Brunswick Auto Mart

Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Brunswick Auto Mart:
i have purchased five cars from them in the past five years they have always been fair and have gone out of there way to please i would highly recommend them when choosing a new or used vehicle, i have deal with the service department time for oil changes tires and rotation they have been friendly acconodating and always have the car finished on time what more can a person ask for a+ in every category...

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Brunswick Auto Mart:
They talked me into putting down $500.00 on a Liberty over the phone on my VISA. I was assured by Terry Dorsey that the money would be refunded if the sale didn't go thru. We changed our minds the next day and requested a refund. He is refusing and being very rude saying I must take the car. I did not sign any contracts and was mislead. I will pursue every avenue available to get my refund. DON"T GO HERE! They lie and use unethical sales tactics. BEWARE... TERRY DORSEY IS A LIAR AND A CROOK!

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Reason for Visit: Service

I recommend this dealer: No

My Review of Brunswick Auto Mart:
We took our 2005 PT Cruiser in for a new engine about 6 months ago. They replaced the bottom half. About 3 months later we took it in for a knocking coming from the heads, they found nothing wrong. We took it in again still under waranty about 4 weeks later for the same noise and they could not find the noise. About 4 weeks after the warranty expired the head went. They would not cover it under warranty even though we had it in for the noise that caused the head to go twice! The service manager was rude and informed us that he rebuilds 4 to 5 of these cars engines a month. We will never buy Chrysler again, nor return to that dealership. For your information, the transmission went at 12,000 miles, the engine at 64,000 and the head at about 74,000. What junk! Don;t shop at this dealership, they stink

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Brunswick Auto Mart:
bought a new town & country.

a. the new one had the tire inflation sign on - indicating the tire pressure was not set right, the sales man said it would go after driving some distance and that it was not really a problem. I had to go inflate my tires before i got home.

b.I had to call back the dealer 4 times before i got my dvd remote and headphones. Got only one set of keys for my van - salesman promised to send them across ASAP.

c. I gave a bad review on the sales man and so could never get the a second set of keys. Tried talking to the management and they did nothing (the salesman actually challenged me to get them from the dealership !!). I even tried talking to chrystler and ofcourse they can do nothing about that !!

These guy sucks BIGTIME and are just a bunch of thugs - BEWARE !

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