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Brilliance Subaru

Elgin, IL

4.9
474 Reviews
Brilliance Subaru, located at 1500 N Randall Rd in Elgin, IL, is your premier retailer of new and used Subaru vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal Subaru vehicle or the Pre-Owned car, truck or SUV of your dreams today!
Contact Dealership

1500 N. Randall Rd

Elgin, IL

60123

Directions

Top Reviewed Employees

Derek Thomas at Brilliance Subaru

Derek Thomas

Service Advisor
4.9
This rating includes all reviews, with more weight given to recent reviews.
Lisa Kilhefner at Brilliance Subaru

Lisa Kilhefner

Service Specialist
4.9
This rating includes all reviews, with more weight given to recent reviews.
Jim DaLuga at Brilliance Subaru

Jim DaLuga

General Manager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Troike at Brilliance Subaru

Ed Troike

Sales & Leasing Associate
5.0
This rating includes all reviews, with more weight given to recent reviews.

Latest Reviews

November 12, 2025

Staff was friendly and informative. All aspects of the service were explained and all service points were addressed. More
by mjmcmeins

Employees Worked With

Lisa Kilhefner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Dencs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Thomas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Mennella
1.0
This rating includes all reviews, with more weight given to recent reviews.

November 11, 2025

I drive about an hour to go to Brilliance. Service department is wonderful! Sales is also! Thank you. More
by KS

Employees Worked With

Jim DaLuga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Kilhefner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Mennella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.

November 05, 2025

Everyone, from sales to service to cashiers, is amazing. Friendly and informative but not pushy. Pricing is extremely competitive. I won’t go anywhere else to purchase or for service, even though it’s out o More
by Kmomax

Employees Worked With

Jim DaLuga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Kilhefner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Dencs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Mennella
5.0
This rating includes all reviews, with more weight given to recent reviews.

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Photos & Amenities

  • After Hours Drop-Off
  • Authorized Accessories Store
  • Authorized Parts Store
  • Automated Car Wash
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free Loaner Cars
  • Free WiFi
  • Instant Financing
  • Pet Friendly
  • Quick Lube
  • Shuttle Service
  • Television
  • Vending Machines
  • On-Site Dog Park