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Boucher Buick GMC of Waukesha
Waukesha, WI
1,201 Reviews
Boucher Buick GMC of Waukesha is the largest Buick Dealer in Wisconsin, as well as the largest GMC Dealer in Wisconsin; and is among the largest Buick Dealers and GMC Dealers in the country! Boucher Buick GMC - SERVING Waukesha & Waukesha BUICK & GMC CUSTOMERS At Boucher Buick GMC in Waukesha, providing you WIth Buick and GMC models is not the only quality service we offer our customers. Our Waukesha Buick and GMC dealership offers a great service and parts department.
Our courteous staff is on-hand to help you with all your service needs. Whether you just need to schedule a quick check-up for your car, truck, or SUV, or need major repairs, our service department at Boucher Buick GMC can help! Waukesha GMC and Buick customers can rely on our dealership for all their vehicle needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,201 reviews
July 01, 2021
Very professional and efficient closing on the new vehicle , good job! vehicle , good job! More
by ZICKERT66
Verified Customer
July 01, 2021
Jeff and the manager were amazingly patient with the situation and went above and beyond helping me. They took my rental car back for me the next day. situation and went above and beyond helping me. They took my rental car back for me the next day. More
by KNSTARICH
July 01, 2021
Third Enclave purchase from Nick, always a great experience!! I’ll be back experience!! I’ll be back More
by CLARK3699
July 01, 2021
I'll let you rate the experience:I arrived at 7:50 a.m. I'll let you rate the experience: I arrived at 7:50 a.m. for an 8:00 a.m. appointment. The service requested; oil change, rotate tires, replace rea I'll let you rate the experience: I arrived at 7:50 a.m. for an 8:00 a.m. appointment. The service requested; oil change, rotate tires, replace rear brakes. My car wasn't ready until 5:00 p.m. You give the service a rating!!!!! More
by vitosr
Employees Worked With
Do not know anyone's name. Wasn't introduced.
July 01, 2021
Disappointed in how things were handled. Came in for brakes and oil change. They provided a loaner car, but it didn’t have any gas in it. Took my car in at 7 am and didn’t get back till 3:30 the next d brakes and oil change. They provided a loaner car, but it didn’t have any gas in it. Took my car in at 7 am and didn’t get back till 3:30 the next day. They allegedly found the left front control arm bushing was loose. I took the vehicle several days later to someone else and was advised there was nothing wrong with the any of the control arms. All were normal. Boucher told me that my power steering pressure hose needed to be replaced because it was leaking. I had repaired to the toon of $800. I have no way of checking to see if that was true or not. I feel Boucher was drumming up charges. When I left Boucher I should have had a bill around $500, but ended up with a bill for $1700. I had an assistant service manager contact me to try to smooth things over, but all he did was double talk. I can guarantee I will not return to Boucher for any type of service. I don’t feel I can trust them. More
by EJMCGRATH
Employees Worked With
Misael Perez, Reggie Tobias
June 30, 2021
May family and I all work with Nick Majeske.Nick always May family and I all work with Nick Majeske. Nick always goes above and beyond to make sure we have all the information we need. I would recommend hi May family and I all work with Nick Majeske. Nick always goes above and beyond to make sure we have all the information we need. I would recommend him to all of my friends More
by T28GAL
June 25, 2021
Helpful and friendly staff. Positive buying experience from start to finish. from start to finish. More
by 2021 Terrain Buyer
June 25, 2021
I enjoyed working with Nick Larson, he did a great. Friendly and complete. I would buy a car from him again. Very familar with my vehicle. Friendly and complete. I would buy a car from him again. Very familar with my vehicle. More
by BVANESS
June 23, 2021
I found the dealership itself to be clean and inviting. We were welcomed and treated with kindness by all staff we encountered. The vehicle we were interested in was ready (clean and parked up front) and w We were welcomed and treated with kindness by all staff we encountered. The vehicle we were interested in was ready (clean and parked up front) and waiting upon our arrival. More
by WJESCHKE
