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Buerkle Honda
St Paul, MN
1,037 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,037 reviews
February 27, 2020
I had an AMAZING experience at Buerkle Honda. Scott Wallis is way cool!! Professional, helpful, courteous and determined. I won't go anywhere else. Thanks Guys!!! Wallis is way cool!! Professional, helpful, courteous and determined. I won't go anywhere else. Thanks Guys!!! More
by jkohlctu9
Employees Worked With
Scott Wallis, Dudley Peterson
September 23, 2019
Best experience ever! I have bought many cars over the years and this was by far the best ever!! I will return for all my future Honda’s !! I have bought many cars over the years and this was by far the best ever!! I will return for all my future Honda’s !! More
by Lesli
Employees Worked With
Chris Gable
May 06, 2019
Chris was very professional & thorough. Chris was a very helpful from closing our previous lease out and gettingour next lease handeled. We appreciate his professionalism and being detailed. Chris was a very helpful from closing our previous lease out and gettingour next lease handeled. We appreciate his professionalism and being detailed. Scott as well managed the financing with out a hitch - made us feel at ease. Thanks to both! More
by sgerval
Employees Worked With
Scott Bohnen, Chris Gable
April 30, 2019
Best car buying experience with Chris Gable at Buerkle Buying a new car is a dreaded experience for me which is why I drove my last car for 7 years and wasn't interested in getting a new one anytime soon. Buying a new car is a dreaded experience for me which is why I drove my last car for 7 years and wasn't interested in getting a new one anytime soon. My husband talked me it "looking around" and suggested the Honda Pilot - not a vehicle I ever considered since I was a loyal and happy Toyota owner. I test drove a Pilot and loved it! We then learned as a Costco member we could look at pricing discounts at Buerkle so we called the dealership and spoke with Chris Gable. He was knowledgeable and listened intently to what my requests were. He promptly called me back with a price I was happy with that included all the amenities I wanted. He emailed me the application, we completed it and a few days later I arrived at the dealership to sign papers and drive away with my new vehicle. Chris also patiently spent time with me in my new truck to learn all the new features. Overall it was easy, quick and completely painless! Highly recommend this dealership and Chris! More
by MHBuysaPilot
Employees Worked With
Chris Gable
March 26, 2019
Service Department is horrendous!!! My name is Tong Lee. Please comprehend that the following written expression is based on my personal experience with Buerkle Honda's service departme My name is Tong Lee. Please comprehend that the following written expression is based on my personal experience with Buerkle Honda's service department. I am writing this concerning a scheduled appointment for a simple oil change procedure that I had endure on March 26, 2018. My scheduled appointment was at 4:00 pm. I arrived at 3:55 pm. The service person who checked me in told me that my wait time would be 1 hour. I cordially agreed. At approximately 5:05 pm, the service person who checked me in came and told me it would be another 20 minutes of wait time. After waiting until approximately 5:35 pm, I went to the front desk and asked what is happening with my vehicle, which came into the service department for a simple oil change procedure. The person who checked me in overheard me talking with the person behind the desk and told me to come over to her desk area so she can check me out. After she checked me out, my vehicle was supposedly in the wash area. I waited approximately 3 minutes for it after I made full payments. I came for a scheduled, simple oil change procedure (which should have lasted no more than 30 minutes) at 4:00 pm and did not leave until almost 5:45 pm. This is unacceptable and beyond discourteous. My loyalty has been shattered with Buerkle Honda, considering this is the 2nd time I came here for service. My attendance will be with another Honda dealership within the forthcoming service dates for my Honda Civic. More
by lee00042
Employees Worked With
N/A
January 29, 2019
Great I went into the dealership without an appointment. I knew my battery was old and asked them to check it. They did and said it needed to be replaced. T I went into the dealership without an appointment. I knew my battery was old and asked them to check it. They did and said it needed to be replaced. They got me in, replaced the battery, washed the car, checked the air in the tires and I was out of there in 45 minutes. Wonderful crew, Austin was excellent. More
by fitowner
Employees Worked With
Austin Wittmer
January 28, 2019
Routine oil change and inspection Mike was helpful and explained everything. Always know my car is well maintained and no surprises. Mike reviewed the future regular scheduled maintena Mike was helpful and explained everything. Always know my car is well maintained and no surprises. Mike reviewed the future regular scheduled maintenance. I appreciate knowing what is coming up next. More
by Mycarisgreat
Employees Worked With
Mike Stein
January 26, 2019
Worst service ever with service department and body shop Worst service ever! Everytime I bring my car in, something's wrong or something's missing. On top of that, my car gets a car wash and comes out with s Worst service ever! Everytime I bring my car in, something's wrong or something's missing. On top of that, my car gets a car wash and comes out with scratches, gets repaired and has scratches on the glass. They can't ever tell me what's really wrong with my car. Still have the same issue. More
by pt25
Employees Worked With
Auto shop dept, Raleigh Morgan, Taylor Rees
December 19, 2018
Frustrating Experience I had booked my appointment at least a week in advance online for rear brake pads. I went in for my 5pm appt, checked in, and was told the service wo I had booked my appointment at least a week in advance online for rear brake pads. I went in for my 5pm appt, checked in, and was told the service would be an hour and a half to two hours. All good. After about 45 minutes of sitting there I was notified that they did not have the parts in stock and would have to run to O'Reilly's to get them which would add about a half hour more to my service. After waiting for two hours I was told they missed the cutoff time of 6pm to place the order, they placed the order at 6:02... So, after two hours and 15 minutes of waiting, not a thing was done to my car and I was told I would have to come back the next day and get it. Although I was given a loaner car, it was still a pretty big inconvenience. With over a week to be prepared for the brake service I would have thought they would have the part on hand and be ready for the job. Why was the part not already there for a booked appointment? Why did I wait over two hours in the lounge to be told my car will not be getting done that night. Pretty disappointed with how the situation was handled. I am sure this is a good dealership but after two visits I am not impressed. More
by erikhewitson
Employees Worked With
I am not sure who I worked with
November 27, 2018
Oil change This is my go-to-service place for my car. I have 100% confidence in them. They take good care of me and my car. Thank you. This is my go-to-service place for my car. I have 100% confidence in them. They take good care of me and my car. Thank you. More
by Ruth123
Employees Worked With
Dylan Vaccaro
