Boucher Nissan of Waukesha

COURTIOUS. THEY DID EVERYTHING THEY SAID THEY WOULD DO. THEY WERE VERY PROFESSIONAL. MY VEHICLE CAME BACK VERY CLEAN AND I WAS VERY SATISTIED WITH THE SERVICE. i WOULD HIGHLY RECCOMEND THEIR SERVICE DO. THEY WERE VERY PROFESSIONAL. MY VEHICLE CAME BACK VERY CLEAN AND I WAS VERY SATISTIED WITH THE SERVICE. i WOULD HIGHLY RECCOMEND THEIR SERVICE DEPARTMENT. More

Mike Garrett is the best. I gave him my price range, the make, model and year I was looking for in an email because I live about an hour away I even gave him a color that I wanted. Within an hour, he mess make, model and year I was looking for in an email because I live about an hour away I even gave him a color that I wanted. Within an hour, he messaged me back that he had found my car. Went there the next day and made my purchase with absolutely no problems. I love it. I found a scape mark on its bumper when I test drove it and they said they would get that out for me as part of the contract. They couldnt get it out, so they are replacing the whole bumper! I am so impressed and happy! More

Was disappointed in the fact that I had them check the navigation system because it was not functioning correctly. They tested and said I needed a maps update. I spent 130 dollars only to have issue not navigation system because it was not functioning correctly. They tested and said I needed a maps update. I spent 130 dollars only to have issue not fixed. I now need to go back to have them look at. More

I had no appointment, just pulled into the service dept for my issue and I was taken care of. Nice gesture with the cookies!! Definitely will go back for my issue and I was taken care of. Nice gesture with the cookies!! Definitely will go back More

I appreciated the thoroughness and patience offered. All of my questions were answered and I felt comfortable with the set up. I will be referring my friends and family. of my questions were answered and I felt comfortable with the set up. I will be referring my friends and family. More

The service center was professional. Addressed my issues and questions relatively quickly. The 2016 vehicle had a known harness issue with the driver heated seat and I was told to contact Nissan corporate d and questions relatively quickly. The 2016 vehicle had a known harness issue with the driver heated seat and I was told to contact Nissan corporate directly to communicate my concern for the high-priced repair. Although outside of miles warranty - the heated seat was only used a total of 24 months over the 4 years (given the cold season). The service team was helpful enough, however I would have appreciated the dealer shop to run this down on my behalf with the manufacturer since this is seemingly a known component issue. It seems like something that should fall under policy on a 4 year old vehicle given the faulty part was sourced by the manufacturer and has experienced this issue with other vehicles. More

The service is always quick and the service staff is always very nice and knowledgeable. They don't try to up-sell you, just bring things to your attention. always very nice and knowledgeable. They don't try to up-sell you, just bring things to your attention. More

I was happy to work with George and the whole team. I have purchased many vehicles over the years, and by far this was my best experience have purchased many vehicles over the years, and by far this was my best experience More

Wondering if someone can explain why my 20-year old daughter came into your service department today for one of the free oil changes and was told she that she also needed a "recommended" brake fluid re daughter came into your service department today for one of the free oil changes and was told she that she also needed a "recommended" brake fluid replacement? She bought a certified used 2017 Nissan Sport Rogue in May that now has approximately 20,000 miles on it. The official Nissan owner's manual service book shows that this is not on the service schedule until the car has 80,000 miles or is 96 months old. Obviously nowhere near that mileage or age, and no, this isn't under "severe maintenance conditions." All I can figure is that she as a young adult female was an easy mark for your service team to hit her up for a $ 120+ add on that is almost pure profit. The ball's in your court. Keep in mind that her Dad (me) has significant expendable income so your response to this post may decide whether or not you gain or lose many, many thousands more in sales in the future. She should have known better, and if she has any more free oil changes, I told her to be screaming FREE OIL CHANGE ONLY the minute she steps out of her car. I am beyond disappointed that what has otherwise been a good experience (good salesperson, great sales process, fair price on the vehicle) is now being marred with this. I can't think of ANY vehicle short of an Abrams tank that might need a brake fluid replacement at only 20,000 miles. More

A smooth and easy transaction. Nice people willing to work with me to find exactly what I wanted. Thomas Sobieski Was the Associate I worked with, listened, and worked with me every step of the way. Than work with me to find exactly what I wanted. Thomas Sobieski Was the Associate I worked with, listened, and worked with me every step of the way. Thank you again More