Read Reviews Bozzani Volkswagen

Bozzani Volkswagen

Bozzani Volkswagen

528 South Citrus Avenue
Covina, California 91723


Sales: (855) 300-0560
Service: (626) 967-6325
Parts: (626) 967-6325

Bozzani Volkswagen
Manufacturer: Volkswagen

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  • Customer Service:

    5.0
  • Quality of Work:

    4.9
  • Friendliness:

    5.0
  • Overall Experience:

    5.0
  • Pricing:

    4.8

24-Month Rating

based on 246 reviews

4.9

4.9 out of 5

247 lifetime reviews

Bozzani Volkswagen

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Certified: Bozzani Volkswagen

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Bozzani Volkswagen has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Bozzani Volkswagen

Bozzani VW is celebrating over 100 years as a car dealer. We have been satisfying the SGV since 1911. We offer the best in customer service, pricing and availability. Our friendly service and parts staff are here to help you 6 days a week. Bozzani VW is the receiptient of 2 of VW's most presigious awards The Herbie award for #1 in consumer satisfaction 2011 and 2012 The Octagon Award for top seeding in Sales, Service and Parts sales and satisfaction. Come on by and meet our very friendly and knowledgable staff today. You will love our no pressure atmosphere.

"We vow to strengthen customer relationships with each and every contact and to make owning a Volkswagen something to smile about."

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 7:00 PM

Sunday: 10:00 AM - 6:00 PM


Service

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Parts Store
Cable TV Rental Car Service availible just ask!
Children's Play Room Shuttle Service
Customer Lounge Area Television
Free Coffee Vending Machines
Free Loaner Cars complimentary water
Free WiFi Express Service
Instant Financing

docmartine2
5/19/2013 12:04:58 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tony AchkarianTony Achkarian
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bozzani Volkswagen:

Tony was the best. He made sure I would get another free detail as I had used my first free one too soon after purchasing the car. The whole dealership and staff are excellent. Samantha is my favorite. She is no pressure and so accomodating. And I'm so difficult so that should tell you something. Jason in finance is also a super guy. Put me at ease and the whole experience of leasing the Passat was the best I've ever had (and I lease different brands every 3 years including Jaguar and BMW). This is my 4th VW (jetta, beetle, touareg and now passat)and I won't go anywhere else but Bozzani. Trust me when I say, other dealerships and staff are not like this one. This is family friendly and very helpful in every aspect.

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kaiuwe.schulte
5/17/2013 8:19:48 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tony AchkarianTony Achkarian
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bozzani Volkswagen:

This is second car I bought from Bozzani via Tony. I saw the Jetta Hybrid spot on TV and new I needed to get one...

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Response From: Bozzani Volkswagen
Added: 5/21/2013 12:52:21 PM

Thank you for your repeat business. It must be exciting to be one of the first to own the new Jetta Hybrid. Enjoy your new car and have fun spending all the extra money you will have after saving on gas!
Greg Bozzani
Bozzani VW

Twitter
ewahl
5/17/2013 6:52:22 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Greg BozzaniGreg Bozzani
Jason BrenneckeJason Brennecke
Charles LiautaudCharles Liautaud
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bozzani Volkswagen:

Bought a 2012 Touareg from the dealership May 2012. Have serviced it twice since then - currently 21,000 miles. Buying the car was great - two hours spent in the car figuring it all out with a super helpful salesman. Have had two oil changes since - easy - almost too easy. Everything comes back clean and i'm ready to cruise out within a short time period. Very happy with my experiences so far.

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Response From: Bozzani Volkswagen
Added: 5/21/2013 12:49:51 PM

Glad to hear that your sales and service experience has been nothing short of excellent. Trust me, we will keep up the good work and thank you for continuing to think of us for your automotive needs.
Greg Bozzani
Bozzani VW

Twitter
Plaza23
5/16/2013 4:27:25 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mark AranaMark Arana
Byron GarriquesByron Garriques
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of Bozzani Volkswagen:

This place is great. It's clean and everyone treats you like family. All of the staff are super friendly and go out of thier way to make the customers happy.

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Response From: Bozzani Volkswagen
Added: 5/16/2013 5:54:20 PM

Thank you for your kind words. It's always satisfying to hear that we are doing our job... We appreciate your business and look forward to seeing you here again soon.
Greg Bozzani
Bozzani VW

Response From: Bozzani Volkswagen
Added: 5/21/2013 12:47:43 PM

Thank you for your kind words. We strive to treat everybody with courtesy and respect. Buying a car may not be everyone's favorite pastime, but we try and make it as easy as possible. Thanks again for your business.
Greg Bozzani
Bozzani VW

Twitter
GillesGuinet
5/3/2013 3:13:06 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mark AranaMark Arana
Alex RamosAlex Ramos
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bozzani Volkswagen:

Came in looking to buy a new GTI and wanted to trade my 2012 accord coupe, Alex was extremely helpful in guiding me with doing what is best for me and not only the dealership. As soon as i take my Honda back in i will be back to pick up a new VW with his help! Thank you!

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Response From: Bozzani Volkswagen
Added: 5/3/2013 5:43:05 PM

Thank you for the kind words and you can bet we will be here when you are ready for that shiny new GTI.

Greg Bozzani
Bozzani Volkswagen

Twitter
claudialennear
4/18/2013 1:59:20 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jason BrenneckeJason Brennecke
Byron GarriquesByron Garriques
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bozzani Volkswagen:

Byron Garriques, my salesman, was so courteous that he offered transportation from my home to Bozzani so that I could shop for a new VW. Once we arrived at the dealership, the courtesy was extended to include assistance as I walked around the lot. Mr. Garriques was gentlemanly, pleasant, and honest. I felt comfortable enough to choose a car on my terms and without obligation. We agreed on terms and I met with Jason Brennecke who set up the financing that I could afford. Jason is very friendly and straightforward about the conditions that surround financing. I was never intimidated so I felt secure enough to negotiate. The bottom line is that the staff at Bozzani VW always put the cards on the table and they will discuss any issue in a gracious way. I really enjoyed my experience at Bozzani when I leased my Jetta. The staff made me feel like part of the team and they sold me a great car. Gratefully, Claudia Lennear

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Response From: Bozzani Volkswagen
Added: 4/19/2013 6:32:20 PM

Claudia - Thank you so much for your kind words in describing your shopping experience at Bozzani Volkswagen. Our staff is trained and expected exceed our customers expectations and it sounds like Byron & Jason did just that. We appreciate your business and look forward to a long relationship when it comes to your automotive needs.

Greg Bozzani
Owner

Twitter
Emberger21
4/15/2013 3:35:35 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tony AchkarianTony Achkarian
Jason BrenneckeJason Brennecke
Byron GarriquesByron Garriques
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Bozzani Volkswagen:

In the Los Angeles area, the there are so many places to go when looking for a new car. Even when you have the make and model picked, your dealer options are endless. A coworker recommended Bozzani VW for my new car purchase, and at first I ruled this place out since it was a little far outside of the city. I am so happy I decided to give them a call! The second I began discussing options and pricing over the phone with the Sales Manager Jason, I knew my experience was going to be relatively painless and pleasant. I shopped around on prices, and even though other dealers were able to beat what I was quoted over the phone by Jason, I was compelled to give them a chance for my business solely based off of his honesty and professionalism. We were able to work out a fair deal over the phone so I made the shlep out to Covina to meet with Jason and his team. The second I stepped onto the lot, I knew I made the right choice. Jason was very well prepared for my arrival with both Tony and Byron taking care of my girlfriend Courtney and I as we were both in the market for cars. The entire process was friendly, professional, and efficient. I worked with Tony who was an incredibly knowledgeable and personal guy who was eager to answer any question I threw at him. After about 2 hours all the paperwork was finished, and Courtney and I were nothing but smiles the entire time. In three years I will be right back at Bozzani to turn my lease in, and lease 2 new cars from them! I recommendly this place very highly, and have already suggested a friend to head out to Covina to meet with Jason and the guys at Buzzoni VW. Thanks again to everyone that helped Courtney and I today, and I look forward to working with you again in the future!

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Response From: Bozzani Volkswagen
Added: 4/15/2013 11:51:53 AM

Thank you so much for your kind words. It truly was a pleasure dealing with both of you. Please call upon us if you ever need anything.

Response From: Bozzani Volkswagen
Added: 4/15/2013 6:06:18 PM

WOW! Thanks to you and Courtney for a 2 car deal... I am glad that the staff made your car buying fun and painless. Now it's your turn to refer some more people to our dealership. Thanks again and enjoy your cars.

Greg Bozzani
Owner

Twitter
rrpalk
3/28/2013 7:11:09 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jerry TomeoJerry Tomeo
Samantha UrieSamantha Urie
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bozzani Volkswagen:

Very helpful. Love my new car, very helpful with financing and getting the car I want. I would recommend this dealership to anyone who is looking for a new Volkswagen.

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Response From: Bozzani Volkswagen
Added: 3/29/2013 4:56:37 PM

Thank you for the recommendation and yes, we are here to help. I know you will discover that we will be helpful after the sale as well. That being said we look forward to seeing you in our Service Department.

Greg Bozzani
Owner

Twitter
racampbell
3/27/2013 11:13:02 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
reuben sandovalreuben sandoval
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bozzani Volkswagen:

Customer service personnel went the extra mile to make sure I received the Brand support from the Manufacturer (VW).
This was done even though the vehicle was out of warranty. VERY IMPRESSIVE!!

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Response From: Bozzani Volkswagen
Added: 3/28/2013 4:54:39 PM

Thank you for your positive response and yes, we are your advocate for the well being of your Volkswagen. Our customer satisfaction marks from VW prove this month after month. Thanks again for your service business and we will be there for you when it comes time to purchase a new VW.

Greg Bozzani
Owner

Twitter
ssleung
3/27/2013 11:08:30 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
reuben sandovalreuben sandoval
Jesse SantosJesse Santos
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Bozzani Volkswagen:

I have been going to this dealership for the past decade for my last five Volkswagens. The service department here is second to none. Staff is very courteous and professional and always go the extra mile to make sure customers are taken care of. Jesse Santos is exceptional and always super friendly and helpful in any way possible. I keep buying Volkswagens because I know Jesse and the people at Bozzani will always make sure the vehicles are serviced correctly and that the customers have the best possible experience.

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Response From: Bozzani Volkswagen
Added: 3/28/2013 4:57:52 PM

Wow! A decade sounds like a long time but believe it or not we have many employees that have been with us longer than that. But hey, you already knew that having worked with Jesse for so long... Thank you for your continued loyalty to Bozzani Volkswagen.

Greg Bozzani
Owner

Twitter

Reviews 11-20 >>