If you are EXHAUSTED with the car buying process, save yourself some time and a LOT of effort. Just go to Bob Stallings Hyundai! I drove past a lot of other Hyundai dealerships in order to go see Roger and Jazmin Ayala. It was well worth it! I had been in contact with them by e-mail, and I found that they seemed genuine and helpful. A lot of other car places will send out generic, pre-typed out responses to people. However, Roger and Jazmin took the time to answer my questions and really get to know what it was that I was looking for. I could tell that they really wanted to help.
I was in a situation where the used car that I had bought about a year ago was having a lot of trouble. I wanted to sell it, but I had quite a bit of negative equity because of an extended warranty I bought. I was concerned that I wasn't going to be able to buy a more reliable vehicle in my current predicament. As a single dad with 3 kids, I just couldn't keep breaking down, though!
My experience at Bob Stalling was great from the start. First, the dealership is beautiful and kept very clean. I went on a Saturday, and the employees were grilling hamburgers and hot dogs for everyone. This was a great treat for my kids and I! The car that I had been most interested in was there and ready for me to look at. It was everything I hoped it would be. I ended up working with Roger, Jazmin, and also Julian Salazar. (My kids called him "King Julian" from the movie Madagascar). Buying my new Hyundai Elantra was a smooth, easy process without a lot of haggling or "game playing". These people make statements and then stick to their word! I can also tell you that it was SUCH a huge blessing to be able to get into a reliable vehicle that I won't have to worry about breaking down all the time! The team was able to roll in all of my negative equity which isn't always ideal, but in this case was necessary.
As I spent some time in the dealership, I was greeted by a man in a suit who was walking around and saying hello to people. It turned out that it was Mr. Stallings himself! I found it highly impressive that the owner of the dealership was taking the time to come out and meet all of the people in his store! He even spent time with my kids and really made them feel welcome. Mr. Stallings is old-fashioned when it comes to customer service - he does it the right way!! When you meet him, you'll see what I mean. He even has an ethics and mission statement printed up on cards for all of his visitors to be able to see exactly how he does business. It was fantastic!
To wrap up...I got the car. It is gorgeous, and has even more features than I expected to be able to get. Roger, Jazmin, and Julian have kept in contact with me, checked on me, and invited me to special events that the dealership hosts. I really feel like part of the "family" now. I am looking forward to getting back out there and seeing everyone again! I had to drive 45 minutes to go to Bob Stallings Hyundai, but I am VERY glad that I did!
I Recommend This Dealer:
Roger Ayala, Julian Salazar
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