Bristol Toyota - Service Center

I have purchased two cars from this dealership. I have always felt that the service department has been excellent. I will return for the service of my Toyota; and when the time comes,I will purchase a n always felt that the service department has been excellent. I will return for the service of my Toyota; and when the time comes,I will purchase a new car from Bristol Totota Scion. I have found the service department employees such as Dave to be very informative as to my car needs. More

I have always had a good experience with Bristol Toyota when it came to service. They did what they said they were going to do, in the time they said it would take. They were always friendly and profes when it came to service. They did what they said they were going to do, in the time they said it would take. They were always friendly and professional and explained what needed to be done and why on my Camry. More

I WAS FOLLOWING THE NEWS AT THE TIME, AND IT SAID THAT MY VEH NEEDED A RECALL, SO I WHENT TO A DEALER AND THEY SAID THAT I DID NOT HAVE A RECALL. THREE WEEKS LATER I WHENT TO BRISTOL TOYOTA AND ASKED THE SER VEH NEEDED A RECALL, SO I WHENT TO A DEALER AND THEY SAID THAT I DID NOT HAVE A RECALL. THREE WEEKS LATER I WHENT TO BRISTOL TOYOTA AND ASKED THE SERVICE WRITER IF MY VEH HAD A RECALL, AND SAID YES, AND IF I WANTED MY RECALL DONE NOW, AND I SAID YES. THAT WHY I AM RATING THIS DEALER WITH HIGH RATES FOR A JOB WELL DONE. P/S I DON'T REMEMBER THE FEMALE SERVICE WRITER NAME, SORRY. More

My most recent service was covered under my extended warranty and there was no problem. A few years ago I had a bad experience with another car manufacturer's extended warranty and was expecting an "ar warranty and there was no problem. A few years ago I had a bad experience with another car manufacturer's extended warranty and was expecting an "argument", but that did not even happen, not even close. I did not purchase my 2004 Corolla at Bristol, but have been going there for service for about 4+ years now and always had good experiences. More

Everyone at this dealership are very friendly and knowlegable. They all make you feel welcome and appreciate your visits. The work is always done in a professionable manner and done when they tell yo knowlegable. They all make you feel welcome and appreciate your visits. The work is always done in a professionable manner and done when they tell you it will be. Your vehicle is returned to you very clean. I have bought three vehicles from them and would recomend them to anyone. More

I have been a customer of Bristol Toyota since 1988 and have purchased 5 cars from them in that time period. I also go to them for all my car servicing needs. I would recommend them without hesitation have purchased 5 cars from them in that time period. I also go to them for all my car servicing needs. I would recommend them without hesitation for quality of service, honesty, and willingness to stand behind their work. They go the extra mile in helping to meet the needs of their customers. More

All questions answered. Work done correctly the first time. Work was done in a timely manner. I am not sure what else you need me to say so I will just repeat what I said: All questions answered. Work time. Work was done in a timely manner. I am not sure what else you need me to say so I will just repeat what I said: All questions answered. Work done correctly the first time. Work was done in a timely manner. More

There is always someone behind the Service Desk waiting to hear my problem and take care of my car. The waiting room is small but pleasant with TV on and coffee brewed. I am always notified in a prompt m to hear my problem and take care of my car. The waiting room is small but pleasant with TV on and coffee brewed. I am always notified in a prompt manner when my car's service is completed; I always receive a call to check on the quality of their service. More

Bristol Toyota has great service. My service is always done in a timely manner and I love the waiting room. It is very clean and accomodating. All of the service people I have dealt with are friendly and done in a timely manner and I love the waiting room. It is very clean and accomodating. All of the service people I have dealt with are friendly and very knowledgeable. It is also a pleasure to deal with the parts department. They have alway been very helpful and are great at giving advice. More

I went to the dealership for three reasons; 1) an oil change, 2) purchase and have installed a roof rack on my 2009 Matrix and 3) to alert Toyota the 5-speed automatic transmission had problems going int change, 2) purchase and have installed a roof rack on my 2009 Matrix and 3) to alert Toyota the 5-speed automatic transmission had problems going into fourth gear when the gas pedal was released, and the transmission would 'lurch' into coasting at about 5 mph as the car was slowing down. The oil change went as expected. The service manager asked my OK for waiting till his best installation mechanic was available to complete the roof rack installation. I agreed and the installation was done as well as an ace mechanic would do. I spoke with the service manager, the parts manager and the dealership owner about the transmission issues. After describing my experiences, the parts manager investigated any possible 'recall' bulletins on the transmission. AND, he found one that described my 'lurch' while slowing to a stop problem. The 'fix' was to replace the existing transmission software program with an updated program. The new software was installed. I was told the tranny has a learning curve as it learns my driving style. I look forward to 'teaching' the new software my driving style and using the very attractive new roof rack. I had difficulty updating the registration for the Matrix as Rhode Island wanted a 'power of attorney' form from Toyota before I could register the Matrix for 2010...it is a leased car. I have no idea whether this is a very unique Rhode Island thing, but Debra Lewis at Bristol Toyota called Toyota in California, and arranged to have a power of attorney form sent to me. What great service. My wife is already talking about leasing a new car from Bristol Toyota when her 2007 Corolla hits its third birthday. More