I bought a used 2010 Camaro as far as the initial sale went everything was great our Salesman Mike Newton was awesome to work with gave me a fair price on my trade and worked with me on the purchase price.But there were a few problems with the car, but no big deal because they were willing to list those problems as something they would fix on the "we owe you form"......
Wrong it was a big deal here is what was wrong, TPMS light on, Muffler Rattling, Front Tires need replaced all listed on the we owe you. Then a day in to having the car realize and report to them that the brakes are very noisy I am assured no worries we will take care of it while it's on for tires.
1st visit - come back to pick up car the new tires are on, rear brakes have pads and rotors replaced but the TPMS light is still on and I am told they don't have the right tool and I am told my exhaust rattle is actually in trunk and they won't do anything with that. I take the car home the brakes still squeak bad and I get under the car and find out the rattle is clearly in the muffler.
2nd visit - they reset the TPMS light and tell me the only thing they could do for the brakes were to soak them. I also got a call to say that the rattle is in the muffler which is too expensive so they are not going to fix it (mind you they put on the we owe that they would fix) I had to offer to pay for half of the cost to replace after market mufflers just to get my car fixed to what they already told me they would do.
I took the car home and ordered the aftermarket muffkers and guess what an hour in to my first real drive with the car brakes are super noisy again. I immediately email Joey (used car sales manager) and told him I believe the rotars need to be replaced, he emails me back and asked why I thought that so I told him why, then never heard another word about it.
3rd visit - I brought in the car to have the exhaust done and point out to John in Service that the Rotors prob need to be at least turned he tells me the last inspection it went through prob determined they couldn't be turned ( now I'm furious that this wasn't already taken care of). I came back to pick up my car and Joe gives me my check for half the mufflers and tells me that they looked at the brakes and the rotors are still good and that my brakes make a little noise at high speed..... What he doesn't admit or mention is that people inside the bldg can hear me come to a slow stop because they are so loud then.
All in all I am furious and very disappointed that I am having to pay half the cost to fix something they said they would do and now I am going to have to put out more money to take care of the front brakes that should have been caught ant repaired on a used car inspection prior to being sold.
Above the 2k I put down on the car I am forking out $800 just to pay half the muffler and to do the front brakes the right way my self.
Will never recommend this place very unhappy!!
I Recommend This Dealer:
Joey Parents, Mike Newton, John(Service)
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