys for a test drive and while they were getting the keys they let me look around the interior. After the drive I was satisfied with the handling, but not the color or package I was Interested in. That was when they introduced me to Dave Hodgkinson, who was more than helpful in crunching some #'s and finding out what the price options were for the truck i was looking for. And in the process, was able to locate the truck I was wanting, but not knowing exactly when it would be delivered & ready. One of the simple things that made the experiance with Dave was taking down my personal info asked for my date of birth, and realized that tomorrow was my birthday and shook my hand & wished me a happy birthday, and on op of locating the truck I was looking for, he was able to work out a monthly payment that was very acceptable. And agreed on the purchase of my new truck. This was my first time I had ever been to a dealership by myself buying a vehicle, and every step along the way at no point did I ever feel pressured, or obligated to do anything. I was very pleased with my experience with Bob Moore Dodge & without a doubt keep doing business at this dealership

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gtwhite
3/15/2013 1:59:07 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: No
Employee(s) Dealt With:
Cycil Smith
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    4.8

My Review Of Bob Moore Chrysler Dodge Jeep Ram:

I was purchasing a new car for my wife as a gift for our anniversary. Every employee at this dealership was very helpful in acheiving this.

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tony2766
2/9/2013 9:16:40 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Don Lidia
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bob Moore Chrysler Dodge Jeep Ram:

I hate pressure sales. The first thing I told Don was that I would not buy anthing as long as I felt pressure. He made sure that nothing was forced on me and when I left he did not try to stop me. I came back the next day and we made a deal. SImple no pressure and customer service.

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Tonino70
1/23/2013 11:24:06 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Robert Wagoner
Gary Moore
Eric Grignon
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    4
  • Overall Score:

    4.5

My Review Of Bob Moore Chrysler Dodge Jeep Ram:

This dealership is highly recommended . The employees are friendly and helpful and
strive to help get a price affordable for the customer.Robert Wagoner was very nice and helpful salesman, and Gary Moore a good appraiser.

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