"Expectations of a service center. "
- Cody Jennings
You would assume by 2017 that the industry would have streamlined service procedures and made the wait virtually non existant. You would be wrong.
Hour long waits, fast talking pitches with up sales galore, you wade through a sea of half truths and check engine lights only to patiently await how many hundreds of dollars changing the cabin air filter was.
As you sip scalding hot, scorched coffee and listen to the drone of the lady next to you talk about God knows what, you only wish that your thumbs could suck you into your phone while you absent-mindedly scroll Facebook and you don't have to hear her prattle on and on and on...
This Dealership isn't like that.
scheduling appointments via their web app makes picking a time that's most convenient for you a breeze.
I picked 1130 and was gone within the hour for an oil change.
I parked directly outside the service bay, was greeted by the friendly staff without hesitation or waiting, they knew exactly what I needed and got to work straight away.
I was directed to a quiet and spacious waiting area to relax while they tinker away and was greater by slight monotone of daytime television and a good cup of coffee. Csnt complain.
Service manager came and discussed some tips for future maintenance, offered at fair prices with times extentions if I wanted them today, and finished their tasks.
Called me back to service and away I went.
This dealership is the only one I could recommend for your needs. Be it service of sales, there is Nothing better than this.
"Friendly, efficient and honest."
- James Myers
I have 2009 Sedona and have done nearly all of my service work at the dealership. I I am always impressed by Jack and the whole service staff. Their prices are also very fair. I have priced out work at private garages and BS KIA usually beats their prices, which you don't expect from a dealership. I highly recommend.
"Great service staff"
Robby is super customer service, courteous and helpful! Josh is congenial and helpful! The maintenance staff is polite and helpful! Thank you for a pleasant experience as I have purchased two Kia souls from you!