Buchanan Auto Park

We came to this dealership after getting some poor customer service from a dealer in our hometown. Max was knowledgeable, friendly, straight to the point and no bull kinda sales person. He didn't ma customer service from a dealer in our hometown. Max was knowledgeable, friendly, straight to the point and no bull kinda sales person. He didn't make us any promises, but one...to make this experience much better than our last....and that he did. He's very friendly, family man and he makes a person feel comfortable. Darryl, the financial wizard was great too. My husband and I were laughing the entire time with him. Our monthly payment was more than I had thought it was going to be, but still doable and it was refreshing that I didn't have to give my first born up, I could keep my arms and legs and I left with the shirt on my back!!! Not bad eh??? I would definitely recommend these folks to anyone looking to buy a car. Great experience! Thanks guys! More

After recently having a bad experience (they were idiots) car shopping at another dealership I was not feeling great about continuing my search for a new car. I found Buchanan Auto Park via an internet searc car shopping at another dealership I was not feeling great about continuing my search for a new car. I found Buchanan Auto Park via an internet search of Dodge dealers in my area. All the employees I met there were friendly and professional. Becky's friendly personality instantly made me feel comfortable, and by the end the day I felt like I was talking to an old friend. She found me the car I had been looking for --- a gorgeous Toxic Orange Dodge Challenger -- and I did the paperwork to purchase it that same day. Her demeanor, along with her thorough knowledge of the car, made my experience a very happy one. I would definitely recommend her to anyone looking to buy a car. More

I throughly enjoyed working with Becky. She was every thorough and understanding about what I was looking for. As a single mother, it's very hard to get someone to understand your financial needs at time thorough and understanding about what I was looking for. As a single mother, it's very hard to get someone to understand your financial needs at times. Becky understood and helped me pick out what car was right for me. I will certainly recommend it to my friends and family. More

Sales people were very frindly and very informed about the product. This is the second car I've bought from Buchanan Auto Park. A GREAT dealer and service Dealer the product. This is the second car I've bought from Buchanan Auto Park. A GREAT dealer and service Dealer More

This dealership has the best service department in the area our dodge caliber we bought at another dealership had a small problem they couldnt find and buchanan found our problem. area our dodge caliber we bought at another dealership had a small problem they couldnt find and buchanan found our problem. More

Becky Leznar was awesome to work with. She took her time and was very friendly. She was very personable and nice to work with. Everyone was very nice at the dealership. They worked out great deal w time and was very friendly. She was very personable and nice to work with. Everyone was very nice at the dealership. They worked out great deal with me and I would recommend my friends anytime. More

I was leasing an Avenger from Chrysler that I originally leased from Buchanan and that experience in 2007 was not a good one so i was hesitant to go back but I did. I was much more satisfied with the exper leased from Buchanan and that experience in 2007 was not a good one so i was hesitant to go back but I did. I was much more satisfied with the experience this time around. Max was the salesman I dealt with and he was friendly and made me feel comfortable. I told him what I wanted and he didn't hesitate to get me moving in the right direction. He wasn't full of xxxxxxxx and didn't try to sell me something I didn't want. The Wizard (the finance guy - don't know his name) was also great to deal with. He was very friendly and talkative to us during the process of getting all the paperwork signed. We were in and out fairly quickly and I left with exactly what I wanted and at the right price. My only suggestion for this dealership would be a new paint job on the inside and some new desks and chairs. The place does appear to be straight out of 1970 but the service was great. I would also give kudos to their service department and lube center. They are always very friendly on that side also and are part of the reason I decided to give this dealership another chance. More

Jay Lucas was our salesperson. He greeted us after a few minutes on the lot, my wife and I had been browsing the Internet and settled on a Dodge Nitro. We had never been inside or driven one before. Jay imm minutes on the lot, my wife and I had been browsing the Internet and settled on a Dodge Nitro. We had never been inside or driven one before. Jay immediately took us inside, he did a short interview and then preceded to pull one up front. Before we got on the road, he went over the automobile starting with the engine, then moved around the entire auto. I found Jay to be very thorough he answered all of our questions and of course hilighted all of the pros to this particular auto.My wife although impressed with all of the wonderful options, thought the Nitro was a little small inside. Jay gave us ample time to discuss what we wanted to do. Their was no pressure, and we decided to do a 360 and move completely off of the Nitro onto a Wrangler Unlimited. Jay immediately pulled one up front and again went over the Auto starting the engine. I could tell Buchanan Auto group had a plan to the sales process and Jay followed it to the letter. I also found out that Jay used to be a service manager and knew these cars inside and out. He also seemed to care for us as people not just another sale to meet his monthly quota. After we decided on a Wrangler we moved inside to discuss what we wanted to pay for it. Jay knew I had experience buying cars and flat out asked me what I wanted to pay for the Wrangler. He gave my wife and I ample time to discuss this, after I wrote down my offer, he procceded to take it to the GSM. After a few minutes we had a deal. Now the real fun was about to begin, it was time to get financing. Jay knew from the beginning that our credit was less than perfect. Jennie from their Bankruptcy Recovery program had contacted us a week before and said we could qualify for a new Auto. I really didn't think we could qualify since our Bankruptcy was just discharged in December 2010. We submitted our application and per Jay's recommendation My wife, son and I went to Red Run Grill for Lunch. When we got back we went right in to Talk to Darryl Buchanan's finance manager. Darryl was very flexible during the process and gave us a great deal on financing and a great deal on the price of our lifetime warranty with Chrysler. I really appreciated the flexibility, and ease of purchasing our new Wrangler. This is a credit to the organization. Now I see why have Buchanan has been the #1 dealer for the last 6 years.. I strongly recommend this dealer, and of course Mr. Jay Lucas. Happy buying.... More

We were upside down in the vehicle we were driving. We went to a couple of dealerships who told us it would be impossible to get a new vehicle without a large amount of money down to offset it or an $800/ went to a couple of dealerships who told us it would be impossible to get a new vehicle without a large amount of money down to offset it or an $800/mo payment. This is when we visited Buchanan. The first night we went, coincidentally we arrived right after closing time. Becky came out and greeted us anyway and answered the questions we had that night. We returned a couple of days later when we had more time and bought our first truck that night! No pressure, no hassle, no gimmicks. We got the truck we wanted with the payment we wanted, as previous dealerships had told us was impossible. Becky was very knowledgeable and has a fun personality. I left feeling like we had been good friends for a long time! Actions speak louder than words and some dealerships will leave you high and dry when you buy a new car, you can tell that they care about the sale but not about you. This was not the case with Becky at Buchanan, you could tell that she really cares and not just about the sale, about what is best for you. When leaving the dealership an hour past closing time, she still made sure we knew every detail about every feature before we left. I wish I had visited sooner and will be sure to recommend all my friends! My rating is 10 out of 5 stars! :) More

We were looking for a new Dodge Ram 1500 Outdoorsman truck and stopped here because of Buchanan Auto Park's large selection. We had never been here before. Ronnie greeted us and we went for a test drive truck and stopped here because of Buchanan Auto Park's large selection. We had never been here before. Ronnie greeted us and we went for a test drive. He did a great job explaining all the trucks features. We loved the truck so we went home to bring our trade vehicle back in with us. At this time Ronnie was helping some other customers so Becky stepped in to assist us. Becky was super friendly and great to work with. She was not pushy at all. In fact she got us the truck and payments we were looking for. I would highly recommend this dealer to friends and family. We will most definitely come back to this dealership in the future. Thank you Becky and Ronnie!!!!!!! Sincerely, The Pearl's More