Bridgeton Chevrolet GMC

My experience was excellent Hezekiah Bard answered all of my I liked the fact that he was very knowledgeable about anything that I asked concerning the car or SUV I would recommend my friends and family to go to I liked the fact that he was very knowledgeable about anything that I asked concerning the car or SUV I would recommend my friends and family to go to this dealership More

thieves and liars!!!! ABSOLUTELY RIDICULOUS THAT THEY WOULD TREAT PEOPLE LIKE THIS. I WENT IN ON THURSDAY TO BUY A CAR FROM THEM, AND IT WAS EASILY THE WORST EXPERIENCE I'V ABSOLUTELY RIDICULOUS THAT THEY WOULD TREAT PEOPLE LIKE THIS. I WENT IN ON THURSDAY TO BUY A CAR FROM THEM, AND IT WAS EASILY THE WORST EXPERIENCE I'VE HAD WITH A CAR DEALERSHIP IN MY LIFE! THESE PEOPLE ARE THIEVES AND ARE EXTREMELY RUDE. I PUT A DEPOSIT ON THE CAR AND THEY SOLD IT. I HAD A PRE-APPROVAL WITH CAPITAL ONE AND FOR SOME STRANGE REASON THEY DIDN'T WANT TO SEND THE APPLICATION TO CAPITAL ONE WHEN WE TOLD THEM A FEW TIMES TO SEND IT TO THEM. INSTEAD THEY LIED AND SAID THEY DID, I CALLED CAPITAL ONE AND ASKED IF THEY DID AND THEY SAID NO. I RECORDED ALL PHONE CALLS, AND HAVE SCREENSHOTS OF HOW THEY RESPONDED TO ME WHEN I TOLD THEM TO SEND IT TO CAPITAL ONE. I CALLED THE MANAGER BILL, WHO FREAKED OUT ON ME AND HUNG UP (I HAVE IT RECORDED). *****STAY AWAY AT ALL COSTS***** they also said they refunded the deposit and they did not... More

Terrible experience I will never go back to them again. It’s my 3rd time purchasing a vehicle from them, I thought they would see me as a valuable customer. They sold me I will never go back to them again. It’s my 3rd time purchasing a vehicle from them, I thought they would see me as a valuable customer. They sold me a piece of crap jeep, I’ve had nothing but problems with it since I bought it. They got my info compromised and I had money taken out of account fraudulently and had to cancel my card. When I call and leave a message they never call back. When I told them I was unhappy with my purchase they gave me the run around. They don’t listen to the customer and try to make them happy, they just trick and deceive customers. I would never recommend them! More

Dishonest and careless service. Scratched the dash and top of the steering wheel in my new truck. Would not even come out and look at the vehicle, then the Service Directo service. Scratched the dash and top of the steering wheel in my new truck. Would not even come out and look at the vehicle, then the Service Director accused me of "scratching it myself with a screwdriver". Claimed the techs just use their hands to remove trim panels. BEWARE!!! Typical car dealer xxxxxxxx! More

Felt very valued here ... We just had the best buying experience imaginable! We have been looking for a Ram 2500 for a while. Initially, we'd planned on purchasing a used veh We just had the best buying experience imaginable! We have been looking for a Ram 2500 for a while. Initially, we'd planned on purchasing a used vehicle with low mileage that hopefully had been well maintained. It turned out that we'd be able to purchase a brand new vehicle for an excellent price at Novick, and it doesn't end there. Everything was ready to go when we arrived. Aside from signatures and becoming acquainted with the vehicle, there was nothing more to do. There were no awkward sales pitches, no surprise charges ... not one negative thing about the experience! We were treated as valuable customers the entire time by there extremely friendly staff - including the young lady who opened the door for us, the gentleman who prepared our registration documents, the finance manager, and of course, Scott Novick, who was beyond awesome. This is our first Dodge ... and it certainly won't be our last ... and we definitely will return to buy from Novick! More

Horrible customer service! I went in just to browse and was met with rude and pushy sales people. Stay away!!! I would try Lilliston, Kindle, or Gentilini's before I ever give t I went in just to browse and was met with rude and pushy sales people. Stay away!!! I would try Lilliston, Kindle, or Gentilini's before I ever give them a single penny. More

Best Vehicle purchase experience I have ever have done!!!! The whole process went so wonderful. They make you feel like part of the family. After a bad accident I was unsure as to what vehicle to get but I cou The whole process went so wonderful. They make you feel like part of the family. After a bad accident I was unsure as to what vehicle to get but I could not be more enamored by my choice! I love my 2015 Chevy Malibu as well as the terrific, genuine, and considerate team they have here. Thank you to Scott Novick my superb salesman and to the rest of the great people here at Novick Auto Mall!! I would definitely recommend this dealership to anyone, and will purchase from here again!! More

Great people wonderful place to buy a vehicle. Very professional bunch of People Best place I've ever purchased a vehicle in my whole life. Highly recommend this dealership. Best experience I've h Very professional bunch of People Best place I've ever purchased a vehicle in my whole life. Highly recommend this dealership. Best experience I've had purchasing a vehicle, not a hard sell place, very pleasant environment. True Professionals. Will definitely buy my next vehicle from here. Great Staff. More

Fantastic Team It was my 7th car purchase overall and probably a 30th car dealer I've visited in the tri-state. Although i live over 170 miles away from the dealers It was my 7th car purchase overall and probably a 30th car dealer I've visited in the tri-state. Although i live over 170 miles away from the dealership i must say This was the most pleasant experience I've ever had buying a car and it was worth the trip. Terri was extremely helpful with completing most of the required paperwork online and over the phone so that when i got to the actual place i only needed to sign and drive. Their price on my 2012 challenger was simply unbeatable, as was the entire bob Novick's team friendly and cheerful spirit. Upon my arrival people there immediately made me feel like it's my birthday, meanwhile the business part went swiftly and painless. On top of my wishlist car they managed to get me such superior financing i had hard time believing until i saw the papers in person. Big thanks to Heather and Lenny as well for all your help before and during my visit. Sebastian Kaluzynski Norwalk, CT More

Best Experience Would highly recommend buying a car from here. My daughter purchased her first car last night and I am looking to buy one also. There salesman Dane wa Would highly recommend buying a car from here. My daughter purchased her first car last night and I am looking to buy one also. There salesman Dane was very considerate and thoughtful and helped things go smoothly. What a difference from some other dealers we went to. More