Bud Smail Motor Cars, LTD.

Very thorough and courteous. They work diligently to make sure everything is done right. They go out of their way to make sure my visit to the dealership is pleasant. They work diligently to make sure everything is done right. They go out of their way to make sure my visit to the dealership is pleasant. More

Smail is always prompt and very accommodating when servicing my vehicle. They provide a loaner or a ride if needed. servicing my vehicle. They provide a loaner or a ride if needed. More

My car had an issue on a Friday night with the air compression system which left it “undrivable.” We dropped the car off Friday night around 10:30 pm. Smail let us know early the next morning that th compression system which left it “undrivable.” We dropped the car off Friday night around 10:30 pm. Smail let us know early the next morning that they had it in the shop and it was fixed by 3:00 Saturday afternoon. They were kind and courteous and very transparent on everything that needed done and the cost. They were so fast in getting my car fixed and they were so understanding. Excellent service department- we were extremely pleased and grateful. More

Very friendly, explained the services performed and answered all my questions, The loaner vehicle was excellent and clean. answered all my questions, The loaner vehicle was excellent and clean. More

Brought my vehicle for service, got in quickly, everybody involved acted professional and in the end turned into a great experience. Looking forward to the next visit. involved acted professional and in the end turned into a great experience. Looking forward to the next visit. More

Very satisfied with recent service. Service representative very helpful in explaining my concerns. Have been a long time customer of the Smail Auto Group. Service representative very helpful in explaining my concerns. Have been a long time customer of the Smail Auto Group. More

My prior vehicle was serviced at Smail Mercedes and I was very impressed with the service I received. When it became time for a new vehicle I decided to shop for my vehicle there. I was just as impressed w very impressed with the service I received. When it became time for a new vehicle I decided to shop for my vehicle there. I was just as impressed with my dealings on the sales end. Calogero Ponterio in sales, Brian Witt in F&I and Carsyn Sciarrino in the Concierge dept all were top notch. We are extremely happy with our new MB and the great service we received from the team at Bud Smail Motor Cars. More

I have had service with a prior vehicle and just traded that vehicle for a purchase at this dealership. Tyler was wonderful to work with as well as the rest of the staff. They made for a very comfortable that vehicle for a purchase at this dealership. Tyler was wonderful to work with as well as the rest of the staff. They made for a very comfortable and easy experience. I would recommend very highly! More

Overall satisfied, however, there was little communication from dealership on status of vehicle which was there for about ten days. When calling dealership to get information it was difficult g communication from dealership on status of vehicle which was there for about ten days. When calling dealership to get information it was difficult getting through to service. More

Smail Mercedes is the finest Dealership you will ever experience. Every time we call Matt he makes arrangements to get the car in for service in a timely fashion. The car always comes back clean inside a experience. Every time we call Matt he makes arrangements to get the car in for service in a timely fashion. The car always comes back clean inside and out. The repairs are always done correctly. Can not say enough about the team. From Jeff Smail all the way down to the lot attendants. We have never been treated better by any dealership. Matt Nimick is exceptional at his profession. Brian B More