Borton Volvo

I cannot say enough good things about Alina Nguyen at Borton Volvo. I purchased a 2026 Volvo XC40, and having negotiated with other dealers earlier in my search, I walked in expecting the usual runaround Borton Volvo. I purchased a 2026 Volvo XC40, and having negotiated with other dealers earlier in my search, I walked in expecting the usual runaround. Alina was the opposite from the very first email. She answered every question I asked in detail, provided clear and itemized pricing in writing when others would only speak in vague numbers, and gave me the room to make my own decision without a single moment of pressure. Her communication was prompt and honest at every stage. When it came time to finalize, she stayed well past her working hours to make sure everything was done properly, and she kept me informed right through the financing so there were no surprises. She never made me feel like a transaction. She treated me like a person, down to considerate gestures at delivery when she matched an accessory to my car's exterior color and chose a license plate that spelled out my name. If you are shopping for a Volvo, I would go out of my way to work with Alina. She is professional, transparent, patient, and genuinely kind, and she earned every word of this review. Thank you, Alina. More

Expected more from Borton Volvo; felt dismissed, taken advantage of. Seek honest service elsewhere. Never returning. advantage of. Seek honest service elsewhere. Never returning. More

Purchased a Certified Pre-Owned XC60. The experience was great and the salesperson was very helpful. Looking forward to working with them in the future. The experience was great and the salesperson was very helpful. Looking forward to working with them in the future. More

I'm a Volvo nerd, and usually I know way more about Volvos than any salesperson I ever work with. But I finally found someone that was also super knowledgeable and a pleasure to work with. Alina in Volvos than any salesperson I ever work with. But I finally found someone that was also super knowledgeable and a pleasure to work with. Alina in new car sales helped me find the exact car to replace my mom's Volvo that had been destroyed in a tornado. Alina made the process so easy and simple, and she really knows her stuff. She was friendly, personable, and made the delivery experience memorable. The Borton facility was truly impressive, and it the purchase experience was 5 stars. That's largely in part because Alina knew how to treat you like you were her only customer, answering any questions and was wonderful at explaining the new technology features of the car. I drove 5 hours to help my mom pick up her new car, and Alina met me at the door. Within an hour we were on our way home. It couldn't have been easier, and I highly recommend talking with Alina in sales if you are considering purchasing a Volvo. So often the sales experience can be a hassle or awkward working with a stranger, but she avoided all those pitfalls. Thanks Alina for helping my mom find the exact car she wanted! More

My wife and I purchased a used XC60 and the experience was great. Kevin was very knowledgeable about the car and handled questions and concerns with understanding and humor. I appreciate that he went th was great. Kevin was very knowledgeable about the car and handled questions and concerns with understanding and humor. I appreciate that he went the extra mile to ensure we were happy. More

My wife and I live in Michigan and we bought a used 2017 Corvette from Borton Volvo using the internet. With the help of Vad Fridiyand and his sales team the whole process went smoothly! He lived up to ever Corvette from Borton Volvo using the internet. With the help of Vad Fridiyand and his sales team the whole process went smoothly! He lived up to everything he said and we are very happy what our purchase. We highly recommend Borton Volvo! More

This service group goes above and beyond. With number of cars they handle in a day they always take time for me. Have been going to them for 28 years. With number of cars they handle in a day they always take time for me. Have been going to them for 28 years. More

Staff was patient, thorough in answering all my questions, and provided great customer service.Great experience! questions, and provided great customer service.Great experience! More

I love my XC60. I have had nothing but great experiences with the staff at Borton. They are very helpful. Gretchen made purchasing my car a breeze. I look forward t I have had nothing but great experiences with the staff at Borton. They are very helpful. Gretchen made purchasing my car a breeze. I look forward to working with the staff to maintain my Volvo. Thanks for the helpful insight and constant dedication to please your customers. More

I have purchased 3 Volvo cars from Borton. Each time the process was fast and easy, from viewing inventory with excellent pictures and details online to narrow in specific cars, to in person v Each time the process was fast and easy, from viewing inventory with excellent pictures and details online to narrow in specific cars, to in person visit to complete the process. Pricing is very competitive. Service is always friendly and efficient,and a pleasure to visit with all of you. It is clear that the Borton team truly cares and works together to meet the needs of customers. More