Brunswick Auto Mart

Worst service experience ever. They had my car for almost 3 days. They were unable to diagnose any issues with the car even though the check engine light was on. After having th They had my car for almost 3 days. They were unable to diagnose any issues with the car even though the check engine light was on. After having the car for almost three days, they pretty much just said to come and get it as they did not know what to do. I had to keep calling to get updates. They never called even once the entire time my car was there. The Service Advisor told me that since the car was not misfiring first thing in the morning when the technician looked at it, they didn’t know what was wrong with the car or what else to do. They looked no further and did nothing else with the car. An appointment which was supposed to maybe take a few hours turned into missing work for 3 days while my car just sat there. They eventually replaced the batteries in the car hoping that would solve the problem with the “misfire.” This took an entire day and $1100. When I did go pick up the car, the Service Advisor gave me a $50 discount and said that this was never supposed to happen. Inconveniences like this are not the norm, and if I needed anything or if the car had any other issues to reach back out. Less than a week later, check engine light is back on, of course! They never fixed the problem! I reached out to the Service Advisor - no call back! I went to another dealership. I will never go back here again – for service or to purchase. More

This VW dealer service is great, especially service advisor Bob, he is really kind and professional. Thank you for your help all the time! advisor Bob, he is really kind and professional. Thank you for your help all the time! More

Very low stress transaction on a new vehicle. Dealership very open and straight forward no hidden extras Salesman was very pleasant, listened to my needs, was not at all pushie just very helpfu Dealership very open and straight forward no hidden extras Salesman was very pleasant, listened to my needs, was not at all pushie just very helpful. I would highly recommend him to my friends. More

I recently had the second service appointment for my vehicle. This service department is excellent. They are efficient. They communicate continuously. I have not experienced this level of service any vehicle. This service department is excellent. They are efficient. They communicate continuously. I have not experienced this level of service anywhere. I highly recommend them. More

Very pleasant and courteous. Helped me save money on maintenance. Prompt service and advice. Washed my car Helped me save money on maintenance. Prompt service and advice. Washed my car More

All at the dealership were courteous and treated me with kindness. Todd was very helpful and knowledgeable. This is our first Subaru and we are still trying to decide if it is really what we need and/or wan kindness. Todd was very helpful and knowledgeable. This is our first Subaru and we are still trying to decide if it is really what we need and/or want. More

Worked easily through choosing a vehicle and purchasing process, very helpful, no surprises. Outstanding dealership ! process, very helpful, no surprises. Outstanding dealership ! More

Ramiz was great and knowledgeable and sincere to assist me in buying a new automobile. My daughter bought a vehicle from him the month prior and I like the way he conducts business. Thank you. Larry Meluch me in buying a new automobile. My daughter bought a vehicle from him the month prior and I like the way he conducts business. Thank you. Larry Meluch More

Went in for my oil change and check up on my Forrester. They were awesome! Was greeted and taken take of immediately and waited in the waiting area. It only took a hour… everything was done, oil changed They were awesome! Was greeted and taken take of immediately and waited in the waiting area. It only took a hour… everything was done, oil changed, filter change, fluids topped off, wipes checked, and a car wash! I could not have been more happy. Thank you, Debbie B More

Richard was engaged from start to finish, if it wasn’t for his follow up, I would have never got the truck! He drove the vehicle up to my work and let me test drive it. My experience was truly seamless , for his follow up, I would have never got the truck! He drove the vehicle up to my work and let me test drive it. My experience was truly seamless , Did all the signing electronically, only thing I had to do was pick it, which took 10mins. Amazing experience! More