Bridgewater KIA

Amazing experience My first new car where no games were played. It was hassle free and friendly. I stopped in mid December and came back the Saturday after Christmas. My first new car where no games were played. It was hassle free and friendly. I stopped in mid December and came back the Saturday after Christmas. No calls or emails between. I was happy for that. Betsie was friendly, knowledgeable, and helpful. I recommend Kemper and Betsie for your KIA purchase. More

As General MacArthur said " I WILL RETURN" One word that will describe my experience with Kemper. Outstanding! Over the years, my wife and I have purchased or leased several vehicles and as a r One word that will describe my experience with Kemper. Outstanding! Over the years, my wife and I have purchased or leased several vehicles and as a result have not had a positive experience. When it was time to "bite the bullet" and look for a car that was already decided upon, we contacted three KIA dealers in my area over the internet. I was extremely specific on my parameters. Such as: out the door price, model, year, and if we considered a pre-owned maximum mileage. I explained that if they each could accommodate my parameters, to let me know. We did not want to go to a dealer sit for an inordinately amount of time, while they try to wear us down, to make a deal. Two responded. One called me several times without letting me know if they could meet our requirements. Very obnoxious indeed. We visited one who informed me that they could accommodate my request. Upon entering, the person that we were communicating with was off. OK. No concern, so we thought. We were directed to a sales person who had no idea of our previous communication or purchase parameters. By the time he went to his manager and to review my trade in, it was over ONE HOUR! We could not make a deal and we walked out. As we was getting ready to leave, the salesman indicated that they were the biggest dealer in the area and it would be pointless to go anywhere else. My wife was so feed up with the process that she considered not going to our last stop which was Kemper. I am glad I convinced her they we should continue our quest. Here is the result of our positive adventure. Matt Woodward was the sales rep that I was communicating with. When we entered the showroom and was greeted by him, he immediately knew who we were. He was prepared. He had a listing of the vehicles available based upon our parameters. He explained that the dealer was family owned. No sales manager. No high pressure. In fact, the owners were there and greeted us. We chose the vehicle we were interested in. We were encouraged to test drive it. And, this is a big and...he did not accompany us while test driving. Unbelievable! The first time ever that this occurred. During the test drive, my trade in was evaluated. When we returned, we sat, talked calmly about price and MADE THE DEAL! We were out within the hour with our new vehicle. Another mention. I had installed a satellite radio in my trade in. Mr. Kemper and Matt agreed to remove the radio for us (no cost) so that we could use it for another of our vehicles. We informed both them that moving forward, Kemper will be our only vehicle dealership. More

No hassle Lease Met with Betsie Cronje and was so surprised that there was no pressure to lease that day. We negotiated with her and found that there was no "let me c Met with Betsie Cronje and was so surprised that there was no pressure to lease that day. We negotiated with her and found that there was no "let me check with my manager crap" We did make up our mind to lease the Kia and came back the following week to do the paperwork. Surprise number two, Betsie handled the whole transaction. We did not have to sit with a finance person. All in all the best car buying/leasing experience I have ever had. More

From the first time I spoke with Matthew Woodward on the telephone prior to visiting the dealership, I was impressed with his manner. He did not come off as a pushy salesman, nor did he come off as a disho telephone prior to visiting the dealership, I was impressed with his manner. He did not come off as a pushy salesman, nor did he come off as a dishonest one. My whole experience was a pleasant one. He worked with me to figure out the best scenario for my particular situation. I was very pleased with the way I was treated from beginning to end and look forward to continuing my relationship with this dealership. More

I dreaded the thought of having to shop for a new car. After going through several "sales pitches" at other dealers I met with Betsie Cronje', a sales associate at Kemper Kia. She changed my mind about c After going through several "sales pitches" at other dealers I met with Betsie Cronje', a sales associate at Kemper Kia. She changed my mind about car buying. She worked with me through the entire process. I was able to get the exact vehicle that I was looking for in no time at all at a competitive price without going through the "back and forth" that can occurs when you are finalizing the deal. I can honestly say that the experience was extremely positive and I will recommend Betsie and Kemper Kia to my friends. More

Tried to do business with a dealer closer to home for the convenience of it. What a mistake! Almost three weeks, still no car, no firm numbers, no returned calls and a deposit dispute. Reached out to Kempe convenience of it. What a mistake! Almost three weeks, still no car, no firm numbers, no returned calls and a deposit dispute. Reached out to Kemper Kia and was fortunate enough to be able to work with Matt Woodward who did not sell me a car but helped get me into one. Polar opposite experience than what I have come to dread. Met with Matt on a Saturday and picked up my new Optima EX on Monday. I couldn't be more pleased. Full disclosure, no oily pitches and no aggravation. There was even a Mr. Kemper on premises to address concerns and give us a facility tour! There's a reason they've been in business over 70 years and it's evident. I will happily recommend Kemper Kia to family and friends. More

My experience was great! I felt so comfortable and salesperson made sure I sat in and looked at all models even though I thought I knew what I wanted. The whole office seems quiet and relaxed. On the salesperson made sure I sat in and looked at all models even though I thought I knew what I wanted. The whole office seems quiet and relaxed. On the car car windshield they had 2 incentives while going through paperwork my sales person noticed that there was a mistake that would have made car $500 more (incentive was for the week before). The owner came over didn't even think about it and said "we have to honer it because it was there". All the sales people seemed so nice. I came home and told my husband that we will never buy a car from anywhere else.. More

Searching for a different car buying experience than we get on Staten Island, we ventured to Jersey. We had a crappy experience in North Plainfield and went to Bridgewater. Jim at Kemper was great. It was get on Staten Island, we ventured to Jersey. We had a crappy experience in North Plainfield and went to Bridgewater. Jim at Kemper was great. It was the most comfortable, least stressful car buying experience I ever had. There was no pressure, no feeling that he was wheeling and dealing. The financing and sales paperwork was quick and smooth. Would definitely recommend Kemper to anyone I know that's looking for a Kia. More

I had a great experience at Kemper. We got a great deal on a 2010 Forte with low miles, and a fair price on our trade-in. Chrissy was great to work with. We did a lot via email to save time at the dealer on a 2010 Forte with low miles, and a fair price on our trade-in. Chrissy was great to work with. We did a lot via email to save time at the dealer. This is a small dealer so there aren't a bunch of people pressuring you. I will look to them first when it is time to replace my second car. More

I own a 2004 Oldsmobile Alero. I have always taken the car for service at Kemper since Fennessey Buick went out of business. I trusted them to service anything that should be done at the time - tires, pl car for service at Kemper since Fennessey Buick went out of business. I trusted them to service anything that should be done at the time - tires, plugs, oil change, etc. However, my car began to buck and the service light came on at 41,000 miles. I called Joe, he told me to bring it in as soon as possible. I had it there the next morning at 7am. When I drove there, the light never came on again so, they sent me home, thinking it was a fluke. I had mentioned the bucking before at my regular service checkup. "hardly think it could be transmission at that mileage"-- so, I went on my merry way only to encounter a problem again on a long stretch from PA to Jersey. This time, the bucking and the light remained on forever. Since it was a Saturday and I had to get to work on Monday I took it for service at a Goodyear service that is opened on Sunday. They had to keep it overnight to really find out what was wrong. Unfortunately for me, my electric system from the ORIGINAL (2004) ignition wires, Ignition modual, Ignition coils, crank senson, etc. had to be replaced. My bill was absorbent. They saved me the parts for any proof necessary. My plugs had the 2004 tag on them. How could this be an oversight on a 7 year old car. I trusted your dealership. Believe me I will tell anyone I know who goes to Kemper my very expense story and will never, ever, come back again. Kemper has been around a long time, my son's first car was a used Pontiac. It started in any kind of weather and he loved it. I trusted --- never, ever again. A copy of this letter will be sent to the CEO. More