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Buddy Chevrolet - Service Center

Decatur, GA

4.1
61 Reviews

61 Reviews of Buddy Chevrolet - Service Center

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May 07, 2025

I went in to have a headlight replaced and it took over an hour and half FOR a headlight and the prices astronomical. So I am not happy with Buddy Chevrolet. More

by DREDOGG53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Hurst
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

Buddy Chevrolet responded

Thank you for sharing your experience with us. We understand your frustration regarding the time and cost associated with the headlight replacement. Your feedback is important to us, and we appreciate you bringing this to our attention. We strive to provide quality service at Buddy Chevrolet and would like to discuss your experience further, so please feel free to reach out to us directly. Sincerely, the Team at Buddy Chevrolet

May 07, 2025

I really Appreciate you all and I had a great and wonderful experience. Thanks alot!!! More

by kamakinazej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tabitha Handley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr.Philip Gaines and Mr. Jerry
May 07, 2025 -

Buddy Chevrolet responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a great experience at Buddy Chevrolet. We appreciate your support and look forward to serving you again soon! Sincerely, The Team at Buddy Chevrolet

May 07, 2025

I went in for an oil change and tire rotation. I was able to drop my vehicle off and pick it up after they finished... More pricier than Superior Chevrolet, however the results were good. More

by BroadzWay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Davidson
May 08, 2025 -

Buddy Chevrolet responded

Thank you for your review! We appreciate your feedback and are glad to hear that you were satisfied with the results of your oil change and tire rotation at Buddy Chevrolet. While we strive to provide exceptional service, we understand that pricing can vary. We hope to serve you again in the future for all your vehicle needs! Sincerely, the Team at Buddy Chevrolet

May 04, 2025

I purchased my car here and have always received excellent supportive services. My go-to service center! More

by WSL1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Buddy Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that you’ve had excellent experiences at Buddy Chevrolet and that we are your go-to service center. Your satisfaction is our priority, and we look forward to continuing to provide you with great service. Please visit us again soon! Sincerely, the Team at Buddy Chevrolet

May 03, 2025

Great customer service. Was kept advised on what vehicle needed. Thank you to everyone. Thank you More

by SONIAD53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025 -

Buddy Chevrolet responded

Thank you for your wonderful review, Sonia! We're thrilled to hear that you experienced great customer service and stayed informed about what your vehicle needed. We appreciate your kind words and hope to see you again at Buddy Chevrolet! Sincerely, the Team at Buddy Chevrolet

May 01, 2025

The service at Buddy Chevrolet was so tremendously poor that I had to contact the general manager to check on my car. After several days of having my car at the dealership it was not assessed by any of the More

by RAYMOND861
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian?
May 01, 2025 -

Buddy Chevrolet responded

Thank you for your feedback, Raymond. We understand that your experience at Buddy Chevrolet did not meet your expectations, and we appreciate you taking the time to share your concerns. It is important to us that our customers feel valued and receive timely service. If you would like to discuss this matter further, I encourage you to reach out to us directly so we can discuss your concerns. We strive to maintain high standards and hope to have the opportunity to regain your trust in the future. Thank you again for your insights. Sincerely, the Team at Buddy Chevrolet

April 29, 2025

This dealership have good customer service and are really prompt with car maintenance , I highly recommend More

by PHYLLISFELTON53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Buddy Chevrolet responded

Thank you for your wonderful review! We truly appreciate your kind words about the customer service and promptness of our car maintenance at Buddy Chevrolet. Your recommendation means a lot to us! We look forward to serving you again in the future. Sincerely, the Team at Buddy Chevrolet

April 27, 2025

Great service. Thorough with findings on vehicle. I would recommend this service Department. I trust them with my vehicle. More

by TRACYBALLARD2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2025 -

Buddy Chevrolet responded

Thank you for your amazing review! We appreciate your trust in Buddy Chevrolet and are thrilled to hear that you had a positive experience with our service department. Your recommendation means a lot to us. We look forward to welcoming you back for your next visit! Sincerely, the Team at Buddy Chevrolet

April 26, 2025

Everything went well repair was fast and easy they got me in and out on time More

by ETRAMMELL56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2025 -

Buddy Chevrolet responded

Thank you for your positive review! We’re pleased to hear that your repair experience at Buddy Chevrolet was fast and easy. Your satisfaction is our priority and we appreciate your feedback. We look forward to seeing you again next time. Sincerely, the Team at Buddy Chevrolet

April 25, 2025

I would’ve loved to give 5 stars for the service but the unthinkable happened during my service. As I was checking out with Ray, I sat my personalized work cup down on his counter to sign and pay. Rushing o More

by ANDREWSJAQUANDICE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ray
Apr 26, 2025 -

Buddy Chevrolet responded

We acknowledge your review and are currently looking into the events you’ve detailed.

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