Brown Honda

Sunroof replacement. Trying to get sunroof replaced...It exploded and sounded like a gun went off in our car. NO other vehicle was on this road with us. Waiting to see how Trying to get sunroof replaced...It exploded and sounded like a gun went off in our car. NO other vehicle was on this road with us. Waiting to see how Honda responds even though my car is just out of waranty More

OUTSTANDING CUSTOMER RELATIONS I would like to sing the praises of Honda, Brown Honda in Amarillo and, in particular, Paul Parrish for their exceptional customer service, profession I would like to sing the praises of Honda, Brown Honda in Amarillo and, in particular, Paul Parrish for their exceptional customer service, professionalism and grace they extended to me and my family. Because of some issues I was having with my 2010 Honda CRV Honda stepped up and did the right thing by getting me a rental vehicle while my car was getting fixed. On the day I turned my rental vehicle in I met with Paul Parrish in the Honda Service Department several times as he wanted to ensure I was thoroughly satisfied and that there were no issues with my vehicle. Mr. Parrish was personable, professional and compassionate and I hope to pay forward the grace he as well as Brown Honda showed me. Mahalo!!! Darren Britto More

Faulty Service I have been taking my honda into the service department at Brown Honda since I purchased it, thinking that since it was the Honda dealership ,I coul I have been taking my honda into the service department at Brown Honda since I purchased it, thinking that since it was the Honda dealership ,I could trust the service I received there.Evidently I was wrong as I recently had to replace the power steering pump in my car because the power steering pump had a leak and the fluid in the reservoir was too low so the pump went out . I think if the service tech had actually checked all fluids as stated on receipts then he would have noticed the power steering fluid being LOW therefore I will NOT take my car back to Brown Honda Nor will I recommend Brown Honda a to anyone. I spoke with a gentleman in the service dept .and also to Paul P. about this issue and neither one seemed at all concerned Thank you Linda More

Great Experience I had not purchased a new car in several years. Joe Dia helped me find exactly the right car, in exactly the right color, at exactly the right price. I had not purchased a new car in several years. Joe Dia helped me find exactly the right car, in exactly the right color, at exactly the right price. Then when circumstances prevented me from getting to the dealership to pick up the car, Joe delivered it to me - 30 miles away! Thanks Joe, love my new CR-V! More

Quick and painless process. Everyone that we dealt with was awesome, Kyle(management), Frank(finance department), and especially our salesperson Joe Dia. We have purchased severa Everyone that we dealt with was awesome, Kyle(management), Frank(finance department), and especially our salesperson Joe Dia. We have purchased several vehicles from Brown, but this was by far the best and easiest experience that we've had with them. More

Joe Dia and the Service Department has been Awesome! Joe Dia was great helping find a car like what I had totaled. He also has been great with helping me when my car needs repairs done using my extended Joe Dia was great helping find a car like what I had totaled. He also has been great with helping me when my car needs repairs done using my extended warranty. The service department has done great with fixing my car as needed. I'm happy with my purchase and will purchase from him again. More

Jim Dia, and Brown Honda, truly amazing Dealership Jim Dia found a car for me that no one else could find through any Honda dealer in Texas. He put up with all my unique needs, including text message Jim Dia found a car for me that no one else could find through any Honda dealer in Texas. He put up with all my unique needs, including text message communication, difficult accessory add-ons, out of state location, then weekend delivery 500 miles to my front door. Even though he's in Amarillo, and I'm in San Antonio, I'll still buy my next Honda from him. Of course the product is excellent, it's a Honda, but his ability to make things smooth was awesome. Thanks Jim. More

Very professional and painless. I had shopped all over the state for a Pilot, I had better quotes, but Joe and his staff worked hard to get my business. They listened and understood I had shopped all over the state for a Pilot, I had better quotes, but Joe and his staff worked hard to get my business. They listened and understood my needs for a vehicle. Thank you. More

honda ridgeline We have purchased two vehicles at this dealership and the experience was excellent in both cases. Our most recent purchase was a Honda Ridgeline; Joe We have purchased two vehicles at this dealership and the experience was excellent in both cases. Our most recent purchase was a Honda Ridgeline; Joe Dia did a great job. More

Joe Dia was very helpful and knowledgeable Very friendly staff and was very helpful in helping me find out more details on some of the new Honda civics. Would return for another visit. Very friendly staff and was very helpful in helping me find out more details on some of the new Honda civics. Would return for another visit. More