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Brandon Tomes Mitsubishi

McKinney, TX

4.3
6 Reviews

1100 South Central Expressway

McKinney, TX

75070

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6 Reviews of Brandon Tomes Mitsubishi

February 13, 2026

Keep up the great work! You guys are lucky to have Mason and Giovanni running the service shop! More

by Omair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Long, Giovanni
Feb 13, 2026 -

Brandon Tomes Mitsubishi responded

Omair, thanks for sharing 5-stars! We're glad to hear Mason and Giovanni provided great service! We appreciate your endorsement and look forward to serving you again in the future. Thanks again!

December 29, 2025

Excellent experience at Brandon Tomes Mitsubishi. The sales and finance teams were transparent, efficient, and made the entire process easy. More

by fathdgn53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David,chase,Jenn
Dec 29, 2025 -

Brandon Tomes Mitsubishi responded

fathdgn53, thank you for sharing 5-stars and noting that you had an excellent experience working with us in sales! Congrats on the new Mitsubishi! We appreciate your business and your note. Let us know when we may be able to serve you additionally. Thanks again!

October 23, 2025

Everything went well until approx. 4 months later I needed to cancel my extended warranty service contract due to personal reasons. I had sent in the cancellation request to the dealer More

by laruso.b60
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chase Windham, David Celis
Oct 29, 2025 -

Brandon Tomes Mitsubishi responded

laruso.b60, we’re truly sorry to hear about the long and frustrating process you experienced while trying to cancel your extended warranty. Waiting weeks with no clear communication isn’t the level of support anyone should have to deal with, and we completely understand why you felt disappointed. We’re glad to see that the cancellation has now been completed and the refund has been sent to the bank, but if there is anything still outstanding or if you’d like to discuss your experience further, David Celis, our General Manager, is available to assist directly at dcelis@tomesautogroup.com or (469) 219-3002. We sincerely appreciate your business and the time you took to share your feedback. Thank you again. Best wishes!

Nov 04, 2025 -

laruso.b60 responded

I received my refund today 11/4/2025. Thank you!

Nov 05, 2025 -

Brandon Tomes Mitsubishi responded

Thank you for letting us know you received your refund. We're always here to assist additionally when the time comes. Best wishes!

August 14, 2025

My expectations were met. Mason and Eduardo did really well on responding to all the questions I had and resolving the car issue. More

by A Sales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason
Aug 24, 2025 -

Brandon Tomes Mitsubishi responded

A Sales, thank you for sharing 5-stars! We're happy to hear Mason and Eduardo are informative! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

July 04, 2025

From start to finish, my expectations were satisfying. The sales agent was friendly and treated me very professional. I love my new Outlander Sport. More

by Devon Johnson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
E. Pena
Aug 24, 2025 -

Brandon Tomes Mitsubishi responded

Devon, thank you for sharing 5-stars! We're happy to hear our team is friendly and professional! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

May 30, 2025

Eddie, Chase, and David were all fantastic, honest, and extremely communicative. They were all patient and answered every question I had, even about mundane things not strictly related to the sales process More

by Hahanope
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David, Chase, Eduardo, Zach