Brady Chrysler Dodge Jeep Ram
Bessemer, AL
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Read your paperwork thoroughly before signing. I put $10,000 down and they put $7,000 worth of fees on there. Needles to say I threw away money. Don't recommend this dealership and their untruthfu I put $10,000 down and they put $7,000 worth of fees on there. Needles to say I threw away money. Don't recommend this dealership and their untruthfulness. I can't stand an untruthful or helpful salesman. More
The dealership was okay but they jacked the price up on us basically taking advantage of us. The price was introduced at $24,900 but after purchasing it, they drove it up to $31,900. I have solid proof of us basically taking advantage of us. The price was introduced at $24,900 but after purchasing it, they drove it up to $31,900. I have solid proof of the price before it was raised. I feel that we were taken advantage of. Gonna research this further with my attorney More
I would not recommend the service department to anyone Josh is not helpful and is not nice. I have had my car there 3 times for same issues paid over $1000.00 broke down in the middle of the road 2 days a Josh is not helpful and is not nice. I have had my car there 3 times for same issues paid over $1000.00 broke down in the middle of the road 2 days after I picked car up and Josh told me to call a tow truck. Now they are trying to tell me I need a radiator for $895.00 and that will not even fix the problem. Since I am a single woman I am being taken for a ride. Josh informed me I would have to pay the tow bill and pay for them to put car back together so I can pick it up not running. More
My wife and I stopped in at Brady Kilmury on 10-1-22 to look at used vehicles. We were only shopping ti see what was available in the area. We have a 16 year old that needs a car. We weee met by a salesman look at used vehicles. We were only shopping ti see what was available in the area. We have a 16 year old that needs a car. We weee met by a salesman and told him we were only looking. He insisted we go in and let him get some info for him to point us in the right direction and get an understanding of what we were looking for. We filled out the form with him and I specifically stated I did not want my credit run because I didn’t want the hit on my report. I was assured my credit would not be run. The paperwork was only a way for them to help find what I was looking for. We gave them a price range we were looking to stay around and what type of vehicle we were looking for. As soon as they salesman turned in the paperwork they immediately took us to see a vehicle that was right for us. I again informed the manager or who ever was behind the desk that I did not want my credit run because we are only looking at this time and not ready to buy. The vehicle they showed us and began trying to push us into buying it was not what we had told them we wanted. They proceeded to tell us it was in our price range we had given and how great it would be for our son. We had a very bad experience with the sales staff and left with a very bad taste for this dealership and will never go back. I looked today and find that after telling them multiple times NOT to run my credit. I have a hard inquiry from Brady Kilmury on my credit report. I would advise everyone to avoid this dealership. This is not a way do conduct an honest business. I will tell everyone I know to never go here. More
No one in parts department is picking up their phone ive called 4 times and no one still picks up. Left a message and haven't heard back. Its been 3 hours so far called 4 times and no one still picks up. Left a message and haven't heard back. Its been 3 hours so far More
We bought a car there and turned the paperwork into the tag department. When we got the statement to renew our tag came in we realize that they have registered the wrong car I checked the paperwork and th tag department. When we got the statement to renew our tag came in we realize that they have registered the wrong car I checked the paperwork and they had given us the paperwork to a different car. Call them and spoke to a lady. She told us to bring her the paper work ànd she would fix it. She took the wrong paper gave my son the correct paper and told us that it has been corrected at the DMV.. I went to get my tag and could not get it because they had not corrected the paperwork. The service person at Brady kilmore argued with the DMV lady that it was my fault that we turned in the wrong registration and we needed to pay the difference because the tag was not registered on time. The paperwork that she or they gave us was registered on time She argue that maybe we looked at that truck and that's why they gave us the wrong paperwork. We did not look at any trucks only cars like the one we purchased. It took over 45 minutes before she sent over paperwork stating that they gave us the incorrect paperwork. Bottom line is that I have a 21 year old black male that was driving around in a car they had the registration for a 2016 truck which would have made it look like he stole the tag off of another car. It could have caused my son to be put in jail for their mistake. We have not received an apology or anything from them yet. We also was promised a repair on the car that we showed them when we bought it and they now say we need to fix it. On a plus the service department did things pretty well. More
The service center took care of my daughters 2016’ Jeep Cherekee . Dustin was able to get this done and even find a warranty to cover the expenses . Cherekee . Dustin was able to get this done and even find a warranty to cover the expenses . More
Excellent and honest service. They fixed what another Jeep dealership messed up. I appreciate their kindness and honesty. Now my daughters Jeep is driving like it did when we bought it. Thanks so much se Jeep dealership messed up. I appreciate their kindness and honesty. Now my daughters Jeep is driving like it did when we bought it. Thanks so much service team. More
After navigating for a moments it was obvious you had no information on your staff. I believe you do yourself a grave disservice by not having pictures of your mgmt & sales staff. I know several salespeop information on your staff. I believe you do yourself a grave disservice by not having pictures of your mgmt & sales staff. I know several salespeople from this region, yet I have lost touch with them. IF they were employed with you and I was cognizant of that...I may possibly purchase from them. Not a total stranger---relationship buyer I am. More