Braman Bentley West Palm Beach

Dear Management, I wanted to take a moment to recognize Ishmail Merritt for the outstanding job he did throughout my Bentley purchase. From the very beginning, Ishmail's professionalism, atten recognize Ishmail Merritt for the outstanding job he did throughout my Bentley purchase. From the very beginning, Ishmail's professionalism, attention to detail, and commitment to customer service were exceptional. He always answered my calls or returned my texts promptly, kept me updated with photos and videos when appropriate, and was consistently attentive throughout the entire process. What has impressed me even more is that his level of service did not end once the sale was completed. Even after I took delivery of the vehicle, he has continued to answer my calls, texts, and questions with the same responsiveness and professionalism. As I'm still becoming familiar with all the features of the car, that ongoing support has been incredibly valuable and is something I truly appreciate. What also stood out was his reliability. If he promised to take care of something, he did—and he did it quickly. It didn't seem to matter whether it was after hours or even on his day off; he always made me feel that my questions and concerns were important. Another quality that really impressed me was his honesty. Like all of us, he didn't have every answer immediately, but instead of guessing, he would simply say so, research the issue, and come back with an accurate and well-thought-out answer. That level of integrity and professionalism is becoming increasingly rare and is something I truly appreciate. Working with someone like Ishmail makes the entire ownership experience enjoyable. People like him create loyalty not only to the Bentley brand, but also to the dealership itself. He is a tremendous asset to Palm Beach Bentley, and I hope his efforts are recognized. Thank you for having people of this caliber representing your dealership. Sincerely, Joseph More

Every aspect of this dealership was what you would expect from their brands and then some. The inventory seems extensive and varied to satisfy a relatively prolific automobile buyer like myself. I am so ple from their brands and then some. The inventory seems extensive and varied to satisfy a relatively prolific automobile buyer like myself. I am so pleased to have met the ultimate and eager to please as well as knowledgeable Ismail Merritt in sales. He guided me through the showroom and was as passionate a seller as I was a buyer. Even though I had already decided on a particular car he gladly showed me through the showroom as we got to know each other. So this is not a one off sales experience.. he impressed me to the point I remarked to him that I felt he was probably the most complete and consummate representative I have had the pleasure to deal with.. and I have 50 years of purchases behind me. So many cars and so little time I used to say to justify my obsession with all kinds of vehicles. This was one I will remember and I will be back. Thanks Ismail DrK More

I saw a car I wanted to purchase at Braman Bentley West Palm Beach so I reached out and was lucky to have connected with Ishmail Merritt. He was that rare combination in a sales person in that he was very Palm Beach so I reached out and was lucky to have connected with Ishmail Merritt. He was that rare combination in a sales person in that he was very helpful, patient and knowledgeable from start to finish. He was able to answer all my questions about the car and was thorough in reviewing the car with me at delivery. When an issue arose that may have been a deal breaker he went above and beyond to find the solution so that we could close the deal. I typically do not like dealing with auto salesman but Ishmail broke the mold and I wouldn't hesitate to return when I'm ready for another purchase. Thanks Ish ! More

As a 62 year old retired business owner and automobile enthusiast, I have purchased more vehicles than I care to admit. Yesterday I purchased a 2023 Bentley Continental GT Azure from Braman in West Palm. enthusiast, I have purchased more vehicles than I care to admit. Yesterday I purchased a 2023 Bentley Continental GT Azure from Braman in West Palm. I had the pleasure of working with Ishmail Merritt. I will have to say this was the absolute best experience that I have ever had purchasing a vehicle - I was blown away! From the moment I walked through the door Ishmail was warm and welcoming. He was impeccably dressed and was prompt, professional and courteous throughout the entire process. Ishmail's product knowledge and his attention to detail is the best I have ever encountered. There was never any pressure and I felt extremely comfortable the entire time. Mr. Braman I would like to congratulate you for having Ishmail Merritt on your team. He represents your stunning dealership and the Bentley brand with class, professionalism and aplomb. If you are looking to purchase a Bentley or Rolls Royce Ishmail Merritt is the gentleman you want to assist you. More

I purchased a vehicle with help from Ismail Merritt. It took me a few hours to decide and do the transaction. What a pleasure to have an exceptional experienced professional work with me. His knowled It took me a few hours to decide and do the transaction. What a pleasure to have an exceptional experienced professional work with me. His knowledge of the car was extraordinary. The preparation of the vehicle was also Top Notch. This is my second Bentley and will not be my last. I look forward to working with Ismail in the future. I also will not hesitate to recommend him to my friends. More

I have purchased at least one of each brand available at this dealership. Steve Grossman is an outstanding head of the dealership and Ishmail Merritt is the finest salesperson that I have dealt with. I have this dealership. Steve Grossman is an outstanding head of the dealership and Ishmail Merritt is the finest salesperson that I have dealt with. I have purchased three Bentleys and one Rolls Royce from Ishmail and he is very knowledgeable about the vehicles and fair in the negotiations. More

I had the pleasure of working with Lev Vinogradov at the Palm Beach store. Lev was very kind and knowledgeable. I had a great experience, better than I have had at other dealerships in the past. I would Palm Beach store. Lev was very kind and knowledgeable. I had a great experience, better than I have had at other dealerships in the past. I would highly recommend working with Lev on purchasing a vehicle. More

Excellent! ! With Class!! If you want geniune service with no hassle!! This is the place to go. We'll experienced well to do. Words can not explain this place an ! With Class!! If you want geniune service with no hassle!! This is the place to go. We'll experienced well to do. Words can not explain this place and workmanship!! More

Very helpful and knowledgeable staff. Beautiful dealership and they didn't hesitate to even walk us into the shop to look at other cars. Beautiful dealership and they didn't hesitate to even walk us into the shop to look at other cars. More

Ishmial is by far and away the best salesman i ever had the pleasure doing business with. He personally took the time to come to my house to show my wife and i how to program our Bentley Bentayga SUV. You the pleasure doing business with. He personally took the time to come to my house to show my wife and i how to program our Bentley Bentayga SUV. You could not ask for a more knowable person. More