Bob Hurst

The agent was friendly and thorough and very helpful in checking me in, but I was surprised to find out that you guys do not supply service vehicles for your customers that was a bomber did I have three ho checking me in, but I was surprised to find out that you guys do not supply service vehicles for your customers that was a bomber did I have three hours to wait so I had to get an Uber and then come back to get my car so it was a little inconvenience but I do appreciate the fact that I was able to get service on short notice More

by GLBREWINGTON6 Verified Customer Verified Customer

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Keep up the excellent service for many days to come. It will keep the customers happy and satisfied. It will keep the customers happy and satisfied. More

by RKING11692 Verified Customer Verified Customer

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Every thing went well from start to finnish,it didn't take long to service the oil change while I waited,and staff was very Friendly !! take long to service the oil change while I waited,and staff was very Friendly !! More

by IDOTWALL Verified Customer Verified Customer

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The mechanic who worked on my car did a great job. It is driving like new. I could not find his name on my paperwork. It is driving like new. I could not find his name on my paperwork. More

by TQCARTER Verified Customer Verified Customer

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Outstanding service and very quick. The service tech who processed my paper work really took good care of me. He was very professional. The service tech who processed my paper work really took good care of me. He was very professional. More

by SSPEA38055 Verified Customer Verified Customer

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Kevin Johnson was a very exceptional helpful staff member excellent service given by hm thanks excellent service given by hm thanks More

by MCELHENEYEDWARD86 Verified Customer Verified Customer

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Mr Bob Hurst and Toni Moore were great yesterday on 4-8. They got me in and out in the fastest time yet!! I received a video of the work being performed in real time and was blown away! Buddy Chevrolet is g They got me in and out in the fastest time yet!! I received a video of the work being performed in real time and was blown away! Buddy Chevrolet is getting better each visit so I will definitely recommend!! More

by CHARLESW32217 Verified Customer Verified Customer

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I am writing to express my concern regarding a recent service experience with my vehicle. I initially brought my car in for a check engine light issue and was informed that the problem was caused by t service experience with my vehicle. I initially brought my car in for a check engine light issue and was informed that the problem was caused by the gas cap. However, I made it clear at the time that I did not believe the gas cap was the cause. Despite this, I was advised that it was the issue and the repair was completed. Shortly after, the same check engine code reappeared, which required me to bring my vehicle back in for further inspection. During the second visit, a different issue was identified, and I was charged an additional diagnostic fee. I am concerned and disappointed that the root cause of the problem was not properly identified during the initial visit. I believe that all issues related to the check engine code should have been thoroughly diagnosed the first time, especially since I had already expressed concerns about the gas cap diagnosis. As a result, I do not feel it is fair that I was required to pay a second diagnostic fee for what appears to be an incomplete or inaccurate initial assessment. I would appreciate a review of this situation and a reconsideration of the additional charges. Thank you for your time and attention to this matter. I look forward to your response. More

by FAMTEE13 Verified Customer Verified Customer

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I was welcomed & made feel comfortable. The process was easy. Everyone was very pleasant to work with. The process was easy. Everyone was very pleasant to work with. More

by Jaleshia Briggins Verified Customer Verified Customer

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It was a pleasant experience from start. They opened and immediately started helping customers. Greeting us with smiles. My advisor went right into assisting me with my appointment. Suggeste They opened and immediately started helping customers. Greeting us with smiles. My advisor went right into assisting me with my appointment. Suggested services and looked for savings. I had a good visit! More

by KELICIA6800 Verified Customer Verified Customer

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