Brickell Mazda
Miami, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 PM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
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Victor is very patient. . always listens to what I have to say and is very helpful . always listens to what I have to say and is very helpful More
Update on prior two reviews. Received a follow up call from Mazda corporate. Most pleasant experience and they seemed to solve my immediate issues with Brickell Mazda and my sale Received a follow up call from Mazda corporate. Most pleasant experience and they seemed to solve my immediate issues with Brickell Mazda and my sales lady. Not sure what they did but they were awesome. So, Mazda itself is not the issue here but the dealership. I just wish that it did not take contacting corporate to resolve issues created by lack of communication and follow through by the salesperson and dealership. As of this writing, I have been contacted by the sales person, reimbursed and promised delivery of items that should have been included with the sale. I hope to receive these in a reasonable amount of time or I will let you know. Please make sure you get everything you are promised before you close the deal. Love my car and my local Team Mazda dealer in Louisiana and corporate Mazda are awesome! Just a bad experience with this particular dealership. Hope this helps other customers get treated as they should. More
I want to update my previous comments. Since contacting corporate, I was reimbursed money owed to me by the sales agent as promised. I must credit her with that although long overdue. I ha Since contacting corporate, I was reimbursed money owed to me by the sales agent as promised. I must credit her with that although long overdue. I have not had any other issue resolved as of this time. Will update if and when the issues are resolved. More
Non transparency, lack of communication, promises unfilled. Most frustrating experience I have ever had. It was necessary to contact their corporate office for resolution which has yet been completed unfilled. Most frustrating experience I have ever had. It was necessary to contact their corporate office for resolution which has yet been completed. I feel I was taken advantage of since I live out of state. I am still waiting for reimbursement for a portion of my shipping as well as my owners manuel. Car arrived in less than detailed condition with white dog hair embedded in carpet and seats dirty and leather worn. This was represented as CPO. Buyer beware of this dealer. Check their rating on BBB. Shame on me for trusting this dealership to do the right thing. Love the car but hated the buying experience! More
Want to buy a Mazda at Brickell Mazda? Ask for Reinier Figueroa, he was very professional, and he made the buying-process smooth and stress-free. He even drove my newly purchased Mazda CX- Ask for Reinier Figueroa, he was very professional, and he made the buying-process smooth and stress-free. He even drove my newly purchased Mazda CX-5 to my house same day, that's what I call going above and beyond! Thank you Reiner. More
Great place and staff. Brickell mazda is the best Mazda dealer in town. Thank you Brickell mazda is the best Mazda dealer in town. Thank you More
Complimentary Car Wash was poor, had to clean car again after service. Car was dirty when receiving back. after service. Car was dirty when receiving back. More
Everyone I dealt with was friendly , Professional, & timely. Resulting in excellent concierge type experience . Very satisfied! timely. Resulting in excellent concierge type experience . Very satisfied! More