Rich and Lou made the process of selecting and buying a low-mileage 2015 Mazda CX-5 efficient and successful. We needed to choose a vehicle and have it delivered within a few days. On our first visit the sales manager referred us to Rich, who is one of the dealership's most experienced sales consultants. He made recommendations from their large inventory and corrected or validated our thinking on the key features. Pricing was transparent, and negotiation fairly painless. While we did not take advantage of the range of financing options available from Lou, the Business Manager, a genuine Mazda extended warranty was important to us. Lou explained the specifics of the various warranties available and helped us make the right choice for us. After putting down our deposit, we chose the date and time we wanted delivery; arriving a half hour early, the car was beautifully waxed, registered, and ready to go as soon as they demonstrated all the safety and convenience features. All in all, an excellent experience at a large dealership with a family ownership mentality.