Bounds Autoplex

Bounds Autoplex
401 South Loop Hwy 59
Livingston, Texas 77351

Sales: (936) 328-5200
Service: (936) 328-5200
Parts: (936) 328-5200

Manufacturers: Buick, Chevrolet, Chrysler, Dodge, Jeep, GMC

Most Reviewed Employees
Billy Keller Billy Keller
Internet Sales Associate
Jan Beverly Jan Beverly
Internet Sales Manager
David Guest David Guest
Used Car Sales Manager
Ashley Lanier Ashley Lanier
Internet Sales Associate
Need a New Car?

Dealership Amenities
Customer Lounge Area
Free Coffee
Free WiFi
Shuttle Service
Cable TV
Customer Lounge Area
Free Coffee
Free Drinks
Parts Store
Pet Friendly
Shuttle Service
Television
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: 7:30 AM - Closed

Sunday: Closed


Parts

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: 7:30 AM - 12:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.9/5
12 Reviews
Bounds Autoplex

Overall Score: 5 Star Rating4.9



About Bounds Autoplex
Certified: Bounds Autoplex
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Bounds Autoplex has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Bounds Autoplex
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves. We are just neighbors helping neighbors!!!

Thomas Bill
5/2/2012 1:08:29 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Jan Beverly, Billy Keller

My Review of Bounds Autoplex:
My wife and I have nothing but praise for the used car sales staff at Bounds Autoplex, Livingston, Texas. Jan, Billy and Susan answered our questions thoroughly through every step of the purchase. I’ve never had a more pleasant experience purchasing an automobile. The entire process from test drive to final purchase took less than 3.5 hours. I would be remised if I didn’t mention Johnny who provided background information on the 2007 Chrysler Aspen and added to our decision to purchase the auto.

Thomas Bill

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knorra
3/15/2012 3:32:40 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: D.L. Lacy

My Review of Bounds Autoplex:
I went into Bonds Autoplex in Livingston looking for a new 2012 Black Camaro. D.L. did a great job at finding me the Camaro of my dreams. I told him exactly what I wanted and he was able to find me the perfect Camaro that met all of my requirements. Not only did he find my car, but did so in a timely manner with a great price I couldn't pass up. Thank you D.L. and Bonds Autoplex for such a great car buying experience!

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MCDealerrater
3/14/2012 3:05:17 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: David Stowers & Rocky Matthews

My Review of Bounds Autoplex:
Ordered a new Sierra SLT 2500 from Bounds. Everyone was extremely nice from the first moment I walked in the dealership. Rocky and David were both wonderful to work with on the new car but I actually enjoyed shooting the breeze with them even more.

I chose Bounds after visiting several other dealerships and not getting the same warm reception.

My next vehicle will definitely be bought at Bounds, and I highly recommend that anyone in the surrounding area drive to Livingston, Texas and visit Bounds.

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cullopw
3/12/2012 5:35:29 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ashley Lanier and Jan Beverly

My Review of Bounds Autoplex:
My wife wanted to get an SUV style vehicle to replace her sedan. I researched numerous SUV style vehicles of other makes and models. We narrowed our choice down to the GMC Terrain. I then researched for a Terrain with the minimum options we wanted on it. We located one in Livingston, Texas. I called Jan Beverly tosee if it was stillon the lot, and it was. This was on a Friday. I told her we would call Saturday at lunct to see if it was still there. We got there Saturday afternoonaround 3:30pm. Met with Jan who introduced us to Ashley Lanier. From there Ashley showed us the vehicle andlet us test drive it. It was just thevehicle we had been searching for. Ashley started the process of making the vehicle ours. She was very thourough and competent with our paperwork. She even offered us a refreshment will we completed thepaperwork. From there we completed the peperwork with the finance personnel. I was really impressed on the effeciency of everything. Onceit was now ours to driveoff the lot, Ashley had the vehicle prepped and washed and ready to go over thecontrols and options on the vehicle with my wife. She was very thoourogh and only went as fast as to where Wanita understood the controls and options. Ashley stayed well past the closing hours to ensure to answer questions from Wanita and was comfortable with the contorls. This definitely shows that Ashley is dedicated to Customer Satisfaction. In the future I will remember Bounds Autoplex for any new car purchases....










;

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Epimetheus
3/9/2012 11:59:43 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Johnny Barrera

My Review of Bounds Autoplex:
I was in the marked for a change in transportation and needed a 4-door truck to replace my 2-door Jeep Wrangler. My intent was to better accommodate my two daughters (< 5 Y/O) and to get better gas mileage. Having done some research online, I preferred a late-model Toyota Tacoma for those considerations and for its safety rating.
While traveling home to Jasper, TX from Houston, TX, I noticed Bounds Autoplex at about the midway point of my journey in Livingston, TX and decided to peruse their inventory. This was my first physical attempt to shop for a truck, of which I expected to be many. The truck that I bought that day, a 2008 Chevrolet Colorado, offered everything I was looking for and impressed me as a good deal, given the price and low mileage.
Johnny Barrera was very friendly and accommodating, giving me little pressure during the process of making the sale. He got me an acceptable offer on the trade-in value for my Jeep and within about 2 hours of my driving onto the lot, we had completed the sale.
The dealership was good enough to let me drive the truck home that day (2-hours one-way) and to return the title for my Jeep via mail instead of having to make the round trip to do so.
Two weeks after the sale, Johnny was good enough to purchase a missing cup holder for the back bench seat with his own funds and to personally replace a non-functioning reverse light. He has provided incomparable service and I have subsequently recommended him to my father, who is also in the market for a vehicle.

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Ctschultz1
2/11/2012 7:06:50 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Ashley Lanier, and Jen Beverly

My Review of Bounds Autoplex:
My friend and i were lookjng for great costumer service and knowledgable associates when purchasing his new truck, and what we recieved at bounds autoplex was more than that. Everyone was more than just knowledgable and helpful, they were honest and very supportive of their military service members That's what sealed the deal for us. Thanks for the great experience and a good looking merchandise ;)
!

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nobleeden@eastex.net
2/7/2012 8:35:16 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: JanBeverly; David Stowers/Ashley Lanier

My Review of Bounds Autoplex:
All sales personnel were delightful to deal with. They were courteous and knowledgeable of the their products. Went out of their way to satisfy my wife and I.

A GOOD CAR BUYING EXPERIENCE

Noble & Faye Eden

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Mishka1823
1/19/2012 4:06:43 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: David Stower, Ashley Lanier

My Review of Bounds Autoplex:
We were involved is a bad wreck out of town and 350 miles away from home. We needed to replace our 2007 Suburban quickly. We shopped the Houston area Dealers but chose to get our replacement from Bounds. The people were straightforward with not only the price but scheduling the pickup of the new vehicle. I would highly recommend that you check this dealer out when you are in the market for a new or used car. I will be for future purchases.

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staciemperez
1/16/2012 9:44:39 PM

Overall Score: 5 Star Rating   4.6  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Ashley

My Review of Bounds Autoplex:
When my husband told me we would be driving to Livingston to buy a car I thought he had gone crazy. What could Livingston have that Richmond doesn't. Well I soon found out. Our experience was nothing but good. Upon arrival we got nothing but kindness and consideration for our drive out there. Ashley began our process and was there until the very end. I have an 18 month old son and he was so happy to be able to walk around and see all the people. Everyone was so nice and helpful to us. I felt like we were at a friend's house, not a auto dealership.

Would I recommend Bound Autoplex...yes, most definetly. I gave the overall experience a 4 only because I heard an older gentleman make a comment about an older Hispanic woman behind her back that I thought was a little offensive. Nothing horrible, just a little snyde.

Overall we had a good experience with fair pricing. We would drive out there again if we found something we were looking for way out in Livingston.

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Diane Lane
1/14/2012 5:07:01 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ashley Lanier

My Review of Bounds Autoplex:
I felt everyone I dealt with was very friendly. I was also very impressed with how honest and knowledgable Ashley Lanier was. When I left to go think about seriously buying a car... I knew I would go back to her, she made it a very easygoing experience for me! Everyone was really a pleasure to deal with! And that's the honest truth!!

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