Boucher Buick GMC of Waukesha

Boucher is always very thorough in their communication and services. I’ve been coming to Boucher for over 5 years and never have any issues with their staff. Very friendly and customer focused! and services. I’ve been coming to Boucher for over 5 years and never have any issues with their staff. Very friendly and customer focused! More

Joe was very knowledgeable about your inventory and was very helpful in our selection of the Equinox very helpful in our selection of the Equinox More

I was impressed with the respect for our time, and the overall service that we received. We will purchase vehicles from this location in the future and would recommend Boucher Buick GMC to family or frien overall service that we received. We will purchase vehicles from this location in the future and would recommend Boucher Buick GMC to family or friends More

I was extremely pleased with the level of Customer Service I received at Boucher Buick GMC in Waukesha, WI. Mr. Gregory Prince, Sales Representative, was knowledgeable, continually pleasant, and went Service I received at Boucher Buick GMC in Waukesha, WI. Mr. Gregory Prince, Sales Representative, was knowledgeable, continually pleasant, and went above and beyond to locate the vehicle I was interested in purchasing. He and his Team (GM, Scott Teigland), made the deal with regard to my trade, rather seamless. They were willing to work with me on price, and were respectful of me and my monetary limitations. Gregory contacted me every 2 days via phone or email with vehicle locator updates, even contacting me on his day off. I purchased a Buick Encore GX, and I am extremely pleased. I definitely made the right decision, not only with regard to the vehicle, but also with the choice in dealerships. In summary, I would highly recommend Boucher Buick GMC in Waukesha, WI. More specifically, I encourage you to reach out to Mr. Gregory Prince, Sales Representative, when you are ready to purchase your vehicle! More

Jeffrey Fisher did a excellent job during the purchase experience. Jeff did follow up and send additional information to ensure of my satisfaction. Great job Jeff. experience. Jeff did follow up and send additional information to ensure of my satisfaction. Great job Jeff. More

Professional respect timely. 11 oclick appt was completeded in 25 minites. Done. Done. Done done done done done .done done Too many words needed to complete completeded in 25 minites. Done. Done. Done done done done done .done done Too many words needed to complete More

Reggie did a fine job of checking me in and managing the process right through billing and pick up. Good place. I have the service dept a great review but marketing gets downgraded because the system woul process right through billing and pick up. Good place. I have the service dept a great review but marketing gets downgraded because the system would not accept my review because at 23 words it was too short! More

Derek and team were extremely respectful of my time and were detailed and knowledgeable regarding the vehicles. I was impressed by the level of service that was provided, and would recommend the dealership were detailed and knowledgeable regarding the vehicles. I was impressed by the level of service that was provided, and would recommend the dealership to anyone looking for a new vehicle. More

Overall all issues were eventually resolved but it is clear there is a lack of communication & information flow at the dealer service center. It took over a week to get a simple repair completed and onl clear there is a lack of communication & information flow at the dealer service center. It took over a week to get a simple repair completed and only after the issues were escalated. It have also been over a week since my service and I still do not have any documentation regarding the service. More