Braman Honda of Palm Beach - Service Center

If you would like to be ignored, ripped off, and treated like garbage.... Don't walk, RUN to this place! I was there for a total of 4 hours so that the mechanic could do a diognasis that took him 15 minute like garbage.... Don't walk, RUN to this place! I was there for a total of 4 hours so that the mechanic could do a diognasis that took him 15 minutes. I had to make an appointment in advance to get this privilege. Miguel, the service advisor, spent his entire morning ignoring me and giving me the run around. After waiting 45 minutes after my appointment to finally speak to my 'advisor' I waited another hour for them to take my car into the shop. After just 15 minutes, I watch the mechanic walk away from it. Then it takes 30 minutes for Miguel to come and give me a rediculius price for the repair. The most fusterating part was that it took 2 hours until I would get my car back!! I was so mad I asked the guy several times and he just said 'give me a minute'. Oh yea, they charged $100 for this waste of my day. I later got the repair done for about half the price at another dealer. Yea, another Honda dealer actually had it priced at half of what this crook tried to charge me. More

Within a week of purchasing a 2008 Honda Accord certified car from the used inventory, I realized that there was something mechanically wrong with the vehicle. Mr. Ed in the service department was pleasant, car from the used inventory, I realized that there was something mechanically wrong with the vehicle. Mr. Ed in the service department was pleasant, efficient, and professional in handling my concerns and problems with the vehicle. His customer service was excellent and my car is now properly fuctioning. Thank you. More

I had repair done for the timing belt and other stuff from the above shop. Your technician, Max Rubiano, performed the work. When I was driving my car next day it was making noises. Found out that he did from the above shop. Your technician, Max Rubiano, performed the work. When I was driving my car next day it was making noises. Found out that he did not mount the screw in the engine mount. I took my car to your shop on the same day and business manager, Sean McCarthy, told me that as to make me calm that “things happen”. He was not a professional at all in this customer service. You do crappy work and telling me things happen. They both concurred that it was a bad installment when they replace the timing belt. I took it to Honda because of your reputation. They solved the issue, but still sound coming intermittently. I made stop payment temporary my credit card. I will not do any more repair from your shop nor my family. More

My experience with Brahman Honda once again was a pleasure. Paolo Rossi was very helpful, mannerly and informative. I am very happy with my new Insight and hope to get good mileage. I will recomm pleasure. Paolo Rossi was very helpful, mannerly and informative. I am very happy with my new Insight and hope to get good mileage. I will recommend Mr. Rossi to my friends and family. Thank you, Concetta More

On 2/15/11 my 2008 Accord would not start. I received a jump start from a neighbor and proceeded immediately to Braman. I had no appointment but was greeted immediately. I was informed that it would be a jump start from a neighbor and proceeded immediately to Braman. I had no appointment but was greeted immediately. I was informed that it would be a wait, or I could go home, to determin the problem. When I explained that I had my handicapped husband in the car, Sean McCarthy arranged to drive me home personally, as the courtesy transport car was out and would be for several hours. Our problem was turned over to Herb Solomon and we were driven home. A call from Mr. Solomon informed me that the battery was replaced, but he would like the car to be kept overnight in order to do a full electrical check. I agreed. I also informed Mr. Solomon that I needed the car first thing in the morning to take my husband to dialysis, and was told that the courtesy car could come at 8a.m. Unknown to Mr. Solomon, the courtesy driver had several customers to take home and he called me and said it would be 9:30 before he could be at my home. I then tried to arrange for a neighbor to take my husband. However, about 5 minutes later, Mr. Solomon called me and asked if I was ready so that he could come, personally, and pick me up. Of course I agreed. From the time that we purchased our Accord in October 2008 to the present, we have experienced outstanding service and felt that our experience with Mr. McCarthy and Mr. Solomon should be shared. THANK YOU TO ONE AND ALL. We do not hesitate sharing our name. More

Went there to have an oil change and instead came home with a new car....My wife went over to talk to a salesman while we were waiting and he was able to structure a deal that I felt was great for us...Sa with a new car....My wife went over to talk to a salesman while we were waiting and he was able to structure a deal that I felt was great for us...Same car payment as before for a car that had everything we could have wanted....For us this was definitely a win win situation.....The salesman and the person that finalized the financing for us were professional and super-friendly.....I've had less than great experiences at other car dealerships in the past both for purchasing as well as servicing a car...Braham Honda knows how to do business and puts the "C" back in customer service More

ANDY WAS A GREAT SALES PERSON LISTEN TO ALL MY NEEDS MY CAR WAS IN THE SHOP GETTING A OIL CHANGE AND TALKED ME INTO CHANGING MY CAR. GRAT PERSON AND I WILL RECOMMEND HIM TO ALL MY FAMILY AND FRIENDS THAT W CAR WAS IN THE SHOP GETTING A OIL CHANGE AND TALKED ME INTO CHANGING MY CAR. GRAT PERSON AND I WILL RECOMMEND HIM TO ALL MY FAMILY AND FRIENDS THAT WANT A HONDA. IT WAS A PLEASURE DEALING WITH THIS DEALERSHIP " NO PRESURE " More

Well Service what service over charging for tires. Can't even get to the service dept to ask a question in regards to your suv, car, golf cart. after numerous holds, transfers to other depts. Rudeness on th even get to the service dept to ask a question in regards to your suv, car, golf cart. after numerous holds, transfers to other depts. Rudeness on the phone I would warn all to stay far away from this place at least for your own peace of mind. The main reason i even took my suv their was ive been paying them for some time for work that did not have to be paid the only thing i wanted was to get my info from all of the services they have provided so i can submit them in to my insurance for reimbursment. as i mentioned with the tire i took it in they said i had a nail in the sidewall wanted to charge 152 dollars for a brand new tire. Now i took my suv and said tire to of all places Walmart it was fixed for 12.95. their was no nial in the sidewall they plug it up and i was on my way in under 30 mins it was an hour before this dealership even came back to tell me that i had to buy a tire. Like i said if want some peace of mind avoid this dealership. But if prefer dealing with people that would drive a crazyman sane by all means i wish you good luck really i do More

I live on Long Island, NY and have a place in Wellington. We routinely use our 2007 Element for road trips. It's probably the most comfortable long distance car on the road. Can drive for 20 hours straigh We routinely use our 2007 Element for road trips. It's probably the most comfortable long distance car on the road. Can drive for 20 hours straight without and aches or pains. Now about Braman. I had brought the E into Huntington Honda complaining about the AC. They told me all Es' have poor AC. Then about a year ago my son-in-law borrowed the E and complained about the AC. I told him that's the way it is supposed to work - he said bull! Anyway, my wife and I had sweltered our way into Fl and the E needed service. Went to Braman met with Ray Graham (Excellent Guy to work with) - he checked it out and about 3 hours later told me the car was ready. Seems there was a crushed O ring that happened at the factory. We now have the coldest air in the world. Went to Huntington Honda complaining about drive train noise. They charged me about 250 for differential oil. I still had the noise. Went to Braman - Ray diagnosed the problem and it was fixed for $118.00. My tachometer stopped working - went to Huntington. They replaced a module that was under recall. I got in the car and the tach was not working. Told the service advisor and was told they have to diagnose the problem and would have to charge me. Drove to Fl (no not for that problem) and saw Ray. An hour later the tach was fixed - they replaced a sender unit at NO CHARGE - WARRANTY. I can't say enough about the quality of the dealership and in particular Ray Graham. When we move to Fl this summer I will be buying a new Honda from Braman. Good Service leads to solid Sales. More

After getting the routine about why they "have to" charge a dealer fee to cover things like a safety checks on used cars, shortly after buying a used Jeep we found the break lights didn't work when the headl a dealer fee to cover things like a safety checks on used cars, shortly after buying a used Jeep we found the break lights didn't work when the headlights were turned on. After three trips to Braman, the service center still didn't have the break lights fixed right. Though Braman wasn't charging for the repair, not that they actually made one, we finally went to Jeep and had them do it right. As for the supposed "safety check" that they do on used vehicles, it must not include the hydraulics that hold up the hood. Those were shot, as we pointed out, and Braman had to replace those before we drove the Jeep off the lot. We also took our Honda there to get the timing belt changed. We called around to several prices and were surprised to find Braman's price was quite competitive. We figured that as a Honda dealer who works on Hondas all the time, they'd be able to do a good job. Wrong!!! Three trips to the service center is what it took to get the timing belt job done right. More