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Bob Ruth Ford

Dillsburg, PA

3.7
728 Reviews
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700 N U.S. Route 15

Dillsburg, PA

17019

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Showing 728 reviews

January 16, 2026

DO NOT buy any car from this dealership you will regret it! I bought a Jeep Cherokee from here and had it for about 6 months before they had to replace the engine. Not rotators, spark plugs, something smal More

by Giangaston89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bob Bassani
January 16, 2026

DO NOT buy any car from this dealership you will regret it! I bought a Jeep Cherokee from here and had it for about 6 months before they had to replace the engine. Not rotators, spark plugs, something smal More

by Giangaston89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bob Bassani
Jan 19, 2026 -

Bob Ruth Ford responded

Thank you for sharing your feedback. We are sorry to hear about the concerns you experienced with your vehicle and that your service visit did not meet expectations. We would appreciate the opportunity to review your situation directly. Please contact our General Manager, Matt Zinn, at your convenience at (717) 432-9614.

January 14, 2026

This dealership had my Ford ranger lariat listed for 44,500 on the internet. They said what you see on the internet is what you pay. Well for some reason at time of sale, they said they forgot to tell m More

by michaelbeal86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Terry williams
December 10, 2025

Dave was a massive help and answered all my questions with no issue. It was my first time buying a car and everyone here made the process so seamless. More

by camryn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Talton
Dec 11, 2025 -

Bob Ruth Ford responded

Thanks for sharing your 5-star experience. We're glad we could make purchasing your first vehicle so seamless!

July 29, 2025

This has to be the worst experience ever. Dishonest and rude. Seriously don't get involved. Not worth the stree More

by Disappointed buyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matt Zinn
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2025

It's illegal to sell a car in PA without a title, but don't worry... These guys WILL and then make you wait a month after you've paid them, and STILL not give you a car... Then call you the idiot for not More

by PenguinPenguin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Devin
Aug 01, 2025 -

Bob Ruth Ford responded

We’re sorry to hear about your experience and understand your frustration. Our team has been in contact & we’re continuing to work toward resolving the issue.

May 29, 2025

Anitra was a pleasure to work with. So we're the 2 gentlemen who picked up my vehicle. She guided me through the whole process and made my life easy as she did most of the work. I hi More

by ACI
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Devin Traverso
May 30, 2025 -

Bob Ruth Ford responded

Thank you so much for the wonderful review! We're thrilled to hear Anitra and the team made the process easy and stress-free for you. We'll be sure to pass along your kind words — we appreciate your recommendation!

May 20, 2025

Very easy to work with and very professional. Always asking for any ways to improve. More

by kevin.battisti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Zinn
May 20, 2025 -

Bob Ruth Ford responded

Thank you so much for the kind words! We're glad to hear our team was easy to work with and professional throughout your experience. We’re always striving to improve, and your feedback means a lot. We look forward to serving you again in the future! — The Bob Ruth Ford Team

May 18, 2025

Never been to a more disorganized group of idiots in my life! Had an appointment and was supposed to buy a 2025 Buick encore gx at noon today. Arrived early and salesman had us test drive car and then fi More

by antman33
Recommend Dealer
No
Employees Worked With
Barry, Damian Ali, Jesse McKee, Darian Castillo
May 19, 2025 -

Bob Ruth Ford responded

We’re very sorry for the frustration this experience caused. We understand how disappointing it was to arrive for your appointment and learn the vehicle was sold. While we did offer the option to place a deposit to hold it. We’ve shared your feedback with our team and our Senior Sales Manager will be reaching out to follow up.

April 16, 2025

I had a great experience at Bob Ruth Ford. The selection was amazing and the prices were unbeatable. I bought a 2024 Nissan Altima and the whole process was easy and painless. Ethan was my More

by medsales
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Mosca
Apr 16, 2025 -

Bob Ruth Ford responded

Thank you for the great review! We’re so glad Ethan provided a smooth, no-pressure experience and that you found the perfect Altima. Enjoy the ride!

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