Read Reviews Bob Moore Mazda

Bob Moore Mazda

Bob Moore Mazda

13045 N Kelley Ave
Oklahoma City, Oklahoma 73131


Sales: (405) 749-6049
Service: (405) 775-7000
Parts: (877) 775-7008

Manufacturer: Mazda

Write a ReviewWrite a Review

  • Customer Service:

    4.8
  • Quality of Work:

    4.8
  • Friendliness:

    4.9
  • Overall Experience:

    4.8
  • Pricing:

    4.6

24-Month Rating

based on 76 reviews

4.8

4.8 out of 5

79 lifetime reviews

Bob Moore Mazda

Most Reviewed Employees

    Employees have not yet been listed by this dealership.

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Certified: Bob Moore Mazda

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Bob Moore Mazda has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Bob Moore Mazda

The Bob Moore Auto Group began as a single point used car dealership opened by Mr. Bob Moore in Wichita, Kansas in 1951. After building a name for himself as a successful automobile dealer in Wichita, Bob Moore purchased his first Oklahoma City dealership in 1970. When Bob Moore planted that first "seed" in 1970, he had no idea the legacy he would create. But legacies don't rest on their laurels. Change is inevitable and the Bob Moore Auto Group has changed with the times, growing exponentially. Even after 56 years in the automobile business, there are some things that haven't changed, though. Bob Moore's guiding principles of Customer Service are embodied in our motto "Respectfully, Bob Moore." Bob Moore often stated, "You can't buy a good name, you have to invest a lifetime of doing the right thing."

Bob Moore's legacy continues today with his son, Mark Moore, who runs the day to day operations of the Auto Group for the Moore family. Based in Oklahoma City, the Bob Moore Auto Group has continued to expand as it now serves all of Central Oklahoma, Tulsa, and Dallas-Fort Worth areas.

The organization has grown to include 14 new car dealerships carrying 16 franchises with state-of-the-art showrooms, parts, service and finance departments, as well as 4 collision centers, 6 Buy Here/Pay Here locations and over 800+ employees and continually growing.

We are always searching for a better way to help a customer, service a vehicle, or prepare for the future. We continually strive to provide training and education to give our employees the opportunity to advance and build long-term careers with us. Our number one resource is still our employees and we expect nothing less than Respect, Honesty and Integrity in them.

Our Location

Sales/Showroom

Monday: 8:30 AM - 8:00 PM

Tuesday: 8:30 AM - 8:00 PM

Wednesday: 8:30 AM - 8:00 PM

Thursday: 8:30 AM - 8:00 PM

Friday: 8:30 AM - 8:00 PM

Saturday: 8:30 AM - 8:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Our Amenities

Tankriley
5/7/2013 10:47:16 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
3
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bob Moore Mazda:

Excellent dealership, had the car I wanted and the salesman was very knowledgable! Corbin introduced my wife and I to the service and parts department.

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Trelle
5/4/2013 7:58:18 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chic
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bob Moore Mazda:

Chic was the best car salesperson I have ever experienced. She was pushy or didn't follow you around like most car sales people. I will for sure being telling anyone who is looking for a car to check out Mazda and talk to Chic. Ang B

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luckyshea7
5/1/2013 10:28:23 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Herb Griffith and Dale in Finance
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bob Moore Mazda:

Herb really went out of his way to make this a smooth transaction very as little hassle as possible. The dealership really worked with us to help us with our needs.

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jeffreymaib1
4/5/2013 11:40:49 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Corbin Morris
Tramsey
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    4
  • Overall Score:

    4.6

My Review Of Bob Moore Mazda:

The internet site is great. I was able to find exactly the vehicle I was looking for with the options I wanted. The sales team contacted me quickly by email with a quote on the vehicle that I had chosen with a price that seemed reasonable, and we arranged an appointment. When I arrived Corbin Morris our arranged salesperson met us at the entrance and had the car we wanted brought around front for a test drive. During our test drive Corbin explained the vetures of the the CX-5 and even connected my wife's i-phone to the car so that it downloaded her call list and showed us how to use it. They gave us a price on our trade in that was close to what I wanted.

The financing was almost effortless. Using the internet site I was able to pick the price I wanted to pay and then I could adjust the interest rate and the number of months to calculate the monthly payment I wanted before I even went to the dealership. They were able to give me 0.9% for 36 months. The finance guy explained that I could purchase extra protection plans for the vehicle, but I did not get any of those. Signing the paperwork went smoothly and quickly.

We did have to wait about an hour while they detailed our CX-5, but during that time the service department let me watch a mechanic service a CX-5 so I feel I can change the oil myself now without any worries.

Overall the whole experience was good. The only downside was that the vehicle I bought was not the exact one I had picked out on the internet. Some of the options were different. It didn't have the all wheel drive and heated mirrors with turn signal that I wanted, and it had extra add on options like remote start and luggage rack that I didn't expect. So I felt a little duped. But that's my fault.

In closing, the CX-5 seems to be a great car. My wife and I love the red with the black interior and the big 19 inch tires.

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LooneyDisciple
3/30/2013 6:46:59 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Terry
& Matlin
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bob Moore Mazda:

I must say I am very pleased, and convinced Bob Moore Mazda, is the greatest when it comes to purchasing a new vehicle. I went there ready to swap out my 2012 Charger for a Mazda 3 due to our economy. 17mpg was not cutting it. So of course I was little sad about getting rid of that American muscle, but little did I know about the 2014 Mazda 6. They made me such a sweet deal, and even made right on some misunderstandings I had even after purchasing the car the next day! I can honestly say even though this is my first Mazda, unless someone out there in the mid size sedan world can beat 30mpg/City and for $24,000 or so, I will not be going anywhere else to purchase my vehicles in the future,

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ridecilious
3/8/2013 9:22:09 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Terry Johnson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bob Moore Mazda:

This was one of the best experiences I have had in the purchase of a new vehicle. I had done my homework and knew what I wanted in a car and had a good idea of what my trade-in was worth and what the bottom dollar should be on the car I was interested in. I first called the dealership to see if they had the vehicle equipped the way I wanted and they not only had the vehicle but arranged to have it available when I arrived. When I arrived the sales repesentative was there to greet us (Terry Johnston). Mr Johnson was very knowledgeable of the vehicle and offered a test drive, as he was going over the accessories and features. After we went inside to discuss buisness the first deal offered was very much in line with what I anticipated I would pay. There was no pressure no off the wall negotations, just a good solid no BS offer. After I made my counter offer, we had an agreement within minutes and I left with the vehicle after all the paperwork was done. Now that is the way to buy a car; no hassle, no pressure, just good buisness. We made an appointment to come back for some additional dealer installed options we had negotiated and was told that after they were installed they would do a complete detail of the Vehicle and give me a free first oil change.

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djdoskow
3/4/2013 2:28:56 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Corbin Morris and Chaz Gracy
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Bob Moore Mazda:

Everyone at the dealership did a wonderful job. I asked for a great price and I got it, so I made a purchase. I am very happy with my new CX-5!

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ThomasHoldaway
2/2/2013 11:54:33 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kurt Scheck and Herb
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Bob Moore Mazda:

Friendly people,Did what I asked them to do,when I asked them.Went out of thier way to find the exact auto that my grand daughter wanted and the price was fair for me and the dealership.No hassel deal.

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Ron Prichard
2/1/2013 9:53:12 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Matlin Mixon and Gary Byrum
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bob Moore Mazda:

Matlin was our sales represenative and was great to work with. He is a very friendly person and very knowledgable about the Mazda that we purchased. Matlin introduced us to Mr. Byrum who would be our service contact. We were impressed with the service procedures when needed.

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mike.skinner.9026
1/30/2013 9:09:44 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Corbin
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bob Moore Mazda:

Great experience with very knowledgeable salesman. Corbin was informative and helpful. Not assertive at all. Truly interested in getting a solution that was best for us. Came to the dealership only wanting to look at a CX-5, but the car and the experience led us to quickly feel very comfortable. Not a pushy tense anxious experience at all. Did not have the color car we wanted and worked hard with no hassle to get one for us. Great, super experience overall.

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