Brown Deer Sales

I recently purchased a used car from Brown Deer Auto sales, and I am extremely happy, especially with the assistance received by the salesperson, Gustavo. As an out-of-state buyer I had many questions sales, and I am extremely happy, especially with the assistance received by the salesperson, Gustavo. As an out-of-state buyer I had many questions and concerns that I needed responses on prior to conmiting to purchasing the car. Gustavo was both quick and thorough in his responses. He sent me many photos to indicate the actual condition of the vehicle. He was also very honest in his verbal description of the car, and pointed out a few flaws that the pictures would not convey. I then made a fair offer on the car, but the dealership's management was not ready to accept it. I told Gustavo to keep me in mind if they changed their's, and indicated my timeframe for buying. True to his word, Gustavo reached back to me to let me know that the dealer was willing to accept my offer if I was still interested. I was happy to leave a small deposit on the car. Brown Deer Sales was excellent to hold the car for the week that I needed to get to them from NY. They were also willing to refund the deposit if the car would not pass a final inspection to check for road worthiness for my ride back to NY. In the week between me leaving the deposit, and arriving for pick up, Gustavo kept me informed of all of the small fixes that the dealer was taking care of at no extra cost. The day of my arrival, Gustavo picked me up from the airport, saving me the expense of an Uber, and made great conversation. At the dealership, he had a cleaned car waiting for me inside a garage, protected from the falling snow. He went over the car with me before finalizing the deal. The transaction was effortless, and the dealer fee was absolutely minimal. When all of the paperwork was finished, Gustavo installed my plates for me and then made sure I was good-to-go on my 900 mile trip back home. He even responded to questions that I had about the car the next day. I highly recommend Gustavo and Brown Deer Sales in Milwaukee if you are looking for a quality used car at a great price. Especially if you are looking for exceptional customer service More