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Boucher Nissan of Waukesha - Service Center

Waukesha, WI

4.4
782 Reviews

782 Reviews of Boucher Nissan of Waukesha - Service Center

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May 28, 2024

Coolant was not topped, the top wasn't even opened because I could see dust on it. It it was opened Then there would have been some impressions left in the top. More

by sharonmp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Ehnert
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Boucher Nissan of Waukesha responded

Thanks for sharing your thoughts about your experience with Boucher Nissan of Waukesha. We will share your comments with the team. We appreciate your business and hope to see you again soon! Melvin Ehnert Service Manager 262-542-5500

May 26, 2024

They are quick, curious. Professional and responsive. The customer waiting area was clean, comfortable and relaxing. More

by MEREAGAN2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Ehnert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Boucher Nissan of Waukesha responded

Thanks for sharing about your experience with Boucher Nissan of Waukesha. We appreciate your business and hope to see you again soon! Melvin Ehnert Service Manager 262-542-5500

May 24, 2024

Have not had much interaction with Service. I was owed a feature that apparently was outsourced which took longer than promised. More

by imhomer2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Garrett
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Boucher Nissan of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Melvin Ehnert Service Manager 262-542-5500

May 23, 2024

They are always helpful, quick and efficient. We have peace of mind to have a dealer so trustworthy. More

by lawlerj22218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Ehnert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Boucher Nissan of Waukesha responded

Thanks for sharing your thoughts about your experience with Boucher Nissan of Waukesha. We appreciate your business and hope to see you again soon! Melvin Ehnert Service Manager 262-542-5500

May 23, 2024

Easy to schedule online or phone. Clear explanation of work that was needed and were upfront with pricing. Service team could be more welcoming upon entering as I stood there few minu More

by Puppettjulia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Ehnert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnathan was excellent at communicating
May 29, 2024 -

Boucher Nissan of Waukesha responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Melvin Ehnert Service Manager 262-542-5500

May 22, 2024

Nissan Waukesha is the best place to go for help with any of your vehicles! Everyone there was very kind and understanding! The service department team was a 5 star rating! More

by Olga0829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike In Service department
May 29, 2024 -

Boucher Nissan of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Melvin Ehnert Service Manager 262-542-5500

May 15, 2024

Polite and professional. And all services were done in a timely manner. Thank you again More

by BWANA53072
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Unsure of name. He did introduce himself
May 16, 2024 -

Boucher Nissan of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Nissan of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else. Melvin Ehnert Service Manager 262-542-5500

May 14, 2024

The service was really good but they need better sensitivity training for some people. Some employees made comments that could offend some people. More

by imedro720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenny DiBrito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Derouaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Boucher Nissan of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience. Melvin Ehnert Service Manager 262-542-5500

May 11, 2024

The only dealer I’ve trusted since 2015 for purchasing vehicles & services, always friendly, straightforward on the service required. We keep going back for all our needs. More

by KickedGas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Ovies
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anyone in service department
May 11, 2024 -

Boucher Nissan of Waukesha responded

Thank you for choosing Boucher Nissan of Waukesha. Your feedback and rating mean a lot to us. We're glad George was able to help, and we hope to see you again! Melvin Ehnert Service Manager 262-542-5500

May 11, 2024

John(? ) was great getting my extended warranty payment. The car was not only repaired but was washed up incredibly well. Got driven home and picked up by More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John I think
May 12, 2024 -

Boucher Nissan of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team, Steve. We're glad to hear we delivered such a great experience! Melvin Ehnert Service Manager 262-542-5500

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