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Braman BMW Miami - Service Center

Miami, FL

4.6
1,180 Reviews
Call Service Center (786) 577-5220

1,180 Reviews of Braman BMW Miami - Service Center

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August 26, 2025

Love the fact that you can schedule a drop off and pick up of Your car, that is excellent More

by Denise633
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldo
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Aug 26, 2025 -

Braman BMW Miami responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

August 25, 2025

My service rep Lester is very easy to work with and easy to communicate with More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lester
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Aug 25, 2025 -

Braman BMW Miami responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Braman BMW Miami! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

August 25, 2025

Always great service, scheduling, and work performed. Work is done on time and as promised. More

by mpl0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauricio Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Vicioso
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Aug 25, 2025 -

Braman BMW Miami responded

Thanks for sharing your thoughts about your experience with Braman BMW Miami. We appreciate your business and hope to see you again soon! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

August 24, 2025

Prompt appointment and service. Lester was honest and responded to all my questions. I give him a 5. More

by MD4MOMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dealt only with Lester
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Aug 24, 2025 -

Braman BMW Miami responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

August 21, 2025

Professional service, appreciate Lester’s follow up very attentive, listened to client and courteous. Thank you will recommend service provider. More

by SALGON
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lester BMW service advisor
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Aug 21, 2025 -

Braman BMW Miami responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Braman BMW Miami. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

August 21, 2025

Excellent service, attentive to details, doesn’t push to sell you things you don’t need or want. It does work and repairs fairly quickly and efficiently. More

by CHOILAWYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nasser Darwich
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Aug 21, 2025 -

Braman BMW Miami responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Braman BMW Miami, we look forward to having you as a valued customer for many years to come! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

August 21, 2025

Excellent service Timeliness and communication is excellent. Loaner processed faster than ever!!! Excellent service no matter the Adviser. More

by sarahmserrano
Recommend Dealer
Yes
Report | Print
Aug 21, 2025 -

Braman BMW Miami responded

Thanks for sharing about your experience with Braman BMW Miami. We appreciate your business and hope to see you again soon! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

August 21, 2025

Excellent service Timeliness and communication is excellent. Loaner processed faster than ever!!! Excellent service no matter the Adviser. More

by sarahmserrano
Recommend Dealer
Yes
Report | Print
Aug 21, 2025 -

Braman BMW Miami responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Braman BMW Miami. We look forward to having you as one of our valued customers for many more years to come! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

August 21, 2025

Excellent service Timeliness and communication is excellent. Loaner processed faster than ever!!! Excellent service no matter the Adviser. More

by sarahmserrano
Recommend Dealer
Yes
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Aug 21, 2025 -

Braman BMW Miami responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

August 21, 2025

Dealing with service center is always a pain. They still me $195 for being overcharged two years ago. I only go because it’s walking distance from my home. I would not recommend this p More

by MBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea who that is
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Aug 24, 2025 -

Braman BMW Miami responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com

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