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Bob Moore Ford

Oklahoma City, OK

4.7
1,570 Reviews

8948 S I-35 Service Rd

Oklahoma City, OK

73149

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Showing 1,570 reviews

July 18, 2016

Bad overall Owned a carr lees than 2 months and it has been in with the same problem 6 times now. Then they lied saying they where going to swap only to call me a More

by rustyrouth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Parrish, Danny Dewberry
July 16, 2016

Wreck after service I took my new roush to get the oil changed, and they wrecked it pulling out of the service bay. Failed to rectify the issue. They neglected the situa More

by Ducati1098
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven Schroeder
July 13, 2016

Horrible services Can't say how bad an experience I've had at your dealership We are now waiting on the 4th YES the 4th temporary tag for a Roush we bought in April!! More

by Crappyservice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zack Bridwell, Steven Schroeder, Colt Johnasen
July 07, 2016

Awesome Just purchased a 2016 Ford Explorer Sport from Bob Moore Ford in OKC. Salesman Justin Morgan was absolutely Awesome! He was extremely helpful and c More

by Miss Terry Dawson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Morgan
Jul 29, 2016 -

Bob Moore Ford responded

Glad to hear about your wonderful experience Terry! We look forward to helping you again in the future!

May 14, 2016

Wasted my time I was a huge Bob Moore fan. Bought a Nissan Murano from the Norman dealership. Was so impressed with the experience that I was overjoyed to do a te More

by Angrymom13
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
I was angry when I left that I don't remember his name.
May 23, 2016 -

Bob Moore Ford responded

Anita, we do apologize for the communication issues on the Nissan Juke. We hold ourselves to a higher standard of customer service as you have experienced in the past from your previous Bob Moore experiences. The manager that was on duty at the time the sale was being discussed with you was not aware that the vehicle had been sold the night before. We are sorry for the inconveniences that you and your son experienced. We hope that you can give us another chance in the future for vehicle purchases and we are glad to hear that you both were able to find another Nissan Juke that day.

April 08, 2016

free to chose large selection to chose from easy to work with employees fair prices and speedy processes made for a great overall buying experience. this was my se More

by bill mcgoldrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David "Blake" Blakeney
Apr 19, 2016 -

Bob Moore Ford responded

Thank you for the review Bill. We appreciate your repeat business and look forward to working with you in the future!

April 06, 2016

New truck purchase Found the truck on line and went to the dealership. Got Justin Bowers and he made the process awesome! I'd ask for him if you decide to go to Bob Moor More

by Scott N.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystal Marazzi, Justin Bowers
May 03, 2016 -

Bob Moore Ford responded

Thank you for your review, Scott. We are pleased to be able to provide a great experience for you and look forward to working with you in the future.

April 06, 2016

No hassle, proffesional service Worked around my schedule to come in. And get me out from under a bad finance company showed me trucks exactly like I asked for. And even found me a b More

by David.ballard34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Patton , Nathan , Kyle Christian
May 03, 2016 -

Bob Moore Ford responded

Thank you for the review, David! We appreciate your business and look forward to working with you in the future. Enjoy your new vehicle!

April 02, 2016

Great dealership I bought a used Ford F150 on a Tuesday. I explained to them it would be a cash deal and that I could put $3000 down but wouldn't have the rest until More

by 88smokey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Hawthorne, Charles "Chas" Grady
Apr 04, 2016 -

Bob Moore Ford responded

Thank you for the review! So glad we were able to make this process easy for you. We look forward to working with you in the future. Enjoy your new F150!

March 28, 2016

Bought a 96 Chevy 4x4 for a great price! Recently bought a newly traded 96 K1500. My salesman was Justin Morgan, friendly and helpful dude. After agreeing on a price the sales manager offered More

by ckdroke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug in finance. Justin Morgan., Matt Price, Charles "Chas" Grady
Apr 04, 2016 -

Bob Moore Ford responded

Thank you for the great review! We appreciate your business and look forward to working with you in the future. Enjoy your truck!

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