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Brighton Ford
Brighton, MI
224 Reviews
Brighton Ford is a family owned an operated business and we treat each and every customer as if they were an extended part of our family. Customer Satisfaction is our #1 goal and we strive to build a lasting relationship with each and every customer. We've assembled the best team available with over 200 years of combined automotive sales experience so that we can provide you with the best experience possible. We're here to help you through your vehicle ownership experience step by step. Our sales staff offers exceptional product knowledge, industry experience and passion to nurture long lasting relationships with our customers. "Customers for Life" is our motto and we do everything in our power to meet and exceed your expectations to keep you satisfied!
YOUR BRIGHTON, MICHIGAN FORD DEALERSHIP SINCE 1988
We are committed to providing our customers with the best vehicle selection in Livingston County and beyond. Brighton Ford has been serving the area's automotive needs since we opened in 1988. It is our goal to make sure you find that perfect new Ford or used car, truck, van, SUV or crossover. Not only do we have a great vehicle selection, but we also offer the auto services and repairs that you need to keep your vehicle running smoothly well into the future. Come on in to Brighton Ford and let our knowledgeable team help you today!
BRIGHTON FORD IN OUR COMMUNITY
Brighton Ford knows the importance of community, that's why we are doing all we can to give back to Brighton, Howell, Livingston County and surrounding areas today, and for the last 28 years! From sponsoring LACASA events that help abused women and children in our community, to hosting food drives for the Livingston County Humane Society, to our annual Christmas event where we reward local elementary schools with money for their Art Departments, we love giving back to our great community in any way we can!
WHY BRIGHTON FORD IS THE RIGHT CHOICE FOR SOUTH LYON, HOWELL, FENTON, PINCKNEY, HARTLAND, NEW HUDSON, NOVI & ANN ARBOR DRIVERS LOOKING FOR A NEW FORD OR USED CAR
It could be our large and accommodating selection of new Ford models, including the ever so popular Ford Escape, Fusion, F-150, Focus, Mustang and Explorer. Perhaps it's our equally vast range of high-quality, used vehicles. We have all makes and models and even have Brighton Ford Certified Used vehicles that include 24/7 roadside assistance and 100,000 mile/7 year warranty!
It may also very well be the Ford financing offers available to customers who shop with Brighton Ford. With these auto loan and car lease options, shoppers feel at ease, worry-free, and extra satisfied with their purchase.
Brighton Ford isn't only a place for those in the market for a new Ford truck, car or SUV, we're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Brighton, Michigan, both convenient and competent.
It doesn't stop there-- Brighton Ford also host an array of services to personalize or enhance your Ford driving experience. Just ask our on-site auto parts and accessories department what we mean.
Brighton Ford's state-of-the-art, 30,000 square foot body shop is conveniently located right next to our dealership and service center. All makes and models are repaired on-site at our collision center for Brighton, Howell, South Lyon, Milford, Novi, Fenton, Salem, Pinckney, Wixom, Hartland and surrounding cities. All of our work comes with a lifetime warranty!
We serve Brighton, Howell, Fenton, South Lyon, New Hudson, Milford, Wixom, Ann Arbor, Hartland, Pinckney, Hamburg, Novi, Lansing, Michigan, Ohio and anywhere in between with our free delivery service.
Still not clear about why so many trust Brighton Ford for all of their Ford vehicle needs? Visit our dealership at 8240 W Grand River Brighton, Michigan and find out for yourself.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 AM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
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Showing 224 reviews
August 06, 2009
Bought 2001 F-250. Was told that a 150 point check had been done and only things that needed to be done was change fluids and brakes whick were done. "Brighton Ford backs every vehicle we sell" I was told been done and only things that needed to be done was change fluids and brakes whick were done. "Brighton Ford backs every vehicle we sell" I was told by Jack Ringwood. Get truck home and I find that the zerk fittings on upper ball joints are so rusted I can't get grease in them, oil had not been changed,truck had not been lubed, one tie rod was so worn I'm surprised I made it home,and I will need brakes and rotors all the way around. Been trying to call Jack and he will not return my calls. In fact nobody from Brighton Ford will return my calls. Will be making a complaint To the BBB. See you boys in court!!!!! STAY AWAY FROM THIS DEALER AND THIS SALESMAN!!!!!!!!!!!!!!!! More
by jackdaniels45
Employees Worked With
Jack Ringwood
April 17, 2009
Promised 2nd remote key for car. Eric saw I wasn't happy that there was only one key, and when we were first discussing the car in the lot and I asked about having TWO keys, Eric assured me there were two k that there was only one key, and when we were first discussing the car in the lot and I asked about having TWO keys, Eric assured me there were two keys. Later, in the sales office, Eric could see I was not happy about him now saying there was only one key. I wasn't going to buy the vehicle. So Eric said he'd buy the key for us out of his pocket, and commented how expensive they are, over $200, because he wanted me to be a happy customer. Eric said give him a week because the person who turned the car in was on vacation, and that he'd wait till he talked to the previous owner to see if maybe they still had the other key so he wouldn't have to buy the key. We were patient enough to give him a week. (It probably was a stall tactic). A week came and went and Eric said the previous owner did not have another key for the vehicle. My husband came in to pick up the key Eric said he'd have for us, and it was the cheap type. He lied and said he never agreed to the more expensive key. He also swore at my husband. Very unprofessional. My husband spoke to his sales manager, who of course stood behind him. More
by inalather
Employees Worked With
Eric Parks
