Brighton Ford

Reason for Visit: Sales (Used)

I recommend this dealer: No

My Review of Brighton Ford:
Bought 2001 F-250. Was told that a 150 point check had been done and only things that needed to be done was change fluids and brakes whick were done. "Brighton Ford backs every vehicle we sell" I was told by Jack Ringwood. Get truck home and I find that the zerk fittings on upper ball joints are so rusted I can't get grease in them, oil had not been changed,truck had not been lubed, one tie rod was so worn I'm surprised I made it home,and I will need brakes and rotors all the way around. Been trying to call Jack and he will not return my calls. In fact nobody from Brighton Ford will return my calls. Will be making a complaint To the BBB. See you boys in court!!!!! STAY AWAY FROM THIS DEALER AND THIS SALESMAN!!!!!!!!!!!!!!!!

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Reason for Visit: Sales (Used)

I recommend this dealer: No

My Review of Brighton Ford:
Promised 2nd remote key for car. Eric saw I wasn't happy that there was only one key, and when we were first discussing the car in the lot and I asked about having TWO keys, Eric assured me there were two keys. Later, in the sales office, Eric could see I was not happy about him now saying there was only one key. I wasn't going to buy the vehicle. So Eric said he'd buy the key for us out of his pocket, and commented how expensive they are, over $200, because he wanted me to be a happy customer. Eric said give him a week because the person who turned the car in was on vacation, and that he'd wait till he talked to the previous owner to see if maybe they still had the other key so he wouldn't have to buy the key. We were patient enough to give him a week. (It probably was a stall tactic). A week came and went and Eric said the previous owner did not have another key for the vehicle. My husband came in to pick up the key Eric said he'd have for us, and it was the cheap type. He lied and said he never agreed to the more expensive key. He also swore at my husband. Very unprofessional. My husband spoke to his sales manager, who of course stood behind him.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Brighton Ford:
SCAM! Their used car department tries to rope you in long term (63 month) leases. Buyer beware of this place.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Brighton Ford:
Came in to look at an F-150 and loved the service that I recieved when I was there.

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