Brooklyn Chrysler Jeep Dodge Ram
Brooklyn, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday 7:30 AM - 6:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday 7:30 AM - 6:00 PM
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Showing 252 reviews
Josh is an excellent service rep and ensures you understand everything and will look for coupons. understand everything and will look for coupons. More
My advisor Adrian was absolutely wonderful polite friendly respectful patient informative about what was going on with my jeep and filling out paperwork very helpful young man friendly respectful patient informative about what was going on with my jeep and filling out paperwork very helpful young man More
Was so happy and surprised by how easy and quick the process was to purchase my third Durango. Thank you to my Sales Person Alex “Ace” for such a pleasant experience and was right when he said “They Cal process was to purchase my third Durango. Thank you to my Sales Person Alex “Ace” for such a pleasant experience and was right when he said “They Call Me Ace Cause Everyone Leave With A Smile On Their Face” which I thought was hilarious and now true More
Brooklyn Chrysler is the BEST! I came in for service and left in a 2025 Durango. Alex was very warm and friendly making my experience very pleasant. I would like to thank Brooklyn I came in for service and left in a 2025 Durango. Alex was very warm and friendly making my experience very pleasant. I would like to thank Brooklyn Chrysler for making my car buying experience a great one. More
We came into this dealership for one reason which was to view a vehicle we had seen online. We were shown the vehicle right away and sat down with Michael. We had a great experience with him and would recom view a vehicle we had seen online. We were shown the vehicle right away and sat down with Michael. We had a great experience with him and would recommend him to others when wanting to purchase a vehicle. Michael is friendly and knowledgeable. More
Alex, was great from the minute I entered the showroom till the moment I drove off in my New Durango GT. Highly recommend!! Mgr Tyler was friendly and was a no pressure transaction. Give Brooklyn Dodge an till the moment I drove off in my New Durango GT. Highly recommend!! Mgr Tyler was friendly and was a no pressure transaction. Give Brooklyn Dodge an opportunity to earn your business. More
This dealer ship is top notch. I purchased my 2020 Durango from them and I always had a great experience. Just recently got an oil change and it was fast efficient. I came in on ti I purchased my 2020 Durango from them and I always had a great experience. Just recently got an oil change and it was fast efficient. I came in on time for my appointment. They made sure they take care of me. I am definitely looking to upgrade my vehicle and Brooklyn dealership is where I’m going More
It was nice and clean, Adrian was very helpful with updates and Ralph also made sure that everything went smooth for me. updates and Ralph also made sure that everything went smooth for me. More
$399. 95 / hour labor rate as of August 2025. The going rate at independent shops is around $150-175 / hour in the same area. High end shops top out at $200 95 / hour labor rate as of August 2025. The going rate at independent shops is around $150-175 / hour in the same area. High end shops top out at $200 / hour. As soon as your car is in for a diagnostic, you're out $400 for 1 hour and diagnostics take longer. I was quoted around $10k in labor that another shop is handling for around $3k including parts. I posted the quote online for others to review + second opinions and everyone told me to bail. I still had to pay $900 for a diagnostic fee just to be able to get my vehicle out. Make of that what you will. Service department is extremely difficult to communicate with. Brought in my vehicle on Sunday and every time I call and ask for some update, I don't receive a call back until I call again. Back and forth lasted until Friday. Overall, a terrible experience with terrible customer service. More



