Bowditch Ford - Service Center

Al and his team at Bowditch Ford always do a great job. I feel like I can trust them to service my vehicle honestly, promptly and at a fair price. A co-worker originally recommended Bowditch Ford for serv I feel like I can trust them to service my vehicle honestly, promptly and at a fair price. A co-worker originally recommended Bowditch Ford for service and I would not hesitate to recommend them others. More

I have a good working relationship with Al. He identifies the problems I bring the vehicle in for as well as recommend preventitive measures to ensure my Ford Explorer continues to run. I own a 1996 Explorer the problems I bring the vehicle in for as well as recommend preventitive measures to ensure my Ford Explorer continues to run. I own a 1996 Explorer and through Bowditch Ford and Al, I contiunue to enjo my Ford today. More

Al goes out of his way to explain what is wrong with the car and why they want to do the work he is recommending. I don't know much about cars, and my husband does, so I always have a bunch of questions so car and why they want to do the work he is recommending. I don't know much about cars, and my husband does, so I always have a bunch of questions so that I can explain it to my husband. Al is always helpful in making sure that I understand the situation. During a recent service visit, one of the mechanics (John) drove the car with me to diagnose a noise that my husband was worried about. I hardly could hear it, but John was able to tell me what I needed to do to fix the problem. More

Vehicle taken at appointed time for state inspection. Other scheduled maintainance was discussed and agreed to be accomplished. The waiting area was pleasent, clean with free decent tasting coffee. The w Other scheduled maintainance was discussed and agreed to be accomplished. The waiting area was pleasent, clean with free decent tasting coffee. The waiting period was reasonable for the work being done. Checkout was fast and simple. More

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We purchased our 2004 Explorer in August, 2004, and it has served us well. However, during the recent weeks, we noticed an unusual noise in the rear end of the vehicle; it was annoying at least. Also, du has served us well. However, during the recent weeks, we noticed an unusual noise in the rear end of the vehicle; it was annoying at least. Also, during some reverse shifting, also an unusual noise occurred. We took the car to Bowditch Ford on a Monday, and Al Cusano believed he knew the sources of the problems. Al got us a rental vehicle nearby. He had it test driven, ordered parts the next day, and the necessary service and repairs were done. He called us on the fourth day telling us the car was ready. We talked with Al, who had been very accommodating and responsive to our concerns. He really listened to us as customers and friends, again providing us the assurance of a successful service job. Overall, I would commend Al, as service advisor, and his staff for their outstanding support and hospitality typical of the Bowditch dealership. More

Great Dealership, great service, We have never had any issues or concerns with they use of the dealership or the service received from the service department. We have 3 vehicles that get all there the ser issues or concerns with they use of the dealership or the service received from the service department. We have 3 vehicles that get all there the serivice completed by the service department. Al Cusano takes good care of us! More

I brought my vehicle in for service (oil, filter,and state inspection). The state inspection was free since I bought my car at Bowditch and continue to have my service there. I also have a card "FORD O state inspection). The state inspection was free since I bought my car at Bowditch and continue to have my service there. I also have a card "FORD Owner Advantage" where I get free oil and filter changes every fifth time. My wife ande I have good relations with the service manager. More

Every time we go to Bowditch Ford, the service is great! Everyone in the service department, as well as, the cashier are truly good to us. Our wait time is extremely good for the work done, and the atmosph Everyone in the service department, as well as, the cashier are truly good to us. Our wait time is extremely good for the work done, and the atmosphere of the waiting area is pleasant. Even the sales people that walk through are very friendly and always speak to us. We love Bowditch Ford and will continue to buy our cars from them. More

After 15 years of purchasing new Ford vehicles, Bowditch Ford is the first dealership to truly LISTEN to our automotive needs! We have found both the sales and service staffs to be exceptionally profession Ford is the first dealership to truly LISTEN to our automotive needs! We have found both the sales and service staffs to be exceptionally professional, personable, and approachable during each visit. Our continued thanks to the entire Bowditch Ford staff! More