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Boucher Hyundai of Janesville - Service Center

Janesville, WI

4.5
475 Reviews

475 Reviews of Boucher Hyundai of Janesville - Service Center

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April 19, 2024

Clean Staff is super friendly. They make sure you understand what has been done and answer any questions you may have. More

by TANYAGILLESPIE373
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Botten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Boucher Hyundai of Janesville responded

Thank you, Tanya! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Hyundai of Janesville, we look forward to having you as one of our valued customers for many more years to come! Ross Cartwright Service Manager 608-750-1200

April 18, 2024

Left the car a week ago and didn’t have an answer whats going on with the car! More

by alban.bilalli20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

Boucher Hyundai of Janesville responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Ross Cartwright Service Manager 608-750-1200

April 10, 2024

The dealership was very clean, friendly employees, quick and efficient. They show they care about the customers. More

by Marshall dirienzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Boucher Hyundai of Janesville responded

Thank you for your very kind review, Marshall. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Hyundai of Janesville. Ross Cartwright Service Manager 608-750-1200

April 08, 2024

They try hard to accommodate my needs for combining appointments when I have to come to Janesville for other needs. They are professional and friendly. More

by Jnrfassl
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
Apr 08, 2024 -

Boucher Hyundai of Janesville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Hyundai of Janesville.

April 05, 2024

People are kind and courteous, but they did not fix my car, when I left it still has the same smell I went in for and still smell it, my heat still does not warm enough, and I feel they could had put more More

by levisima33
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2024 -

Boucher Hyundai of Janesville responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

April 02, 2024

Cordial, relatively quick and thorough. I enjoyed the experience and everyone was friendly. Cost was covered with maintenance plan. More

by Enrique
Recommend Dealer
Yes
Employees Worked With
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valdez
Apr 03, 2024 -

Boucher Hyundai of Janesville responded

Hi Enrique, it is great to hear everything was done quickly and to your satisfaction! If you're ever in need of more help, please let us know!

March 28, 2024

Always excellent and quality service. Very friendly staff. Service was done in a timely manner. More

by TERRYMCCANN
Recommend Dealer
Yes
Mar 29, 2024 -

Boucher Hyundai of Janesville responded

Hi Terry, we always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future.

March 23, 2024

Courtesy, friendly and let me know about future repairs on brakes. Needs new battery. Thanks More

by JMOODY13
Recommend Dealer
Yes
Mar 26, 2024 -

Boucher Hyundai of Janesville responded

Hi there, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

March 23, 2024

I came in for a recall. The service department was wonderful. I won't go anywhere else! More

by POWEKA
Recommend Dealer
Yes
Mar 26, 2024 -

Boucher Hyundai of Janesville responded

Hi there, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 23, 2024

They are awesome. I wouldn’t go anywhere else!! Their waiting room is clean and filled with snacks. They are friendly and efficient. I suggest them to many of my frie More

by POWEKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oneida Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Sederstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cayden Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Botten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephan Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Perkins
Mar 26, 2024 -

Boucher Hyundai of Janesville responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team! We hope to be of service to you again in the future.

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