Bravo Chrysler Dodge Jeep Ram of Alhambra

I have the pleasure of meeting Doug the owner of Bravo of Alhambra and he is an awesome person, and all his staff and all departments service, sales I lease my vehicle there 4 years ago a Jeep Wrangler and i Alhambra and he is an awesome person, and all his staff and all departments service, sales I lease my vehicle there 4 years ago a Jeep Wrangler and it was an amazing experience, and now I just purchased my second vehicle, which is a compass and I was very happy and satisfied with the service I got from the sales department today. More

I have genuinely never dealt with a more incompetent and unprofessional service department. What should have been a simple tire issue turned into multiple visits, days without my car, horrible communicatio unprofessional service department. What should have been a simple tire issue turned into multiple visits, days without my car, horrible communication, and blatant negligence. I first came in on Saturday because my tire light was on. They told me to come back Monday because my warranty company was closed. As I was leaving, my salesman spotted a nail in my tire within seconds — faster than the actual service department. On Monday, I specifically asked them to inspect ALL my tires. They initially told me only one tire needed a patch and “everything else looked fine.” After I pushed them to double-check, they suddenly found another nail and said a second tire needed replacement. That same night, before I could even leave the parking lot, the supposedly repaired tire was leaking air again. My boyfriend found the leak in minutes using soapy water — in THEIR parking lot. The foreman confirmed the puncture, yet I was still told to come back the next day because they were closing, despite the obvious safety issue. Communication throughout this process was terrible. Nobody gave updates unless I chased them down myself, and I was repeatedly forced to act as the middleman between the dealership and the warranty company. Manager Naomi Cordoba was especially rude and dismissive, showing zero accountability or concern for the fact that my car had been sitting there for days because of their mistakes. This service department is careless, disorganized, and completely unprofessional. If you value your time, safety, or sanity, stay far away. More

Gabriel did an excellent job. The best of the best. The dealership in general did an excellent job The best of the best. The dealership in general did an excellent job More

Everybody was professional and very helpful especially Moses, prices can be better but over all satisfied with my purchase. Moses, prices can be better but over all satisfied with my purchase. More

It’s our second time here and and we got our 2nd new jeep, thanks guys jeep, thanks guys More

We wrote up 3 different vehicles before settling on a Compass Latitude, I traded my 24 Compass Sport but the upgrades are worth the extra money and I got the Fathom Blue Metallic after having 3 white car Compass Latitude, I traded my 24 Compass Sport but the upgrades are worth the extra money and I got the Fathom Blue Metallic after having 3 white cars! Very cool to have the extra features!🥰 More

Very family oriented and made me and my girlfriend feel at home like a family very great experience at home like a family very great experience More

Greg provided great service and answered all my questions, I would be happy to make another purchase in the future. This dealership has a great vibe and you can see everyone is there to help you ma questions, I would be happy to make another purchase in the future. This dealership has a great vibe and you can see everyone is there to help you make the best purchase for your needs and budget. More

Assisted with all my needs n answered all my questions and concerns. Very helpful I highly recommend this dealership everyone is very helpful and concerns. Very helpful I highly recommend this dealership everyone is very helpful More

The experience at the dealership was good, great customer service, attention. We were offered water, popcorn, my grandson was offered a paper to draw/color on that was very helpful specially when it comes to service, attention. We were offered water, popcorn, my grandson was offered a paper to draw/color on that was very helpful specially when it comes to children at a dealership. The service from the finance department was excellent as well, thank you. More