Bomnin Chrysler Dodge Jeep Ram - Service Center
Miami, FL
114 Reviews of Bomnin Chrysler Dodge Jeep Ram - Service Center
I Had a recurring problem with a constant noise that I had taken to another dealership to fix. After not locating the problem, Plenet Dodge was recommended to me by a coworker. The service Manager Angel t had taken to another dealership to fix. After not locating the problem, Plenet Dodge was recommended to me by a coworker. The service Manager Angel told me no worries they could have it located and would call me the next day to discuss what my options would be. True to his word, Angel not only located the problem, which was an incorrect install on a bearing, but had already fixed the problem since my truck was under warranty. The level of commitment from Angel and his team is second to none and I now have a dealer I would feel comfortable working on my car. Thanks for the good work!! More
Having purchased 3 vehicles from your dealership I appreciate the peace of mind I have knowing the quality of service I can expect for regular maintenance or if a problem should arise. Your staff is appreciate the peace of mind I have knowing the quality of service I can expect for regular maintenance or if a problem should arise. Your staff is the best around. I am always treated courtiously and professionally, and my level of trust is high. More
I am taking a moment in my day to advise that he received me with a great attitude! He asked me a series of questions trying to get to know exactly what my car needs were. Employees like him are a d received me with a great attitude! He asked me a series of questions trying to get to know exactly what my car needs were. Employees like him are a dime a dozen. Jairo must be a great asset to ur company?! More
Many dealerships say they offer great service or call themselves customer service focused yet fail to deliver; Planet Dodge delivers in spades... My recent visit to the service department was a pleasure, themselves customer service focused yet fail to deliver; Planet Dodge delivers in spades... My recent visit to the service department was a pleasure, everyone was very friendly and went out of their way to make sure I was taken care of. More
Marlene is one of the best service writers I have ever dealt with. She tells me like it is when it comes to my cars issues and offers me maintenance suggestions without being agressive. I am on my sec dealt with. She tells me like it is when it comes to my cars issues and offers me maintenance suggestions without being agressive. I am on my second Dodge Durango which I purchased due to the service I experienced with my first one with Marlene.Marlene has always been extremely accomodating and has been proactive in pointing out particular issues the car has had. At the end of the day its not how often your car has issues but how your service writer guides and assists you with regard to the repair or maintenance issue. If I ever purchase my own car dealership Marlene would be my first hire. More
I have been taking my Jeep for service at this Dealer. I have been taking my Jeep for service at this Dealer. Positive experience, my service advisor Marleen Garcia is Great.... I usually do not have t I have been taking my Jeep for service at this Dealer. Positive experience, my service advisor Marleen Garcia is Great.... I usually do not have to wait very long if I am there first thing in the morning. Overall it has always been a good experience. More
Always gets the job done to my satisfaction which is not an easy task. Angel Perez has always made the time to acknowlege me and has been very professional and helpful. Also he has helped out a few times m an easy task. Angel Perez has always made the time to acknowlege me and has been very professional and helpful. Also he has helped out a few times making decisions to facilitate my truck getting taken care more readily. More
I want you to know how impressed I am with the professional manner in which Luis Rivera handles the service department. I must compliment him in his excellent customer service provided to me while professional manner in which Luis Rivera handles the service department. I must compliment him in his excellent customer service provided to me while I waited to have 2010 Jeep Wrangler which was purchased in Arigo Dodge Chrysler. I have only taken my car to Planet Dodge once and was most pleased with the results. I must say you have definately set the standards for most. I want to thank you for you time and dedication and will continute to ONLY take my vehicle to your service department. Sincerely Grateful Maria B More
I went to the dealer because the engine light kept going on. Angel Perez was always extremely professional, honest, and corteous. I am very happy with the serivce I received and would like to commend him fo on. Angel Perez was always extremely professional, honest, and corteous. I am very happy with the serivce I received and would like to commend him for their excellent service. And the mechanic who always worked on my car, Johnny, also always was very honest with me and did a great job on my truck. Thank you. More
Angel Perez was very professional and courtious. Angel had arranged everthing with the car rental company before I got to the dealership. He also had one of the employees to the car rental company before had arranged everthing with the car rental company before I got to the dealership. He also had one of the employees to the car rental company before it closed. He had my car ready when he said it would be ready. Thank you Angel Perez and thank you Planet Dodge. More