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Brickell Mazda

Miami, FL

Overview
Employees
Reviews
Vehicles
4.6
1,888 Reviews
Welcome to Brickell Mazda in Miami, Florida! Our dealership is committed to providing top-notch customer service and offering a wide selection of new and pre-owned Mazda vehicles. At Brickell Mazda, you'll find a professional and energetic atmosphere as we guide you through our inventory, ensuring you find a Mazda that suits your needs. Our team is here to assist you with knowledgeable advice, competitive pricing, and flexible financing options. We also take pride in our dedicated service department, where experienced technicians are ready to maintain your Mazda's performance and reliability. Trust us to keep your Mazda in excellent condition for all your journeys ahead. Visit Brickell Mazda today and experience our commitment to customer satisfaction firsthand.
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618 SW 8th St

Miami, FL

33130

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Showing 1,888 reviews

May 29, 2025

Victor is very attentive and professional I would definitely recommend the service department Thank you More

by ecimbler
Recommend Dealer
Yes
Employees Worked With
Victor Leiva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Leiva
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May 29, 2025

I was told one price on the phone, and then another price in person. The car wash was not good at all, I went to another car wash the next day to properly clean it. There were water marks all over it and the More

by redmondzoe
Recommend Dealer
No
Employees Worked With
Eros Cruz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eros Cruz
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May 30, 2025 -

Brickell Mazda responded

Thank you for taking the time to share your feedback. We're truly sorry to hear that your recent visit did not meet your expectations. We understand how frustrating it can be to receive different pricing information over the phone versus in person, and we apologize for any confusion caused. Transparency is very important to us, and we'll be reviewing this internally to ensure better consistency going forward. We’re also disappointed to hear about the quality of the car wash. That’s certainly not the level of service we aim to provide, and we apologize for the inconvenience it caused you. Regarding the charge for the windshield wipers, we understand your concern. While they were requested, we recognize the importance of clearly communicating pricing before any work is approved, and we’ll take this as an opportunity to improve that process. Lastly, we apologize for the delay during drop-off. We aim to make the experience as efficient as possible, and we regret that we missed the mark during your visit. Your feedback is valuable, and we appreciate you bringing these issues to our attention so we can work to improve. If there’s anything more we can do to make this right, please don’t hesitate to reach out directly.

May 26, 2025

Good pricing. Knowledgeable sales team. Fast sign and drive. Good selection of vehicles. Easy and stress-free experience. More

by MFAR99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Herman
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May 21, 2025

Service provided quickly and efficiently in a friendly manner guaranteeing a future visit by me and my family More

by ROB.EVERTSZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eros Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Curbelo
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May 20, 2025

Brickell Mazda is the best! Great service, and very friendly people! Very professional and knowledgeable! More

by Shahin Yazdani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eros Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Leiva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan C Cil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2025

Victor really makes you feel like he cares about you and your needs. He works with you to help you decide what’s best in your situation and communicate constantly to make sure you feel reassured. More

by Rodrigo Bravo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Leiva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2025

Excellent services provided by her. I highly recommend her. I will see her again. Thanks More

by Erdwyn Gross
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeannette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2025

Lilisbeth fue una excelente vendedora. Hizo que nuestra primera compra de auto fuera una grata experiencia, nos explicó cada paso , opción y fue muy amable. Aun después de la compra, sigu More

by BARBAROYASMANY9213
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lilibeth Yero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2025

Friendly and prompt service. Went for a recall and the car was given a thorough inspection I was offered a ride home which I did not expect Good experience More

by gailathomedesign
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan C Cil
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2025

Great customer service Jeanette Rodriguez is the best she bring it to me the best offer More

by UFAEDU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeannette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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