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Bryan Subaru - Service Center

Metairie , LA

4.7
1,809 Reviews

1,809 Reviews of Bryan Subaru - Service Center

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March 29, 2018

Perfect Professional, courteous, informative, Took my SUV in on time, kept me informed of what they were doing, completed the work within the estimated time, More

by TKBABIIH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Bourgeois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2018 -

Bryan Subaru responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

March 29, 2018

Nice place for servicing and warranty work Have had all my regular servicing and warranty work on my 2015 Legacy done here. Very pleasant staff. Ability to schedule apts online. Efficient opera More

by C-MO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trey Henry
Apr 02, 2018 -

Bryan Subaru responded

We appreciate you for letting others know about your experience at Bryan Subaru. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

March 28, 2018

Came as soon as I could because I knew it would be fixed. As usual, when I pulled up and opened the door, the service folks welcomed me using my name. It's nice to get that, and as usual the service was grea More

by THEFULLERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Remi Dematteo
Mar 29, 2018 -

Bryan Subaru responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing Bryan Subaru! Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

March 28, 2018

Another great visit to my Subaru service department Great visit. Not only did my car get service but Greg in the tech department help me setup my internet account! Excellent experience five star More

by MORRELL00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rex Bubacz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey in service and Gary in tech both are five stars
Mar 29, 2018 -

Bryan Subaru responded

We are so glad we could take care of all of your needs at Bryan Subaru. Thank you for giving this feedback; we will be sure to share it with the team! Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

March 27, 2018

Oil change and tire rotation Bryan Subaru staff are professional, knowledgeable, and efficient. They're friendly and thorough. They have coffee while you're waiting too. I love th More

by kimsmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
Mar 27, 2018 -

Bryan Subaru responded

We really appreciate your feedback, Kim! We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

March 26, 2018

Great and Quick Service Had warning lights pop up on my 2016 Subaru Forester on Friday morning. Called to see if I could have checked on Saturday. At first the reply was Mo More

by ROMECHE1000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service group
Mar 26, 2018 -

Bryan Subaru responded

We appreciate your kind words about the entire service team. Thank you for continually choosing Bryan Subaru for your vehicle needs! Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

March 24, 2018

They Done Good My 2014 CrossTrek Hybrid had not been serviced for quite some time. They assessed the car's needs, estimated the cost, made me understand what was ne More

by METTLEMARK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I'm sorry. I cannot remember.
Mar 26, 2018 -

Bryan Subaru responded

It is wonderful to hear that our staff at Bryan Subaru was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us! Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

March 23, 2018

Recall I brought my car in due to a recall. It was fixed quickly, got car back same day as promised. All personnel were very courteous. More

by KKFLETCH
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Mar 26, 2018 -

Bryan Subaru responded

Thank you for the feedback! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

March 19, 2018

Good Job Customer service was nice as usual. Always a nice experience when I go. Ms Erin is always so nice and the young Technician is always very thorough. I More

by KACY.23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Czaplinski
Mar 20, 2018 -

Bryan Subaru responded

Reviews like yours are truly a breath of fresh air Kacy! We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

March 19, 2018

Great Subaru Service - Bryan The best. Everything went smoothly - staff were courteous, efficient and informative. My wait was pleasant and much shorter than I expected! I am a ve More

by HONLINEH
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charletta, Remy, Tres
Mar 20, 2018 -

Bryan Subaru responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com